Recent Posts

Smoke Alarm Safety: How to maintain your smoke detectors in your Kyle home

5/20/2022 (Permalink)

Smoke detectors in your Kyle home are a vital part of keeping you and your family safe. These devices should be installed and maintained in your home to provide you with protection. According to the National Fire Protection Association, in one quarter of US home fires their smoke detectors failed or had dead batteries. By properly installing and maintaining your smoke alarms you can have peace of mind in protecting your family in case an emergency occurs.

Here are some safety tips and a few ways maintain your smoke alarms:

•Check your smoke alarms manufacturing instructions
• Install smoke alarms in every room and every level of your home.
• Mounted alarms should be installed not more than 12 inches away from the ceiling
• Test your smoke alarms at least once a month
• Replace all smoke alarms every 10 years
• Change your smoke alarm batteries often if your alarm is not hardwired into your electrical system

If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have any questions about fire damage? Call us today (830) 625-0578

SERVPRO of San Marcos/New Braunfels Wins Best of Hays 2021

5/18/2022 (Permalink)

Congratulations are in order for our team at SERVPRO of San Marcos/New Braunfels for earning the title of Best Damage Restoration (Emergency Cleanup), Best Carpet Cleaning, and Best Handyman in the San Marcos Daily Record Best of Hays 2021.

Best of Hays is an annual recognition for businesses and people throughout the county based on a nomination process. The top 3 are chosen after the nomination method and go on to the voting round. Votes are requested for the top 3 candidates until a desired deadline that the San Marcos Daily Record provides. Once the tally is completed, the winners are contacted then announced in a special printed edition of the local paper. Plaques and banners announcing the win are also given to each recipient to proudly display for patrons to note an award was presented on behalf of voters from the community.

Although we have two cities listed on our franchise's name, the office and warehouse are in San Marcos, Texas. Additionally, we service over 40+ territories, allowing our company to join in the Best of Hays nomination and voting rounds.

It means a great deal to be considered one of the Best Damage Restoration (Emergency Cleanup), Best Carpet Cleaning, and Best Handyman for Hays County. The employees at SERVPRO of San Marcos/New Braunfels would like to thank everyone for their continued support. 

Tips for when Stormy Weather Hits

4/28/2022 (Permalink)

Getting your home back into shape after a big weather storm may require more than a bucket and a mop. For many people, when a storm hits the aftermath may include debris, flood waters, power outages, shattered glass and damages to your home. Here are a few tips to help save your home and keep your family safe.

  • Avoid an Electrical Disaster - With heavy rain, flooding in inevitable. If water makes it way into your home, make sure the power is turned off even if there is a widespread power outage. Locate your fuse box and turn your main breakers off.
  • Be Prepared with Protective Gear - Be sure to wear protective clothing like rubber boots and gloves. You will be wading through water that has met many foreign objects and substances including chemicals, sewage and garbage.
  • Have your Insurance Policy Easily Accessible - Call your insurance company and document all damage. Homeowners insurance coverage varies depending on your policy but most have an option to cover flooding due to acts of nature.

After you handle the above-mentioned, consider finding an honest, reputable restoration company.

SERVPRO of San Marco/New Braunfels has served the Hays County community for the past 37 years and

is capable of aiding you in filing your insurance claims.

Our franchise knows your family’s well-being is your number one priority and wants everyone to be safe. Allow us to be there to help eliminate some of the burdens you’re facing in the aftermath of any storm destruction inflicted upon your home.

We have trained technicians on call 24 hours a day, 7 days a week, ready to take action when needed.

If you need emergency clean up or restoration work, call us any time at (830) 625- 0578.

SERVPRO San Marcos/New Braunfels Recognizes Employees Annual Awards Banquet

4/20/2022 (Permalink)

Last month, our company had the opportunity to hold its annual Employee Award Banquet. This recognizes individuals within our franchise that performed outstanding feats deserving to be honored for the countless hours worked in 2021.

Presenting the awards that evening were one of the franchise's Owners, Tammy Wright, Office Manager Demi Hebert, Sales Manager Tammy Dorsett, and Production Manager Travis Wright. Kayleigh Wright, daughter of Owners Darby and Tammy Wright, also helped hand out the certificates to the award winners.

This year's theme was Green Bay Packers which included a massive crawfish boil. In honor of our Social Media & Marketing Coordinator, Tina, who will be spending a little less time with our franchise in the coming future.

One of the two award categories given to SERVPRO of San Marcos/New Braunfels employees was based on exceptional performance within the company. Those awards included Production Crew Chief of the Year, Sales Representative of the Year, Production Technician of the Year, and Office Admin of the Year.

