Recent Water Damage Posts

Faster to Your Comal County Water Damage Event

12/10/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of San Marcos/New Braunfels provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of San Marcos/New Braunfels arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (830) 625-0578

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of San Marcos/New Braunfels

SERVPRO of San Marcos/New Braunfels specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

Count on SERVPRO of San Marcos/New Braunfels for Your Water Restoration Needs

10/8/2020 (Permalink)

Did you know that our SERVPRO of San Marcos/New Braunfels team is available 24 hours a day, 7 days a week for water emergencies, large or small? 

We offer such accommodations because our company knows the importance of when you are dealing with water damage and how immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

It is understandable when you call us, you are feeling worried or upset and possibly confused. We are Here To Help® and have the expertise to guide you through this crisis. 

What should you expect from our franchise?

When you contact us, a representative will ask several questions regarding your water emergency situation. Your answers will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed on site.

A few of the questions our SERVPRO Representative will inquire about:

  • Your name and contact information
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Your insurance information (if applicable)

Once we gathered your information, a representative will then take action by assessing your property and a crew can start to work on helping you get things back to "Like it never even happened." 

Have additional questions about our water restoration services? Give us a call at (830) 625-0578.

5 Essential Fire Sprinkler Maintenance Tips

8/28/2020 (Permalink)

Fire sprinkler on ceiling Doing a regular fire sprinkler inspection can prevent costly water damage in the future.

Properly functioning fire sprinklers are essential for protecting your building in New Braunfels, against lethal fires.

As such, regular sprinkler maintenance can help ensure that the sprinklers in your building can do their job and protect your property. 

5 essential tips for keeping your sprinklers functioning as they should

1. Keep sprinkler heads clean
Odds are, your sprinklers don't really see a lot of action. Because of this, a coating of dirt, dust or some other type of grime can form over the sprinkler head that can impede water flow. Building owners should take the time to regularly clean their sprinkler heads, especially if the sprinklers are located in an area where a lot of grease tends to accumulate.

2. Keep non-electric control valves open
A closed sprinkler valve is not going to be distributing any water. Make sure to check the non-electric control valves on a weekly basis to ensure that they stay open.

3. Keep an eye on water pressure
Low water pressure means that your fire sprinklers aren't going to be able to evenly distribute water throughout the entire room. It's a good idea to request that fire professionals check this water pressure quarterly.

4. Keep high objects away from sprinklers
Objects near the sprinkler valves can block water flow, essentially preventing the spray from reaching the entire room. Keep the pathways clear and let the sprinkler system do its job.

5. Keep performing regular sprinkler inspections
Regular inspections are vital for sprinkler maintenance. Building owners should have fire service professionals perform full inspections at least once every year. It's better to be safe than sorry.

Fire sprinkler maintenance is a very important task for building owners. While you have to hope you never need to use the sprinklers, you definitely want to make sure they work properly, just in case. Building owners should stay on top of the tasks listed above, but only a fire service professional is able to perform a full inspection.

How to Protect Your Electronics From Water Damage

5/27/2020 (Permalink)

Prise multiple Unplug as many of your electronics as possible

Take The Following Steps To Avoid Flooded Electronics

When it comes to your electronics, water damage is probably the last enemy you’ll consider. However, it can come from many sources, anything from faulty fire sprinklers or broken pipes to heavy rainfall. The key is to be proactive. Take these steps to avoid flooded electronics:

1. Save Data
Most importantly, make sure that all your essential data is backed up ahead of time. That way, if you suffer electronic damage, it won’t be a total loss. After all, you can replace equipment, but you can’t replace lost data. An automatic cloud-based data backup program is the best way to go, as you don’t have to remember to back it up and it’s stored off-premises. It’s also good to backup on an external hard drive for added security. Also, remember to back up any photos on your camera and phone data.

2. Unplug Electronics
If there’s flooding in the forecast, make sure that you unplug as many of your electronics as possible. This will not only protect the electronics but also keep an electric current from traveling through standing water. Remember to unplug surge protectors and power strips from the wall.

3. Elevate Electronics
It’s always good to keep all electronics somewhat elevated off the floor, as most flooded electronics will be destroyed. Elevation will also improve air circulation and protect against fire hazards. Be sure to also elevate surge protectors and power strips. You might not realize how much of this stuff is actually on or only a couple of inches from the floor until you walk around the building.

4. Waterproof Electronics
If there’s time to prepare before a flood, put any electronics or electronic equipment (e.g., chargers) in waterproof containers. If you can’t put them in waterproof containers, at least put them in areas that are less likely to flood or have excessive humidity.
If your building experiences a flood that results in flooded electronics or other water damage, you can count on restoration experts. They’ll return your New Braunfels, TX, property to its preloss condition as soon as possible.

