Recent Storm Damage Posts

4 Ways Hail Can Damage Your Commercial Roof

9/8/2020 (Permalink)

Common Issues On Your Roof After A Hail Storm

Whether your commercial building in Canyon City, TX, uses metal roofing, Ethylene Propylene Diene Monomer roofing, built-up roofing, or another type of popular roofing material, significant roof damage can happen in a hail storm. For this reason, it is very important for business owners to have their commercial roof inspected after being hit by hailstones and to look for the following common issues:

1. Dents and Bruising

Hail damage can manifest itself in several ways and may be either cosmetic or functional. It is very common for metal roofs to be dented when hit by hail. Dark spots on asphalt shingles indicate that roofing granules are missing.

2. Cracks and Punctures

Depending on the durability of the roofing materials used, it is possible for hail to puncture your roof and create cracks and holes on the surface. It is important to quickly patch any holes or replace damaged roofs as this leaves them vulnerable to even more problems occurring.

3. Water Damage

Since hail can cause serious roof damage and lead to punctures, you will need to look for any signs of storm damage to your roof and call a water damage restoration company if necessary. If possible, identify any leaks and fix the issue before extensive water damage or mold growth can occur.

4. Damaged Outdoor Items

Not only can hail damage affect the actual material of your roof, but it can also impact other outdoor items such as the air conditioner, roof vents, chimneys, or skylights. If you have any of these items mounted or installed on your roof, make sure to inspect them for dents or chips.
Many commercial roofs are not designed to stand up to the roof damage that hail can cause, especially if your business is located in an area that does not frequently experience hail. If a hail storm does hit your building, make sure to look for these four types of damage that can occur.

What To Know About Storm Damage and Taxes

8/28/2020 (Permalink)

Storm clouds lighting and SERVPRO SERVPRO is here to help you with Storm Damage!

Did you know that in some circumstances storm damage to your Dripping Springs, business may be deductible on your taxes?

If you meet the requirements filing a claim with your insurance may not only help you hire a local damage restoration service to help with repairs, but also may qualify you for a tax break. Here’s what you may need to know

1. What Qualifies
Filing a claim for a tax deduction on damages caused to your business by a storm may qualify you if the damages comes from a force of nature. These forces include earthquakes, tornadoes, hurricanes, and blizzards. The claim must be filed with the insurance company first before you can qualify.

2. What Does Not Qualify
A storm damage loss deduction will not include damages incurred by loss or deterioration which occurs over a length of time. In many cases your business may also not be eligible to get a deduction for any damaged which you have already be reimbursed for. It’s highly recommended that you talk to a professional prior to claiming a deduction to ensure the damages do not fall into one of these categories.

3. Conditions May Apply
Certain conditions may apply before storm caused damage to your business can be considered to be tax deductible. In most cases you must first have filed a claim with your insurance company. Other conditions may depend on which tax credit or break you are applying for. Some are only for non-reimbursable damages, while others are for damages sustained during specific storms. It’s best to talk to a professional about which deductions your business is eligible for.

If you need help claiming a credit for storm damage on your taxes a professional can help you know what qualifies, and how to correctly fill out that information. Remember, to use this option you will have need to have filed a claim with your insurance company first.

The Benefits of Professional Flood Cleaning

4/29/2020 (Permalink)

Air movers on the floor of a room. Drying equipment Storm cleanup in San Marcos, TX

Benefits of Relying on Restoration Professionals

Homeowners who attempt to clean up flood damage risk injury and inadequate cleanup measures that end up costing more down the road. Flood damage that is not completely cleaned poses contagion and mold growth hazards. Flood cleanup specialists are trained in industry-standard cleaning requirements to neutralize these risks. Here are several benefits of relying on restoration professionals in San Marcos, TX.

