Recent Posts

3 Common Bathroom Plumbing Problems

10/14/2019 (Permalink)

Plumber unclogging a toilet with manual auger Snake the toilet

3 Common Bathroom Plumbing Problems

Often, plumbing issues in your bathroom have simple solutions. You don't have to be a professional to handle small repairs in Startzville, TX. However, keep in mind that larger sewage cleaning situations should be handled by water damage remediation specialists.

Overflowing Toilet

If you notice toilet overflow occurring every time that you step out of the shower, you probably have a clog somewhere in the pipe connecting the toilet to the sewer. Three typical solutions to this problem are:

  • Snake the toilet- find one that is at least 25 ft.
  • Clear the drain cleanout- this can be usually be found in your basement.
  • Repair or replace the sewer line- tree roots or pipe collapse may have caused damage.

Toilet Leak

If you find time and time again that water is accumulating at the base of your toilet, it means that the wax gasket that seals the toilet to the floor is compromised. To avoid more heavy duty sewage cleaning, you'll need to remove the toilet to replace the seal. All you need to do is turn off the water supply, remove the nuts from the bolts holding it to the floor and rock it back and forth to loosen what is left of the sealant. Then you can gently lift it away and lay it on its side. Finally, lay down a new gasket and put the toilet back.

Whistling Shower Head

High pitched squealing while you shower usually indicates that the water flow is being forced through a passageway that is too small. Either there is a clogged pipe or blockage in your valve, or the washer and nut have come loose in the valve. Usually it is the latter, and can easily be fixed by taking apart your faucet or shower head. If the blockage is further back, you may have to call a professional.
Bathrooms get a lot of action, so it's almost inevitable to encounter a leak or a clog every now and then. If you know the signs, you could have your pipes back to working order in a jiffy.

How to Clean a Gas Range

10/7/2019 (Permalink)

Clean  gas stove top Clean gas stove top

How to Clean a Gas Range

If you own a gas range, you know that it has advantages over an electric stove, especially a more precise cooking experience. It’s important to keep your appliance clean so that it stays in good working condition throughout its life. Clean your stove about once a month or whenever you notice that the flame is uneven or discolored. Start by filling your sink with hot, soapy water. Then, continue by:

1. Removing Grates

Remove the grates and put them in the hot, soapy water to soak.

2. Cleaning Stovetop

Remove all loose crumbs from the stovetop. Next, you will want to clean dried spills. A 1:1 vinegar to water mixture works great. Spray onto the whole stovetop and use a rag to wipe clean. Grease buildup will require a little more work; dish soap and a toothbrush are ideal for this job. Scrub in a circular motion with the toothbrush and finish by cleaning with a damp rag.

3. Removing Burner Caps

A typical gas range only requires you to lift up on the burner caps to remove them. Place them into the soapy water to soak with the grates.

4. Removing Burner Heads

As with burner caps, lift up to remove the burner heads and let them soak with the grates and burner caps.

5. Vacuuming Any Remaining Crumbs

Lift up the range (consult product manual if necessary) and vacuum any remaining crumbs and debris from under the range.

6. Washing Grates, Burner Caps and Burner Heads

Once everything has soaked in hot, soapy water for 20 or 30 minutes, scrub grease and residue from the grates, burner caps and burner heads. You can continue to use the toothbrush you used for cleaning the range. The burner heads may be clogged in some little crevices; use a pin or unbent paperclip for more precise cleaning. Rinse everything thoroughly and dry.
Once everything has been scrubbed clean, reassemble the burners and your range cleaning job is complete. Your gas range should be working like new. If your home in Kyle, TX sustains fire damage or has a lingering smoke smell, you might consider hiring fire cleanup professionals.

4 Flood Mitigation Steps for Your Business

9/25/2019 (Permalink)

An external drive connected to a computer. On the top of the picture it says: Back it up It's always important to backup any important data your business my deal with

4 Flood Mitigation Steps for Your Business

Whether you're worried about a potential storm or a pipe burst cleanup, proper mitigation for your Kyle, TX, business can be important for flood preparedness. In order to protect your company there are a few things you can do ahead of time that may help prevent damage.