Preventing Water Damage in Your House

5/27/2020 (Permalink)

Curious little boy helping his father to plant the tree while working together in the garden Plant trees along the perimeter of your yard

Preventing Water Damage in Your House

Part of being a responsible homeowner is to be on top of emergency preparedness. While you can't prevent all issues from occurring, there are steps you can take to reduce the risks of having water at home. Many of these actions don't require expertise or a lot of time and money. However, the results can bolster your home to ward off any incoming water. You can also save your valuable possessions and materials from damage.

Look at Your Landscaping
Believe it or not, the layout and design of your property can have a lot to do with flooding. To prevent water in a home, make these changes in your yard:

  • Ensure that your property is graded to slope away from the house.
  • Plant trees along the perimeter of your yard.
  • Use mulch and rich soil in flowerbeds.
  • Plant native shrubs and plants in flowerbeds and spots along your home.

Insulate Your Pipes
Living in Startzville, TX, you may face times when the temperatures fall below the freezing mark. This increases the risk of having a broken pipe in your home. This occurs because the water freeze, cracking the pipes and causing them to burst. This can expel excessive amounts of water into your house. To avoid this, insulate your pipes before wintertime arrives.

Get Your Drainage System Under Control
Your rain gutters and downspouts can be major culprits of flooding. If there is debris in your gutters, water won't drain off the roof properly, damaging shingles and the structure. This could lead to flooding in your attic. Also, clogged or poorly hung downspouts could cause water to pool near the foundation, causing water to seep into the lower levels of the house.

Inspect the Plumbing
Pipe cleanup can decrease the likelihood of water damage. Inspect the plumbing system to make sure there are no leaks in the pipes. If you detect issues, repair them immediately.
A professional flood cleanup and restoration company can help get your home back in one piece. However, you can avoid water at home altogether by doing these simple activities.

What to Do After a Basement Flood

2/15/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Flooded basement in New Braunfels, TX

The Following Steps Outline The Cleanup Process

A basement flood in your New Braunfels, TX, home can be a major problem. However, understanding the restoration process can make the situation less stressful. The following steps outline the cleanup process:
1. Contact your insurance agent. If you have insurance coverage, you should call your insurance company and let them know what's going on. They can start the claims process and let you know if there are any special requirements for damage documentation.
2. Document the damage. Because a basement flood can foster mold growth, you may not have time to wait for an insurance adjuster to visit. Therefore, it is important to take detailed photo or video evidence of the affected area. Make a list of all the items that will need to be repaired or replaced. Include the purchase date and price of those items.
3. Remove standing water. To extract water from a flooded basement, you may need to use pumps or a specialized vacuum. You can also use buckets to scoop the water out if necessary.
4. Dry out the remaining water. After you have cleared out the standing water, many items will still be soaked. You can use fans and dehumidifiers to speed the drying process. You may be able to take some items outside to dry if the humidity is low enough.
5. Clean affected items. Flood waters frequently contain bacterial contamination. Therefore, it is important to thoroughly clean all items that were affected. The source of the water will determine the type of cleaner that you should use. Delicate items may need to be professionally restored.
6. Restore and replace damaged items. Make sure to throw away all items that cannot be fully dried and sanitized. After everything is clean and dry, you can begin repairing the damage.
A basement flood can cause serious problems. If you feel overwhelmed by the cleanup process, you may want to call a certified restoration company. They can help you get your home back to normal.

The Most Common Causes of Water Damage in Commercial Locations

1/29/2020 (Permalink)

Two workers inside a facility, carpet is wet. A flooded facility in San Marcos, TX

The Most Common Causes Behind Commercial Water Damage

Business owners like yourself know that commercial building maintenance is crucial to the success of the business. It provides a place for your employees to work and welcomes potential clients to your goods and services. However, a single broken pipe or a clogged toilet can lead to flooding and water damage. It is important to prevent these cases before they start by knowing more about them. Read more to learn about the most common causes behind commercial water damage.

Fire Sprinklers

Fire sprinklers and other fire-suppressing systems are designed to help you and your staff put out any potential fires before they grow worse. Unfortunately, sprinklers can be delicate and some factors can accidentally activate them. The excess water can harm your property just as much as fire. Hire professional inspectors to check and maintain these devices.

Broken or Damaged Pipes

Water pipes run throughout your San Marcos, TX, location and transport large amounts of water. Unfortunately, this means a broken pipe can unleash water on your property. There are multiple reasons these incidents can occur.

  • Corrosion and rust
  • Wear and old age
  • Cold temperatures
  • Faulty materials or installation
  • Hard water

It is important to identify the causes of pipe damage to prevent it. Also, look for signs such as higher water bills and stained walls to detect problems and contact repair technicians.

Weather and Natural Disasters

Extreme weather and natural disasters can also lead to water damage. Rainwater can accumulate and enter your business via small cracks or entrances. Cold temperature can make your pipes fragile. Accumulated frozen water can melt during spring and create flooding. You will need to consider these potential scenarios and take steps to prevent them, such as conducting building and plumbing inspections and approving the installation of proper insulation.
While a water repair company can be helpful, some damage can be prevented via something as simple as repairing a broken pipe. Make the time to know more about your location and the potential water problems that can take place.