Reduced Personal Safety Risks
Trained damage restoration professionals are prepared for hazards that could accompany a flood clean. Homeowners can avoid all of the following risks:

  • Electrocution
  • Mold exposure
  • Safe equipment operation
  • Slipping and falling

A homeowner attempting to clean up after a flood will have to account for these hazards while undertaking a complete cleanup. Untrained individuals are often unaware of cleaning requirements and unfamiliar with using equipment and disinfectant. As a result, they may work more slowly and less safely while making decisions regarding damaged materials that could result in re-contamination.

Faster Water Extraction
Storm damage cleanup and restoration specialists are skilled at eliminating water from the interior of a residence. This process may require the use of pumps as well as equipment such as a wet vac. Trained professionals have access to all of the tools necessary to eliminate standing water and residual moisture as quickly as possible, which lowers the risk of mold.

More Effective Cleaning and Disinfection
Once water has been extracted, cleanup professionals can ensure that damaged materials are identified and effectively use flood disinfectant. Rather than risking an incomplete cleanup job, these specialists ensure that the affected area is not at risk for becoming recontaminated or continuing to support mold growth.
Damage restoration experts trained in cleaning requirements for flood damage can quickly and thoroughly eliminate contaminated water and debris from a residence in San Marcos, TX. A professional cleaning can eliminate every trace of primary damage and reduce the risk of secondary damage.

What To Know About Storm Insurance for Your Business

4/9/2020 (Permalink)

Water on floor on a commercial property Storm damage to commercial property in Canyon City, TX

Things You May Want To Know About Your Coverage

When you have a business in Canyon City, TX, storm insurance can be an important part of keeping your property and employees safe. If a storm does strike your area there’s a chance your building could be damaged. Insurance is there to help you with the costs of repairs and other damages. Here are a few things you may want to know about your coverage.

1. Plan Types Can Vary

It’s important to note that insurance coverage can vary depending on the plan type and your provider. It’s important to talk to your agent about what aspects are important to you when choosing a plan to protect your business. You may decide you want flood coverage as well as hail and wind damage coverage. Many plans cover the latter but may require an addition to the policy in order to include flooding. Knowing what's in the policy is your responsibility as the policyholder.

2. Additional Coverage May Be Needed

If you find your storm insurance plan does not include something you think is important you may want to talk to your agent about purchasing a supplemental plan. These insurance policies work with your existing insurance to provide coverage for any existing gaps in the plan.

3. Your Plan May Cover Restoration Costs

You may be pleasantly surprised to learn that your insurance provided may have preferred local restoration services that they can recommend to help with cleanup and repairs after a storm. Your plan may even cover the costs of hiring these professionals. Companies like this are often licensed and trained to follow recognize guidelines for restoration safety and quality.

When looking over your storm insurance plan it’s important to know that plans may vary depending on your coverage needs and your provider. This is why it’s important to know what’s in your plan before a storm occurs. If you have questions your agent should be able to help, and they may be able to offer supplemental plans if needed. It’s also important to note that your coverage may also cover the cost of hiring a preferred restoration service to restore the property.

Flood Cleanup: Mitigation Versus Restoration

2/18/2020 (Permalink)

Water on floor inside an office building Once the area is secure, a flood cleanup company will move on to removing excess water and other debris.

Mitigation Versus Restoration

When your business has been flooded, you are likely going to hear a couple of terms thrown around: mitigation and restoration. These terms refer to the initial cleanup and rebuilding of your business so that it is functional. You have the option of either going through several companies that specialize in the individual tasks associated with the overall rebuilding of your business, like a flood cleanup company, or choosing a restoration firm that specializes in the full-scale process. In either case, it is beneficial to understand the terms and what they entail.

1. Mitigation

Mitigation refers to the first aspect of flood cleanup, and it is the process of protecting your facility from further damage that may nullify your insurance claim. There are two processes commonly used in the mitigation process.

1. Board Up and Tarping

Boarding up refers to the covering of broken windows, doors and other structural holes with plywood. Tarping refers to the covering of any holes in the roofline with tarps.