1. Know Your Potential Risks

Knowing ahead of time what flood risks your business faces may help you make any repairs and storm preparations before the damage actually occurs. This may mean knowing the chances of a supply line leaking, if you're in a heavy storm area, and knowing if the building is built at the bottom of a water shed.

2. Back Up Your Data

It's always important to backup any important data your business my deal with. This may include keeping a copy at an alternate location, or backing up your computers on an outside server.

3. Have a Restoration Plan

It's generally considered wise to have a plan in place in case something such as a pipe burst cleanup becomes necessary. This may include having the number of a water damage restoration service on hand in case repairs need to be made, as well as any other important numbers such as your insurance agent.

4. Make Storm Preparations

If a storm does occur in your area there are few steps you can take to help avoid a large water cleanup afterwards. These may include the installation of storm shutters protect your windows, as well as sandbagging any areas that may be prone to flooding.
Having a mitigation plan in case you have to deal with storm damage or a pipe burst cleanup, can help protect your company against flooding. Its important to know the risk factors for your business, back up any data, make the necessary preparations such as the installation of shutters or sandbagging, and be ready to make repairs in the event something does happen. If you have any questions a professional may be able to help.

What Does Storm Damage Look Like? Things to Look For After a Storm

9/9/2019 (Permalink)

Big hole on ceiling due to roof leak caused by storm Roof damaged by storm in San Marcos, TX

Here Are Some Things To Look Out For After A Storm

Storms in San Marcos, TX, can be nerve wracking, especially when it comes to your home and ensuring that it survives in good condition. Once the storm has passed, it’s time to survey your property to seek out any repairs that might need to be done, especially if there’s been flooding. The sooner the damage is addressed, the better. Here are some things to look out for:

1. Shingles

Visually inspect the shingles, especially those close to the roof’s edge as they might have come loose or fallen off. Check for leaks that may have been caused by damaged shingles as this can lead to irreparable water damage.

2. Gutters

Check your gutters next. Ensure they have not become loose or dented and that water is able to flow through them freely. If your gutters have filled with leaves or debris from your roof, it may cause water to stagnate resulting in further damage down the line.

3. Window Panes

Windows are often quite vulnerable to cracking in high velocity wind due to the debris that may strike the panes. Carefully evaluate your window panes to ensure that they are intact as even a cracked window can be bad news in case of flooding.

4. Window Frames

While you’re at it, give the frames a gander as well. Cracked and damaged frames can greatly affect the integrity of the entire window.

5. Flood Damage

Water can seep into nooks and crannies in your home and silently inflict damage. Inspect areas of your home that may have been accessed by water and make sure that the location is thoroughly dried. This will help prevent further damage as well as mitigate the appearance of mold and mildew.

If this all seems overwhelming, no need to fret. You can always consult with professionals that specialize in storm damage restoration to give advice or lend their expertise in repairing any issues for you. Flooding and storm damage can be distressing but there’s no need to handle it alone.

What To Do When a Neighboring Building Catches Fire

8/29/2019 (Permalink)

Smoke coming out of an eight-story building Fire in a Dripping Springs, TX building

What Happens When A Fire Breaks Out Next Door?

The property insurance on your commercial building in Dripping Springs, TX, is designed to protect your building in case of a fire. What happens when the fire breaks out next door, though? Your property can still be damaged by the smoke and soot that waft over from the adjacent property. In most cases, your insurance should still cover the smoke damage that occurs in your building. Here are a few tips to make sure you are covered.

Know Your Policy

Understanding your insurance policy is the first step to knowing whether or not you should file a claim. Look for wording that details coverage of potential effects of a fire in the building next to yours:

  • Soot damage
  • Smoke lingering in the air
  • Ash cleanup
  • Scorched exteriors

Even if your building doesn't technically catch on fire, that doesn't mean it can't still be damaged by one that's nearby. Contact your insurance company if damage occurs.