How do Chemical Drain Cleaners Work?

12/13/2019 (Permalink)

Drain cleaner ads, water pipe detergent with clear pipes section in 3d illustration Clogged drain cleaners are easy to find and even easier to use

From liquid to gel to powder, household drain cleaners are one of the most common go-to tools in the homeowner’s arsenal. They can quickly fix a clogged drain and get your plumbing back to normal. But how do they work? Knowing what makes these seeming miracle products tick can be invaluable in deciding how often you want to use them in your Sattler, TX, home.

What Are Chemical Cleaners?

Sold under various brand names, chemical cleaners share a few commonalities. All use an electron-transfer process that heats whatever is causing a clogged drain, breaking it down and allowing it to be flushed away. They work best on things like:

  • grease
  • hair
  • soap

and any of the myriad of things that are commonly stuck in household drains. But how do they do it?

Three Main Methods

Whatever their brand, chemical pipe cleaners typically fall into one of three categories. Those are caustic, oxidizing or acidic. The first, caustic, works by using things like lye or potash to break down substances into a soap-like material that is easily dissolved and flushed down the drain.
Oxidizing clog cleaners are comprised of things like bleach and peroxides. They release heat and gas and easily move through water, helping them clear clogs quickly.
Acid pipe cleaners are the last type and they are often not sold to homeowners because of how dangerous they can be. These strong cleaners contain sulfuric or hydrochloric acid and work by melting grease and other materials.

Clogged drain cleaners are easy to find and even easier to use. But understanding how they work is a must before you make them a household staple. All the above types of cleaners can cause damage to pipes over time, so use them sparingly. And if you have a persistent plumbing problem, reach out to a septic specialist or sewage cleaning expert to resolve the bigger issue.

3 Common Bathroom Plumbing Problems

10/14/2019 (Permalink)

Plumber unclogging a toilet with manual auger Snake the toilet

3 Common Bathroom Plumbing Problems

Often, plumbing issues in your bathroom have simple solutions. You don't have to be a professional to handle small repairs in Startzville, TX. However, keep in mind that larger sewage cleaning situations should be handled by water damage remediation specialists.

Overflowing Toilet

If you notice toilet overflow occurring every time that you step out of the shower, you probably have a clog somewhere in the pipe connecting the toilet to the sewer. Three typical solutions to this problem are:

  • Snake the toilet- find one that is at least 25 ft.
  • Clear the drain cleanout- this can be usually be found in your basement.
  • Repair or replace the sewer line- tree roots or pipe collapse may have caused damage.

Toilet Leak

If you find time and time again that water is accumulating at the base of your toilet, it means that the wax gasket that seals the toilet to the floor is compromised. To avoid more heavy duty sewage cleaning, you'll need to remove the toilet to replace the seal. All you need to do is turn off the water supply, remove the nuts from the bolts holding it to the floor and rock it back and forth to loosen what is left of the sealant. Then you can gently lift it away and lay it on its side. Finally, lay down a new gasket and put the toilet back.

Whistling Shower Head

High pitched squealing while you shower usually indicates that the water flow is being forced through a passageway that is too small. Either there is a clogged pipe or blockage in your valve, or the washer and nut have come loose in the valve. Usually it is the latter, and can easily be fixed by taking apart your faucet or shower head. If the blockage is further back, you may have to call a professional.
Bathrooms get a lot of action, so it's almost inevitable to encounter a leak or a clog every now and then. If you know the signs, you could have your pipes back to working order in a jiffy.

Tips for Dealing With Water Dripping From a Light Fixture

8/29/2019 (Permalink)

Water dripping from a light fixture Water dripping from a light fixture in Wimberley, TX

How To Deal With Water Dripping From a Light Fixture

Perhaps you’ve stepped in a puddle of water underneath your ceiling light, or maybe you’ve noticed water pooling within the light fixture. Regardless of how you discovered the water in light fixtures dripping, you may find yourself at a loss of what to do. However, if you follow these tips, are careful with how you manage the situation and seek the aid of water damage specialists, you’ll be able to fix the problem before things get worse.

1. Don’t Touch the Light Switch!

You’ll want to be sure the water is coming from the light fixture, but don’t even touch the switch for the light, as this can cause a shock. If you need better lighting, use a flashlight. If the light is already on, do not turn it off using the light switch. Instead, go right to the second tip.

2. Turn Off the House Power

Water and electricity can be bad combo, so the safest thing to do is shut off the house’s electricity altogether. This is safer than leaving it on, regardless if the light was on in the first place. Electric shocks can still connect with the water since you can’t be sure where the water is coming from, referring to tip number three.