2. Initial Cleanup and Cleanout

Once the area is secure, a flood cleanup company will move on to removing excess water and other debris. This process will be followed by the cleaning and disinfecting of the affected areas.

The mitigation process is the first and fastest part of the restoration process. Mitigation creates a clean and safe environment for restoration specialists to assess and remedy the rest of the disaster area.

2. Restoration

A restoration company in the San Marcos, TX area is likely all-encompassing, meaning that it will be able to perform the mitigation work as well as the restoration. The restoration process is lengtheir than mitigation and probably involves demolition and construction.

flood cleanup company may only specialize in the mitigation part of disaster recovery, while a restoration company may be able to work on every aspect of the project. While you are welcome to pick whichever service suits your needs best, a restoration specialist is likely the best option in major disasters.

What You Need To Know About Black Water

2/18/2020 (Permalink)

Cars in a flooded parking lot Flood water is considered black water, which means you will need to call in experienced remediation specialists.

If your home has experienced serious flooding, you’re probably facing extensive water damage. Flood water is considered black water, which means you will need to call in experienced remediation specialists in San Marcos, TX, who understand the best practices for restoration to handle the cleanup. This is because black water poses a serious threat.

What Is Black Water?

During a flood, sewers and toilets can overflow, pipes can burst and flood waters can pick up any number of contaminants as they flow through an area. This contamination with feces, urine and other dangerous pollutants are what make flood water “black.” Any stagnant water that has been around long enough to support the growth of harmful bacterial is also considered black.

Why Is It Dangerous?

Contaminated flood water carries dangerous bacteria that can cause humans and animals to become sick. This can occur from accidentally swallowing water or having it come into contact with small wounds or scratches. This includes the flood water saturating possessions after the bulk of the flooding has receded, which is why you should not attempt your own water damage cleanup. Diseases that can be caused by black water include the following:

• Hepatitis
• Gastroenteritis
• Giardia
• Campylobacteriosis
• Typhoid
• Cholera

What Should You Do About It?

Because flood water is considered black water, you shouldn’t attempt to clean your own home after a serious flood. Contact a professional remediation service in San Marcos, TX, to handle it for you. After its representatives have assessed the situation, they will begin the process of extracting the remaining water, disinfecting your home and drying it out with industrial equipment. It’s critical this process happens quickly to avoid irreversible damage and mold growth.

When you’re facing water damage after a flood, don’t endanger your family’s health by trying to clean it up yourself. Hire a trained professional who has the knowledge and specialized equipment to handle the damage safely and effectively.

For more information, please visit us at

What Does Storm Damage Look Like? Things to Look For After a Storm

9/9/2019 (Permalink)

Big hole on ceiling due to roof leak caused by storm Roof damaged by storm in San Marcos, TX

Here Are Some Things To Look Out For After A Storm

Storms in San Marcos, TX, can be nerve wracking, especially when it comes to your home and ensuring that it survives in good condition. Once the storm has passed, it’s time to survey your property to seek out any repairs that might need to be done, especially if there’s been flooding. The sooner the damage is addressed, the better. Here are some things to look out for:

1. Shingles

Visually inspect the shingles, especially those close to the roof’s edge as they might have come loose or fallen off. Check for leaks that may have been caused by damaged shingles as this can lead to irreparable water damage.

2. Gutters

Check your gutters next. Ensure they have not become loose or dented and that water is able to flow through them freely. If your gutters have filled with leaves or debris from your roof, it may cause water to stagnate resulting in further damage down the line.

3. Window Panes

Windows are often quite vulnerable to cracking in high velocity wind due to the debris that may strike the panes. Carefully evaluate your window panes to ensure that they are intact as even a cracked window can be bad news in case of flooding.

4. Window Frames

While you’re at it, give the frames a gander as well. Cracked and damaged frames can greatly affect the integrity of the entire window.