Call for Cleanup

If you notice any smoke damage in your building, document it. Take pictures and video of everything with visible issues. Make a list of everything that needs to be repaired or replaced. Pictures and lists don't always tell the whole story, though, so it's important that you contact fire restoration specialists as soon as possible. They can survey the damage in your building within hours of your call. They can also provide your insurance adjuster an itemized list of damages and the cost of the smoke cleaning services that are necessary. Calling in the experts helps you back up the items you list on your claim with a professional assessment.
No matter how many safety precautions you take, you can't control what happens on someone else's property. Your building can get smoke damage even if the fire is next door. By understanding what your policy covers in such a situation and getting an expert opinion of the restoration that needs to happen, you are more likely to have your claim accepted.

4 Ways Hail Can Damage Your Commercial Roof

8/29/2019 (Permalink)

Dented metal roof due to hail storm Dented metal roof due to hail storm in Canyon City, TX

Common Issues On Your Roof After A Hail Storm

Whether your commercial building in Canyon City, TX, uses metal roofing, Ethylene Propylene Diene Monomer roofing, built-up roofing, or another type of popular roofing material, significant roof damage can happen in a hail storm. For this reason, it is very important for business owners to have their commercial roof inspected after being hit by hailstones and to look for the following common issues:

1. Dents and Bruising

Hail damage can manifest itself in several ways and may be either cosmetic or functional. It is very common for metal roofs to be dented when hit by hail. Dark spots on asphalt shingles indicate that roofing granules are missing.

2. Cracks and Punctures

Depending on the durability of the roofing materials used, it is possible for hail to puncture your roof and create cracks and holes on the surface. It is important to quickly patch any holes or replace damaged roofs as this leaves them vulnerable to even more problems occurring.

3. Water Damage

Since hail can cause serious roof damage and lead to punctures, you will need to look for any signs of storm damage to your roof and call a water damage restoration company if necessary. If possible, identify any leaks and fix the issue before extensive water damage or mold growth can occur.

4. Damaged Outdoor Items

Not only can hail damage affect the actual material of your roof, but it can also impact other outdoor items such as the air conditioner, roof vents, chimneys, or skylights. If you have any of these items mounted or installed on your roof, make sure to inspect them for dents or chips.
Many commercial roofs are not designed to stand up to the roof damage that hail can cause, especially if your business is located in an area that does not frequently experience hail. If a hail storm does hit your building, make sure to look for these four types of damage that can occur.

Tips for Dealing With Water Dripping From a Light Fixture

8/29/2019 (Permalink)

Water dripping from a light fixture Water dripping from a light fixture in Wimberley, TX

How To Deal With Water Dripping From a Light Fixture

Perhaps you’ve stepped in a puddle of water underneath your ceiling light, or maybe you’ve noticed water pooling within the light fixture. Regardless of how you discovered the water in light fixtures dripping, you may find yourself at a loss of what to do. However, if you follow these tips, are careful with how you manage the situation and seek the aid of water damage specialists, you’ll be able to fix the problem before things get worse.

1. Don’t Touch the Light Switch!

You’ll want to be sure the water is coming from the light fixture, but don’t even touch the switch for the light, as this can cause a shock. If you need better lighting, use a flashlight. If the light is already on, do not turn it off using the light switch. Instead, go right to the second tip.

2. Turn Off the House Power

Water and electricity can be bad combo, so the safest thing to do is shut off the house’s electricity altogether. This is safer than leaving it on, regardless if the light was on in the first place. Electric shocks can still connect with the water since you can’t be sure where the water is coming from, referring to tip number three.

3. The Leak is Likely From the Roof or Ceiling

While seeing the water in light fixtures is typically the first visible clue, it is likely that the water had been soaking through the roof or ceiling for some time now. It may also be a good idea to turn off the house’s water supply if you suspect a leaky pipe or sink. As there may be ceiling damage, a repairman can not only safely manage the wiring but also replace and fix any parts of the ceiling that have been harmed.