3. The Leak is Likely From the Roof or Ceiling

While seeing the water in light fixtures is typically the first visible clue, it is likely that the water had been soaking through the roof or ceiling for some time now. It may also be a good idea to turn off the house’s water supply if you suspect a leaky pipe or sink. As there may be ceiling damage, a repairman can not only safely manage the wiring but also replace and fix any parts of the ceiling that have been harmed.

If the rain in Wimberley, TX, causes roof leaks or a faulty waterline creates a problem in the ceiling, one of the first signs can be water in light fixtures. However, the problem can be managed as long as you are careful.

How To File a Water Damage Claim

6/14/2019 (Permalink)

Arrange for an insurance adjuster to visit

Tips for Filing an Insurance Claim for Water Damage

In the unfortunate event of water damage, you want to make sure that you are handling the situation in the best way possible. Making a water damage claim is an essential step towards having peace of mind in a stressful situation. Here are some useful tips for filing an insurance claim for water damage in your Startzville, TX, home.

1. Review the Policy

Before taking any action, it is necessary to review the homeowners policy right away. Taking this important step can help give you a clearer idea of what your responsibilities are and exactly what to expect during the process. Whether you are dealing with damage from a flood or leak, make sure that you thoroughly read over all of the rules and procedures that you are expected to follow in order to make the job easier for you and your insurer.

2. Arrange for Insurance Adjuster To Visit

Make sure that your insurance company has arranged for an adjuster to visit your home and inspect the damage. When the insurance adjuster comes to your house, he or she will decide how much the insurance company has to pay for the damage after examining your property and asking you some questions. This process is crucial for your insurance claim to be supported, as the cost can vary depending on whether the damage resulted from a pipe burst, storm or other event.

3. Prevent Any Further Damage

Once you have prepared for the adjuster’s visit, you should do what you can to protect your home from additional damage. Take pictures of all signs of damage to support your claim, and then do your part to keep your home safe. Make temporary repairs such as turning off the water supply or having a restoration specialist remove excess water in order to keep any further water damage from causing harm to your space.

Water damage can devastate your property, so be sure to follow these steps for a smoother process when making an insurance claim. Being well prepared can help you have a more successful experience while you work with your insurance company.

What Does Sewage Cleanup Involve?

5/31/2019 (Permalink)

Sewage Damage in a downtown home in San Marcos, TX.

No matter what causes a sewage leak, it is important to address this problem as soon as you find out it has occurred. Start by limiting the extent of the leak and addressing the plumbing issue. While you may be able to clean up a flooded toilet or another small spill in your bathroom or kitchen yourself, you should call sewer cleanup professionals in San Marcos, TX, if the leak has spread to multiple rooms or was caused by a septic tank or sewer backup.

Professional Sewage Cleanup 

Professional cleanup specialists perform tasks that go beyond the abilities of most householders. They also work quickly to prevent sewage damage from becoming more severe. There are several stages in the sewer cleanup process:

  1. Dry and clean interior, including carpet and upholstery. Place wet items outside but protect them from the sun. Bring items back inside to finish drying as soon as they have been cleaned and the area has been decontaminated. Sunlight and heat can adversely affect items with water damage.
  1. Decontaminate areas that came in contact with contaminated water. Decontamination is a process involving water extraction, cleaning, and disinfection to prevent areas affected by a sewage leak from becoming a health risk.
  1. Air out the interior or use air scrubbers and a dehumidifier. Be sure to keep air moving and make sure this area stays dry to prevent mold from forming due to water damage.

In addition to a specialized cleanup service, you may need to contact either a plumber or a septic specialist in San Marcos, TX, to provide sewer cleanup and ensure that the same sewer backup issue does not cause another leak. You should address sewage spills as soon as they occur, ideally within 24 hours. If a leak is more severe than just a flooded toilet, you may need to evacuate vulnerable members of your household, including young children and elderly people.

3 Things You Should Know About Water Supply Lines

3/17/2019 (Permalink)

Regularly check under your bathroom sink for water buildup

3 Things You Should Know About Water Supply Lines

Unless you are a home repair expert, you might not know what all of the pieces of plumbing in your home actually do. The water supply line plays an important part in the construction of your Sattler, TX home, but supply line damage can cause many problems. Here are some questions you might have about this essential piece of equipment as well as their answers.

1. What Are They Used For?
As its name suggests, a water supply line is used to move water into your home. They are used for several pieces of equipment that require water, including kitchen and bathroom sinks, toilets, dishwashers and washing machines.

2. What Causes Them To Break?
One of the most common causes of water supply line damage is corrosion. Over time, water can rust the pipes and cause them to weaken. Eventually, this damage can cause a supply line leak. Another common cause of broken supply lines is cold weather. If water freezes inside of the pipes, they can expand and burst. While plastic supply lines do not rust, they are more likely to break from freezing weather.