5. Flood Damage

Water can seep into nooks and crannies in your home and silently inflict damage. Inspect areas of your home that may have been accessed by water and make sure that the location is thoroughly dried. This will help prevent further damage as well as mitigate the appearance of mold and mildew.

If this all seems overwhelming, no need to fret. You can always consult with professionals that specialize in storm damage restoration to give advice or lend their expertise in repairing any issues for you. Flooding and storm damage can be distressing but there’s no need to handle it alone.

Storm Flooding Isn’t Always Covered

7/12/2019 (Permalink)

Hurricanes are not covered by insurance home policies

Storm Flooding Isn’t Always Covered

Homeowners take comfort in knowing that they are protected against potential property perils through their insurance. However, many owners overestimate their coverage for flooding. While a homeowner’s policy may cover typical damages incurred during a storm’s high winds and heavy rains, like roof damage, only flood insurance may cover the sewer backup and mold growth caused by the surge. Unfortunately, many people do not purchase these integral policies, leaving their flood claim forever denied. Therefore, it is necessary to understand a homeowner’s coverage and how special policies may help in an emergency.


Many standard home insurance policies cover wind damage to an extent, meaning that they will cover damages typical to certain severe weather conditions. However, some storms may not be included in these plans, such as hurricanes. For hurricanes or other tropical storms, you may require an addendum to your existing policy or coverage from an outside source.


Water can cause many problems during storms, some of which are covered by typical homeowner's policies. For instance, roof damage is likely covered, and that would include damage caused by standing water or water that made it through the membrane because of wind and debris damage. However, a storm surge that causes extensive flooding along with mold growth or sewer backups will probably require flood insurance.


Once you understand what an insurer is likely to cover, you can get an idea of restoration costs. A restoration service in the Sattler, TX, area is likely more than capable of rebuilding your home. While these businesses focus on cleaning and restoring your structure, they will also make suggestions for preventative tools, like storm shutters.
A standard homeowner’s policy may cover typical storm damage caused by high winds and rain, like roof damage. However, most policyholders will require additional coverage for damage caused by storm flooding, like a sewer backup or even mold growth. For these other problems, a property owner will need to make a flood claim, which likely requires a flood insurance policy.

Flood Preparation: Tips and Tricks

6/6/2019 (Permalink)

You can limit storm damage by setting up sandbags outside your building

How to Prevent Flooding on Your Property

Storm season in San Marcos, TX, can lead to extensive flood damage in your building. High winds, torrential rain and lightning can be destructive. While it's a good idea to have storm cleanup specialists on speed dial, there are some things you can do to prevent flooding on your property.

Outside the Building

You can limit storm damage by setting up a barrier to water outside your building. Place sandbags in strategic locations:

  • By doors
  • Next to windows
  • Around the perimeter of the building

Sandbags act as temporary levees to slow the flow of floodwaters toward your building. Unless the storm is particularly violent, these barriers should keep your building safe from flooding. Make sure you put them in place in plenty of time so that the storm doesn't arrive before your protection does.

Inside the Building

Strong storms may cause water to rise, particularly in your basement or on lower floors. You can prepare for this possibility ahead of time, though, thus lessening the number of items that have to be restored during flood cleanup.

You can protect valuable items by storing them in waterproof containers on high shelves. Equipment should be elevated off the floor, especially if it's electrical equipment that may be ruined or contribute to a dangerous environment if it is submerged in water. Make sure you have sufficient pumps in your building that can start removing water as soon as the sensors are triggered. You may not be able to prevent all flood damage in your building, but you can significantly decrease it by making sure your most vulnerable items are protected.

You can't control nature, but you can take precautions to fight back. There are measures you can take both inside and outside your building before a storm to lower its chances of flooding. Even if water enters your building, these measures can lower the amount of damage it causes.