If the rain in Wimberley, TX, causes roof leaks or a faulty waterline creates a problem in the ceiling, one of the first signs can be water in light fixtures. However, the problem can be managed as long as you are careful.

Be Warned: Homeowner’s Insurance Doesn’t Cover 2 Types of Fire Damage

7/21/2019 (Permalink)

A home fire resulting from arson is a crime

Homeowner’s insurance in Kyle, TX, isn’t just a requirement for a mortgage; it’s even more important to having peace of mind, knowing that your most expensive investment is covered from a major loss. In most cases, a home fire is going to be covered, including smoke and water damage, if it exceeds deductibles. However, there are two specific cases where your policy may not apply.

A Vacant Home Fire Isn’t Covered by Most Homeowner’s Policies

A vacant home in Kyle, TX, is usually defined as one that hasn’t been occupied for at least 30 consecutive days. If an insurance company determines that it’s vacant, the professional fire damage cleanup and losses won’t be covered by a normal homeowner’s policy. This is because vacant homes are a significantly greater risk of loss than occupied homes, for a few reasons:

  • Damages that occur are often reported later since they are less likely to be noticed, allowing further damage.
  • Vacant or unoccupied homes are more likely to suffer a break-in.
  • The average emergency response times are longer, since unoccupied homes are a lower priority.

Arson Is a Criminal Offense and Insurance Fraud

In all cases, a home fire resulting from arson is a crime. It’s defined as the intentional setting on fire of personal property. If fire investigators determine that the cause of your fire damage is intentional or even suspicious, that will trigger a criminal investigation.
The only time an arson may be covered is if the fire was set without the involvement of either the insured or any additional insured associated with the policy. In other words, if anyone listed on the policy has anything to do with starting the fire or if it was set at the direction of someone on the policy, the damage is not covered.
Often, the lack of coverage for a home fire is only discovered after a loss, and that’s sure a bad time to learn about it! Make sure you are prepared with comprehensive coverage, such as a special vacation home policy if you have a residence you leave vacant for part or most of the year.

Commercial Disaster Services

7/17/2019 (Permalink)

SERVPRO Commercial Cleanup is 24 hours, 7 days a week.

SERVPRO of San Marcos/New Braunfels provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Hays and surrounding counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (830)625-0578

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Storm Flooding Isn’t Always Covered

7/12/2019 (Permalink)

Hurricanes are not covered by insurance home policies

Storm Flooding Isn’t Always Covered

Homeowners take comfort in knowing that they are protected against potential property perils through their insurance. However, many owners overestimate their coverage for flooding. While a homeowner’s policy may cover typical damages incurred during a storm’s high winds and heavy rains, like roof damage, only flood insurance may cover the sewer backup and mold growth caused by the surge. Unfortunately, many people do not purchase these integral policies, leaving their flood claim forever denied. Therefore, it is necessary to understand a homeowner’s coverage and how special policies may help in an emergency.


Many standard home insurance policies cover wind damage to an extent, meaning that they will cover damages typical to certain severe weather conditions. However, some storms may not be included in these plans, such as hurricanes. For hurricanes or other tropical storms, you may require an addendum to your existing policy or coverage from an outside source.


Water can cause many problems during storms, some of which are covered by typical homeowner's policies. For instance, roof damage is likely covered, and that would include damage caused by standing water or water that made it through the membrane because of wind and debris damage. However, a storm surge that causes extensive flooding along with mold growth or sewer backups will probably require flood insurance.


Once you understand what an insurer is likely to cover, you can get an idea of restoration costs. A restoration service in the Sattler, TX, area is likely more than capable of rebuilding your home. While these businesses focus on cleaning and restoring your structure, they will also make suggestions for preventative tools, like storm shutters.
A standard homeowner’s policy may cover typical storm damage caused by high winds and rain, like roof damage. However, most policyholders will require additional coverage for damage caused by storm flooding, like a sewer backup or even mold growth. For these other problems, a property owner will need to make a flood claim, which likely requires a flood insurance policy.