3. How Long Do They Last?
The life of your supply line depends greatly on the material from which it is made. Because they are made from a less durable material and will more easily suffer supply line damage, plastic supply lines will generally need to be replaced more often than ones made from metal. Most plastic lines will have a warranty of five to eight years while a stainless steel line can have a lifetime warranty.
If a supply line in your home has broken and you have damage from a kitchen or bathroom leak, or worse, a water damage repair company can help. They will be able to repair or replace the broken parts as well as repair any damage to the property. If the line has burst and caused an extensive amount of damage, they will be able to remediate and limit further damage as well.

A Plan of Action for When Your Kitchen Sink Floods

1/18/2019 (Permalink)

Water leaking under a kitchen sink.

Fixing A Leak Under A Kitchen Sink

There are few things people dread more than finding a leak under the kitchen sink. Whether it be a slow leak or a burst pipe, flooding of any form can very quickly cause serious damage if not taken care of quickly. If you have a leak in your home in San Marcos, TX, follow these steps to help minimize damage.

1. Shut Off the Water

There can be many signs of a leaking sink; these may include a pool of water under the sink or water spilling out of cupboards onto the floor. Your first priority as soon as you spot a leak is to shut your water off. Find your water main and turn it off immediately. Always make sure when you move to a new house that you know where the water main is in case of emergencies. Shutting your water off as soon as possible can help prevent further damage from flooding and water in the home.

2. Call Your Insurance Company

Once you have shut off the water, your next step is going to be to call your home insurance company, which can then open a claim and offer assistance throughout the process. Water leaks can cause major damage that can require kitchen repair. Your insurance company can ensure the correct steps are taken to help you get the problem fixed.

3. Call a Restoration Company

Your last step should be to call a restoration company. These companies specialize in water damage repair. Restoration companies are professionals when it comes to floods and can aid in minimizing the damage caused by leaks. The sooner you can bring in the professionals, the better.

Whether you’re flooding or leaking, at the first sign of water under your kitchen sink, follow these steps to quickly and efficiently get your problems resolved. Having a plan in place in case of emergencies, such as a leaking sink, can allow you to act promptly and avoid further damage.

3 Water Damage Cleanup Tips

12/20/2018 (Permalink)

Air mover in use after water damage in a San Marcos, TX home

Tips: Limit Damage and Prevent Mold Growth

A backup, flood, or leak can result in water damage at a home in San Marcos, TX. Homeowners can attempt to remove water and clean up damage on their own, but mitigation and restoration professionals have the equipment and expertise necessary to work quickly and identify potential problems. Follow these three water cleanup tips to limit damage and prevent mold growth.

1. Remove Water As Soon As Possible

Primary damage becomes more extensive as water is left standing. Some porous materials can be restored after being briefly saturated with uncontaminated water from broken pipes. In the case of a minor leak, a mop, towels, or a rented pump may be sufficient to eliminate standing water. For major leaks or flooding, mitigation professionals can use commercial pumps and wet vacs. If no measures are taken to remove water, mold growth may begin in as little as 24 to 48 hours.

2. Promote Drying With Fans and Dehumidifiers

In addition to removing standing water, it is also necessary to reduce residual moisture. Ventilating an area with air movers or fans can speed up drying. A dehumidifier can draw moisture out of the air and porous or semi-porous materials. It is necessary to completely dry the affected area prior to restoration. This will make areas with water damage less hospitable for mold.

3. Handle Wet Contents Carefully

Consider the composition and durability of each item prior to cleaning. Most non-porous items can be safely rinsed and dried. Delicate, semi-porous, or porous contents may call for specialized methods. Restoration professionals can recommend the best cleaning method for any item. A service can also remove contents for cleaning and safely store items until the restoration process is complete.

These tips can help homeowners clean up water damage. It is important to act quickly to limit the extent of primary damage and prevent secondary damage from occurring.

Electricity and Water: Figuring Out How Your Light Fixtures Became Fountains

10/11/2018 (Permalink)

Look for ceiling damage in your San Marcos, TX home

Water in a light fixture can be an odd and troubling sight. Many homeowners may be confused and distraught over what they should do. Thankfully, the few steps below will help you navigate this somewhat frightening ordeal.

1. Turn Off the Electricity

Electricity and water typically don’t mix, so if you notice water in your light fixtures, you should immediately cut the power to the affected area. Leaving the power on risk shock, electrocution or even fire. Honestly, the best idea is likely to turn off power to the entire house before inspecting things further.

2. Inspect All Other Areas

When there is water in a light, then it stands to reason that other fixtures may be affected as well. Walk your house with a flashlight and inspect all other fixtures for water buildup. This inspection will help you narrow down the problem area and potentially lead you to the source of the leak.

3. Look for Ceiling Damage

If the fixtures do not help you narrow down the cause of the flooded lights, look for ceiling damage. Bubbling paint, soft drywall or sweat spots are all signs of a leak in your ceiling. If you come across an area that has any of these signs, take note of it and then shut off the water supply to minimize further damage.