The second award category was based on the employees voting for their peers. Those awards included Manager of the Year, Newcomer of the Year, People's Choice Award and Shining Star Award.

There were eight awards in total. The recipients to receive an award last Friday evening were the following employees:

  • Office Admin of the Year was awarded to Sandra Lesa, for having the highest attention to detail and always getting all the necessary information for accurate billing.
  • Production Technician of the Year was awarded to Mari Cruzfor her talented skills and hard-working work ethic. She pays attention to detail and is always willing to lend a hand.
  • Production Crew Chief of the Year was awarded to Mason McDaniel for performing an exceptional job with each task he was given to complete.
  • Sales Representative of the Year was awarded to Tammy Dorsett for having the ambition and drive to be exceptional in each and every task and always giving 110%.
  • Voted as Manager of the Year, Demi Hebert for always offering to lend a hand to employees when issues arise. She's someone you can count on for moral and physical support in the workplace. Lastly, easy to talk to about anything and are genuinely dedicated to the success of our franchise.
  • Shining Star of the Year was awarded by Owners, Darby and Tammy Wright, to Tina Almaguer for always being the shining star in the room. Tina always welcomes you with a bright smile and a laugh wherever she goes.
  • Newcomer of the year was awarded to Steve Ruhoff for showing great leadership skills, always friendly and ready to get the job done no matter what.
  • Voted as People’s Choice Award, Lisa Sparks for always having a great attitude, helping others, and making changes in our franchise to better our company policies and procedures for our employees.

How often should you professionally clean and sanitize your Business?

4/19/2022 (Permalink)

According to the Center for Disease Control and Prevention, a best practice to prevent spread of  infections and diseases such as COVID-19, is to routinely clean and disinfect your business surfaces. Here are some differences on cleaning vs sanitizing your business:

  • Cleaning refers to the removal of dirt and germs. Cleaning your surfaces regularly will reduce the number of germs but does not kill them. Determine what your needs are for cleaning and how often the surface is touched. Prioritize cleaning surfaces at least once a day or more frequently in high touch traffic areas.
  • Disinfecting refers to using chemicals to kill germs on surfaces. This step is generally done after thoroughly cleaning off dirty surfaces first. This will help further with lowering the risk of spreading germs and infections.

Many factors determine how frequently an office or building should be cleaned. These include the number of employees or the amount of foot traffic you get. Have your business cleaned professionally as often as your budget and schedule allow.

Certified: SERVPRO Cleaned, our defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. With over 50 years of experience in decontamination, you can trust SERVPRO of San Marcos / New Braunfels Professionals to bring a higher standard of clean to the places we gather.

If you have any questions about having your establishment sanitized, give us a call at (830)625-0578.

3 reasons why Spring is the most Volatile Season

4/6/2022 (Permalink)

Spring is known for its rapidly changing weather including severe flooding, major thunderstorms, big temperature changes and high winds. This is due to the battle between warmer air pushing forward and the last of the colder air plunging south.

 Here are some facts and things to look out for during the spring transition.

  1. Tornado threats are higher

Tornado outbreaks are most often associated with the changing weather conditions in springtime. These increase around March and peak in April, May and even to June. Tornadoes are capable of tremendous destruction with wind speeds of up to 300mph! This can damage many structures through storm surge and rainfall caused flooding

  1. Spring Floods

Flash flooding is an increased threat in spring as thunderstorms are predicted at a higher rate. Thunderstorms can produce rainfall rates of more than an inch per hour. If heavy rain persists for several hours at a time in a particular area this can cause major flash flooding.

  1. Changing temperatures

During the spring transition from cool to warm weather the air around us heats up. When these two combine this causes the air to rise and moisture escapes in the form of rain and storms. This leads to a extremely wet spring. Towards the end of spring when temperature swings are less common, we see less storms and more warm weather. This is where we get the saying April showers brings may flowers!

SERVPRO of San Marcos/New Braunfels Owner Catches a 25 lb Blue Cat at Canyon Lake

3/22/2022 (Permalink)

Male wearing a orange and grey SERVPRO baseball cap and holding a large fish Owner Darby Wright proudly holds a 25.10 lb. Blue Cat fish that was caught out of Canyon Lake in Texas

We love that our employees are able to enjoy hobbies outside of the workplace. One thing most of our team members have in common is the love of fishing.

If there is a fish to be caught, Owner Darby Wright is a pro at it. Darby is known for his fishing expeditions all over the world, but catching this local beauty is something to be proud of.