What to Do to Ensure Safety During a Storm

2/25/2019 (Permalink)

Storm damage to a home

In the course of the past few weeks, some parts of the united states — Texas, Florida, Puerto Rico, and US Virgin Islands in the Caribbean — have suffered massive hurricane damage. Homes, office buildings, and other structures sustained wind damage, hail damage, flooding, river flooding, and so on. In short, in the event of a storm of catastrophic magnitude, office building owners, as well as tenants, should be prepared to deal with the outcome. The good news is that hurricane damage, flooding, flood waters, or ground water can always be forecasted and in case of an imminent storm, residents will have some time — though often not enough — to take some safety measures.

Staying Safe During and After a Flood or Flood Water

In case of roof damage or roof leaks, ensure the professionals also handle the roof repair before a major storm. Listen to the radio to stay on top of any developments; no one should go outside until it has been declared safe to do so, and staying away from metal objects near downed wires as well as standing water.

Dealing with The Storm Damage

The outcome of a massive storm is roof damage and roof leaks. Storm damage can be in the form of flooding from ground water or roof damage from the high winds damage. Storms, hurricanes and related events are accompanied by a heavy downpour and you should call professional storm restoration companies to do the storm remediation. If there is a river close by, flood water from river can rise leading to a lot of damages. Along with home damage the flooding will leave roads and bridges submerged making it impossible to drive. The utility lines may also be affected by the storm hence the need for a professional storm restoration company.

If a group of people is trapped in an office block, there are ways to get out if the storm is over and it has been declared safe for people to get out the buildings. The office building should be equipped with a emergency systems until the water receeds so that people can find their way out of the structure. The next step should be to contact a storm restoration company to deal with the storm remediation. The excess flood water can be cleared using powerful flood pumps.

Types of Damages to Expect

During a storm, water damage, wind damage, and ice damage are the most common types of damages that can cause roof damage and roof leaks, meaning roof repair has to be carried out after the storm remediation. Water damage is, well, unavoidable. Storms, hurricanes, tornadoes, etc. are accompanied by heavy rains that can cause hail damage, roof damage, and roof leaks. The person in charge of the building should contact a water restoration as well as office or home restoration company as soon as possible to avoid further ice damming, ice dams, and frozen pipes.

The second most common type of damage during a storm is ice damage and hail damage. The temperatures are extremely cold leading to ice damming and ice dams — formation of an ice dam or ice dams on the roof, frozen pipes, etc. The ice dams on the roof can cause roof damage, and the outcome is always a leaking roof hence the need for roof repair. An office or home restoration company can conduct roof repair as soon to prevent further damage from the water finding its way into the office building.

Salvaging Properties

As stated earlier, the first thing to do in the event of storm damage is getting in touch with the storm restoration, water restoration, or home restoration company to carry out the storm remediation. They are the professionals. These individuals are trained to deal with such situations using powerful flood pumps. But before they get there to do the water restoration, using flood pumps, some items can be salvaged and saved from getting damaged, but only if it's safe to do so.

The most important thing here is for every person in the building to get to safety first. After that, anything else that hasn't been damaged yet can be taken to safety. All electric outlets should be switched off and appliances unplugged. The rest should be left to the storm remediation professionals to handle.

When The Severe Storm Rolls Out... We Roll In.

2/18/2019 (Permalink)

Never drive through a flooded roadway

Storm Basics

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightening, all thunderstorms have lightening.

A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (one inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado

Before The Storm

  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Postpone outdoor activities
  • Remember the 30/30 Lightening Safety Rule: Go indoors if, after seeing lightening, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Get inside a home, building, or hard top automobile.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightening. However the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

During The Storm

  • Use your battery-operated NOAA Weather Radio updates from local officials.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building.
  • Avoid contact with anything metal- tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.

After The Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damage areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
  • Stay away from downed power lines and report them immediately
  • If you have storm damage to your home or property, call your local SERVPRO Franchise Professional. Timely mitigation is key to minimize secondary damages caused by severe storms.

How Does Storm Damage Differ From Flooding?

1/29/2019 (Permalink)

It is important to know the difference between storm damage and flood damage.