4. Call a Specialist

After you have shut off the power, the water and possibly located the leak, you can call in a specialist from the San Marcos, TX, area to assess and repair the damage. These professionals will have the expertise and equipment to resolve your issue quickly and efficiently, working with you and your insurer the entire time.

When you come home and find water in a light fixture, you should act quickly to avoid exposure to shock and further home damage. You can follow the steps above to ensure your safety and to help you locate the source of the leak before help arrives.

Smart Steps for Preventing Water Damage in Your Home

8/17/2018 (Permalink)

Water damage is one of the most expensive things for homeowners to fix.

Finding water in your home where it shouldn’t be isn’t fun and can be expensive to resolve. Fortunately, with simple preventative steps, you may be able to quickly repair a water leak before it becomes a pricey problem.

Where To Look for Water Leaks

The key to preventing water damage is to find and stop leaks as soon as possible. This means monitoring everything in your home that contains and carries water. You should look in and around the following appliances and systems:

• Pipes
• Toilets
• Sinks
• Tubs and showers
• Washers
• Dishwashers
• Refrigerators
• HVAC units

Things You Can Do To Spot and Stop Water Leaks

Whenever you notice water in your home that doesn’t belong, don’t just write it off – look into it to confirm you don’t have a leak. When water is present, thoroughly dry the area with a fan or dehumidifier, and call a water damage restoration company.

You also should periodically inspect each appliance and system to spot leaks or anything that would indicate a leak, such as a musty smell or rusty water. Review your water bill; a higher one could indicate a problem.

Make sure you know how to shut off your water main. In the event of a major leak, turning off the water is the first step to stopping it. Turn off your water when you'll be away from home for a significant amount of time to reduce the risk of undetected leaks.

When To Call in the Professionals

Regular inspections and maintenance of your plumbing, appliances, and HVAC system are crucial for preventing water in your home. You can talk to a contractor in San Marcos, TX, to get a recommended maintenance schedule for each system.

In addition to spotting potential or emerging issues, a contractor also can perform needed maintenance or repairs. This can include replacing tubes and coils, performing pipe cleanup to prevent blockage and overflow, and fixing a broken pipe.

Professional contractors can also help you install a water detection system either for individual appliances or for the whole home. These detectors will spot what you can’t and give you advanced warning of a developing leak.

Water damage is one of the most expensive things for homeowners to fix. By getting in the habit of looking for issues, such as a broken pipe, and regularly scheduling professional maintenance, you can avoid any unexpected problems. For more information, visit

5 Simple Steps for Flushing a Water Heater

6/25/2018 (Permalink)

Homeowners in San Marcos, TX, are known for keeping their properties well maintained. One of the easier tasks is flushing a hot water heater, which can prevent serious damage to your home. Here’s how you can perform a water heater flush with no fuss, no muss:

1. Turn Off the Heater Element.

For electric heaters, you can shut off the circuit breaker; for gas, turn off the gas valve. You may consider running the hot water for a bit after shutting it off to let the tank cool down.

2. Connect the Hose and Choose a Drainage Area. 

Connect a garden hose to the drain valve on the bottom of the tank and run it out to the lawn. Choose an area where sediment won’t cause problems. If you haven’t let the tank cool down, use gloves and a heat-tolerant hose.

3. Drain the Tank. 

Open the drain valve and allow the water to run for a few minutes. Next, turn on a hot water faucet; this allows the water to flow freely. Wait a couple minutes and then shut off the incoming water supply to the water heater tank. You can now also open the pressure valve on top of the tank if you put a bucket under the discharge pipe. After the water stops flowing, briefly turn on the water supply to the tank to clear out any remaining sediment.

4. Close the Valves and Resupply the Water. 

Close the pressure valve on top of the tank along with the drain valve, but don’t turn off the faucet yet. Turn on the water supply to the tank and go to the open faucet. It will sputter and pop at first while it purges the tank of air. When this stops, the tank is full and you can turn off the faucet.

5. Restore Power or Gas to the Heating Element.

Wait for the tank to fill up. Once the tank is full, turn the heating element back on.

Flushing your water heater can save time and trouble down the road. If your tank is already leaking or you have other questions, it’s best to contact restoration specialists who serve San Marcos, TX.

For more information please visit us at

What Can a Certified Water Damage Expert Do for You?

4/25/2018 (Permalink)

Experiencing water damage in San Marcos, TX, can leave you wondering how to proceed. Who do you call when in need of water cleanup? Whether the result of a major disaster like a flood or smaller setback like a broken pipe, a certified water damage expert can offer multiple advantages to ensure the highest quality in your property’s restoration.

What Does It Mean To Be Certified?

Certification requires that water damage experts complete a Commercial Drying Specialist course with a Standards Developing Organization such as IICRC. Utilizing research and consultations with professionals in the field, these courses are designed to offer a set of practical standards in commercial drying and water cleanup. Professionals who offer their experience in creating these courses include the following:

• International, national and regional trade associations serving the professional restoration industry
• The scientific community
• Cleaning and restoration training schools
• Chemical formulators and equipment manufacturers
• Allied trades persons and others with specialized experience

A Commercial Drying Specialist should be trained in the best practices determined by these veteran sources.