He was once again featured in Construction News, Ltd with a picture of his latest catch; a 25.10 lb. Blue Cat that was caught at Canyon Lake on rod and reel. This fish barely missed beating the existing lake record by seven ounces.

Darby recently harvested a huge hog on a hunting trip in Gonzales County that was acknowledged in the same article.

3 Helpful Spring Cleaning Tips for Your Comal County Commercial Kitchen

3/2/2022 (Permalink)

If you already started spring cleaning in your residence and are a Comal County business owner, now is the time to focus on the thorough cleanliness of your establishment. 

4 helpful tips for you and your employees to utilize are:

  • Duct Cleaning - The oven extractor hood and ducting are key pieces of kitchen equipment that often build up grease and bacteria over time. That's where our trained technicians can offer assistance by keeping them clean to extend the life of the equipment. This can in turn save you money and give your employees and patrons cleaner air to breathe.
  • Kitchen Floor Cleaning - A clean floor looks great, improves air quality, and can help prevent bad odors. Excess grease can be removed from floors. Our team specializes in taking care of hard floorings, like hardwood and tile, which is often used in today’s homes and commercial properties. At first glance, hard flooring appears to be easy to clean, maintain, and restore. However, these materials tend to have soil accumulate over time, and eventually, you’ll need professional cleaning to remove this buildup. We have specialized training in time-tested and industry-approved cleaning methods. Also, our proprietary cleaning system allows our Professionals to properly clean and restore your floor’s original beauty.
  • Oven, Fryer, and Grill - Ovens should be cleaned regularly, particularly if starting to smoke. Fryers and grills with too much grease build-up can become a fire hazard in your establishment. Something we see often and know-how every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. Being proactive with cleaning your oven, fryer or grill regularly could easily prevent any potential fire emergency.

Sometimes things get hectic with your business and you may not be able to perform the tasks needed to keep your kitchen space as clean as you would like. If you find yourself in need of additional spring cleaning support, SERVPRO of San Marcos / New Braunfels offers services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your cooking area looking spotless.

Have Questions? Call Today – (830) 625-0578

Do You Know How to React to a Kitchen Fire in Your Buda Home?

2/17/2022 (Permalink)

Large flames rising from a chrome pan on a kitchen stove Large flames are rising from inside a chrome pan on a kitchen stove burner.

Fire makes people react more frantic than any other emergency. However, if you are equipped with a few basic tactics, you'll reduce that panic and respond effectively if a kitchen fire were to happen in your Buda Texas home. 

React fast: 

  • Unplug the cord and use a dry chemical fire extinguisher or pour baking soda into the toaster if it's a toaster fire. 
  • If it's a stovetop fire, turn off the burner and smother the flames by dousing them with baking soda or putting the lid on the pan.
  • If it's an oven fire, the most dangerous thing you can do is open the door. Just leave the oven door closed and turn off the heat to the oven. The fire will eventually smother itself.

The biggest mistake you can make is using water to put out a grease fire. It can splash the burning grease and cause burns. Another safety tip is never to carry a burning pan outside. It can cause a full-scale house fire if flaming grease spills and ignites something else.

Test Your Flood Knowledge

2/15/2022 (Permalink)

The city of San Marcos is very familiar with flooding events happening in the area. In 2015, two floods wiped out much of San Marcos. The flood in May 2015 has been estimated to equal a 250-year flood event. 

Were you aware, there are five types of floods? 

They are:

  • River Flood
  • Coastal Flood
  • Storm Surge
  • Inland Flooding
  • Flash Flood

Let's continue to test your flood knowledge with the following questions.

1) A flash flood is a flood that:

A. is caused by heavy rain rather than from the flooding of a river

B. occurs in urban areas

C. occurs suddenly and unexpectedly and for a short duration

D. is caused by the blocking of drains.

2) Flood risk refers to:

A. the chance of a flood occurring

B. the number of people and properties exposed to floodwaters if a flood occurs

C. the vulnerability of people and properties that are exposed to floodwaters

D. all of the above.

3) According to the National Flood Insurance Program, what's the chance of the average American home sustaining flood damage in the course of a 30-year mortgage?

A. 14 percent

B. 26 percent

C. 48 percent

4) How much rapidly moving water can knock a person down?

A. 3 inches (8 centimeters)

B. 6 inches (15 centimeters)

C. 1 foot (30 centimeters)

5) Which of these can cause floods?

A. Rainfall

B. Ice jam

C. Snowmelt

D. All of the Above


  1. C) occurs suddenly and unexpectedly and for a short duration
  2. D) all of the above.
  3. B) 26 percent
  4. B) 6 inches (15 centimeters)
  5. D) All of the Above