Why Does Hiring a Certified Expert Matter?

It can be tempting to handle water damage restoration yourself, but a certified expert has tools and knowledge to which you probably don’t have access. For instance, a water damage expert can arrive with equipment specially designed to dry places in the house’s structure, such as water-soaked walls. Attempting to use your own equipment, such as a vacuum, runs the risk of damaging your appliance or even experiencing electrical shock.

A certified water damage expert can also understand the health standards involved in restoration. Depending on the cause of damage, the water may have come from an unsanitary source, in which case there are usually specific procedures to follow to make sure the restored property meets health codes.

When Can They Start?

Luckily, certified experts in water cleanup and restoration are often available 24/7. If you find yourself in a water damage emergency, contacting a professional is typically the first step to restoring your property to its former condition.

For more information, please visit us at

What You Need to Know About Biohazard and Sewage Contamination Cleanup

2/21/2018 (Permalink)

Here at SERVPRO San Marcos/New Braunfels we are always ready to respond at a moments notice when you need us and come prepared with the proper training, supplies and cutting edge equipment to get the job done right the first time.

Biohazard Cleanup Services include:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

If you have a need that is not listed above call us at (512)396-8225 and was can have a representative investigate your issue to determine if we can help.

Do's and Don'ts With the Presence of Biohazardous material:


  • Avoid the contaminated area if possible.
  • Assume all bodily fluids are contaminated.
  • If the situation is life threatening call emergency personnel.
  • If possible turn off appliances such as HVAC.
  • Wear protective equipment if working in the structure
  • Call professionals.


  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't try to clean up yourself.
  • Don't remove contents from the affected area to non contaminated areas.

If you discover the presence of a biohazardous contaminate in you home of place of work call the professionals at SERVPRO San Marcos/New Braunfels at (512)396-8225

Why Choose a Company With IICRC Certified Technicians to Restore Your Home After a Water Damage?

2/21/2018 (Permalink)

Damage Caused by Water is Usually Worse Than the Homeowner Thinks.

When water intrusion occurs it is very important to react fast. That is why here at SERVPRO San Marcos/New Braunfels we have a crew on stand by 24/7. Water in a home can spread very fast if not addressed immediately. This is especially true in multi story buildings and those with slabs. As gravity takes effect, the water will naturally want to move down which leads it from the attic/upstairs to the lower levels of the home or business. Unfortunately the water cannot easily just run through a slab and drain outside the structure, it will begin to pool and move outward increasing the affected area as time goes by. Whenever this spreading water comes in contact with a pours material such as wood, carpet or drywall, the material causes a capillary action we call wicking where the water will be absorbed into the material, even allowing it to move up wally, once again increasing the area damaged as time passes. As if having a wet home or office is not bad enough the results of not taking action as soon as possible can be even worse, especially if the water is from an unclean source. Dirty water is filled with many hazardous substances ranging from chemicals to animal feces, parasites, bacteria and fungi. Bacteria, viruses and fungi grow aggressively in contaminated liquids, and severe health risks, like salmonella and hepatitis, are common in flood waters and sewage. When you combine contaminated water with a home built of mostly organic material you now have an optimum environment to promote the growth of countless hazardous organisms.

Fortunately SERVPRO San Marcos/New Braunfels has several Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians who are specially trained to address the full extent of a water damage in your home or business.

When You Choose to Use Certified Personnel.

When choosing certified personnel you can rest assured you are in good hands. Here at SERVPRO San Marcos/New Braunfels our technicians are trained to use state of the art detection and restoration equipment. If there is water in your home we are experts at finding it and getting it out fast. We also use industry leading disinfection chemicals to be sure your home or business no longer poses a hazard to you, your family or your coworkers. We even offer the use of green chemicals. 

If you experience a water damage in your home or business remember we are here to help just be sure to contact us before the damage gets out of hand. Call us today at (512) 396-8225 or check out our website, we are also on Facebook.

What to Do About Water Damage Until Help Arrives

1/17/2018 (Permalink)

Dealing with water damage in San Marcos, TX can be complicated. Regardless of if the broken pipes only affected one room or if the entire house needs to be dealt with, you always want to contact a professional team to come out and address the issue. You do not want to make the situation worse by trying to fix pipes on your own; leave the water cleanup to the experts.

1. Determine If It Is Safe to Stay in the House

At the end of the day, you want to ensure everyone in your family is kept safe. This requires you to determine what the “slip and fall” risk is within the house. You also need to be incredibly wary of electrical fixtures affected by the flood water. Stay out of any rooms where the ceiling is sagging, and do not turn on a ceiling fan if that is the case, because water damage can make fans unstable.

2. Ventilate the Rooms

You can help the professional water cleanup crew by beginning the ventilation process as soon as you can. You should open up any windows in the room and run the air conditioner. This will help dry down the room and delay mold growth. It will not prevent mold and mildew entirely, so you still need to contact a professional team to address every danger in a room.

3. Salvage What You Can

You do not want to put yourself in any danger by reaching into potentially contaminated water, but you can attempt to retrieve items affected by water damage. Wet fabrics can be removed and hung outside to dry. You can also pull out magazines and books to help the pages dry sooner. Do not plug in any electronics until you know for certain they are dry. Water remediation in San Marcos, TX can be dangerous work, so leave the heavy lifting to the experts. Visit for more information on water damage.

What is the best way to cleanup water in my home?

1/10/2018 (Permalink)

If you have water damage in your home the first step is to contact a licensed restoration company like SERVPRO San Marcos/New Braunfels. They will get someone on site immediately to start the mitigation process. 

1. Once on site, all of the standing water needs to be extracted. Once extracted, drying equipment can be placed throughout the home. 

2. After a few days of monitoring and drying, the home should be dry. Once dry all of the equipment can be removed and the repair process can begin. 

3. It is critical to have SERVPRO San Marcos/New Braunfels document each step of the job. This way the records for the insurance company can be provided. 

4. If you have any questions about the water damage restoration process, feel free to reach out to SERVPRO San Marcos/New Braunfels at anytime by calling (512) 396-8225.

How do I cleanup after water enters my house?

1/10/2018 (Permalink)

Getting water in your home can be a traumatic experience. However if dealt with quickly, your home can be back to pre loss condition very quickly. SERVPRO of San Marcos/New Braunfels has some tips and guidance for you to follow. 

First, contact SERVPRO of San Marcos/New Braunfels immediately to get a team on site to start the extraction process. Once all of the water is removed the drying process can begin. 

Second, air movers and dehumidifiers can start to be placed throughout the home. It is critical that the equipment runs long enough to completely dry the home. If any moisture is left behind, it can start to create microbial growth. 

Third, after all of the drying is complete, SERVPRO of San Marcos/New Braunfels, will remove all of the equipment and have the home ready for repairs. 

Professional Water Damage Restoration Explained

9/11/2017 (Permalink)

Professional Water Damage Restoration Explained

Water can inflict the worst kinds of damages on your building. What once was your haven of productivity or comfort can quickly transform into a messy nightmare because of extensive water damage. Learn how to face water in home or water in business emergencies and how professional mitigation and restoration services can be your solution to flood damage in your home or business.

Assessing the Damages and Initial Cleanup

You may not appreciate the full water cleanup process until you are facing a water damage emergency of your own. It is only after you see water in home or water in business crises happen in your own life that you realize how important it can be to contact a restoration company to respond to a supply line break or any kind of pipe break that occurs anywhere in your building.

A professional restoration company can go beyond drying water damage on just the surface of a flooded home or business, however. These flood damage experts come to your location with all of the restoration equipment needed for proper mitigation and water cleanup that your home or workplace might require after a supply line break or pipe break in the bathroom, kitchen, or elsewhere.

It is true that when the restoration company arrives to your flooded home or business that the contractors will focus on drying out the wettest surfaces first. To make it easier for them to work on the water in home or water in business, these professionals will work on drying out fixtures like:

upholstered furniture
walls and ceilings
window coverings

Once they address the first level of water cleanup, the contractors will then move on to more in-depth mitigation work that might involve restoring or replacing materials in the building that have been significantly compromised by the water damage.

Extensive Efforts

After the initial water cleanup ends, the next phase of restoration can begin on your home or business. Depending on the severity of the flood damage in the building, the contractors may need to use equipment like dehumidifiers and shop vacuums to continue the drying out process.

It can be vital that you allow the restoration company to work on your flooded home or business. To start, your insurance company may refuse to extend your policy if the damage from the pipe break or supply line break has not been sufficiently handled. Most insurers only want to cover buildings that show no lingering signs of water in home or water in business damages.

Second, customers who are aware that your business suffered a pipe break may be reluctant to do business in a building still reeling from the aftermath of a supply line break. Flood damage makes itself known in more ways than one even after the mitigation process has already begun.

Even with the visible signs of water taken care of, your building may still have a mildew or mold smell that hits people right when they walk in the door. If you want to draw anyone to your building long after the water in the flooded home or business has been pumped out and dried, you must allow the restoration service to finish the entirety of its work.

You can get your home or business properly restored and be able to move on with your life fast when you retain the services of a professional mitigation and restoration service. Professional contractors who are trained to deal with water damages of all types know what kinds of efforts it will take to make your building whole and comfortable once again. You get the peace of mind in knowing that your home or workplace is safe from risks like lingering odors from dampness and fungal growth. Professional restoration companies are typically on hand 24/7 to respond to your call for help with water damages.
Visit for more information on water damage.