Property owners may have a hard time differentiating storm damage from flood damage. Commercial properties can sustain water damage from either source. There are a few major differences to keep in mind that may help you manage these risks.

Storms Versus Floods

The most general distinction is that storm water comes from above, whereas flood water usually overspills natural bodies or courses of water and covers at least two acres of ordinarily dry land. Storm damage to a commercial property may originate from a variety of causes such as

• High winds
• Heavy rain
• Hurricanes
• Snow
• Tornadoes
• Tropical storms

Most business insurance plans provide protection from damage caused by storms. Property owners will need additional coverage to offset the expenses of flood damage. If your property is located on a flood plain, you should make sure you carry the policies necessary to protect your investment.

Flooding occurs when water overflows a body of water or watercourse such as

• Beaches or coasts
• Canals
• Creeks
• Dams
• Lakes
• Stormwater channels

For water to be considered a flood, it must not only cover two acres but affect at least two properties. If a commercial property is located in a high-risk zone and the owner has a mortgage from an insured and federally-regulated lender, he or she is required to maintain flood insurance. Damage resulting from either flooding or storms can cause severe problems and should be planned for, prevented, and handled as soon as possible. Regardless of the source of moisture, the risk of mold and other secondary damage within a building can be just as severe.

Restoring Damage From Storms and Floods

Restoration specialists can help property owners determine the precise causes of damage and the best solutions. If a commercial property in San Marcos, Texas experiences flood damage or sustains damage during a storm, contact a commercial damage restoration company as soon as possible.

The Couch Doesn’t Make a Very Good Boat: How to Get Back to Normal after a Home Flood

9/21/2018 (Permalink)

Storm with water loss in a New Braunfels, TX home

A home flood is one of the worst things a homeowner can experience. This type of storm damage, while destructive, can carry with it a significant health risk. Flood water is known for being dangerous, depending on its category level it varies in its toxicity to humans and pets; therefore, it is essential to begin the cleaning process as soon as possible, and depending on the level of damage you may want to seek the assistance of a restoration company in the New Braunfels, TX, area. Regardless of if you make this a DIY project or seek the help of a professional, the cleanup process likely involves the same three steps.

1. Remove Excess Water

After a flood, you should focus on removing any excess water as soon as possible. The longer that floodwaters sit, the more time it allows for further contamination and the spread of mold. To remove excess water, you can rent or purchase pumps and wet-vacs. While it is obvious to remove water from your living space, you should also remove excess water from your crawlspace.

2. Remove All Debris

Once you have removed all the water from your home flood, it is time to do some general cleanup and remove any debris, which includes anything that has been in contact with the flood water, especially porous items like fabrics and furniture. Again, it is important to remove debris from accessible locations as well as areas like your crawlspace because it is often areas that are unseen and left untouched that lead to significant issues down the line.

3. Thoroughly Dry/Disinfect the Area

The last step in the cleanup process is to dry and disinfect every area of your home. You can begin the drying process with the use of dehumidifiers, fans, and industrial air movers. While dehumidifiers and fans are easy enough to use inside your home, you’ll want to use the industrial air movers to help dry out the crawlspace. Once everything has had time to thoroughly dry, you should disinfect every area with a strong cleaner like bleach.

A home flood can be devastating, but, while the cleanup process may be intimidating, the steps are straightforward; however, you may want to consider asking for help, if only to ease your mind.

Can FEMA Help Repair Your Flooded Home?

7/22/2018 (Permalink)

A severe storm rolled through San Marcos, TX, causing flooding. Your home suffered significant damage. You contacted your insurance company. Now what? FEMA, the Federal Emergency Management Agency, may be able to provide additional assistance.

Under its Individuals and Households Program, the agency can provide funds to assist with temporary housing costs, storm-related home repairs and other expenses. To receive aid, you must do the following:

• Meet eligibility requirements
• Complete an application
• Allow your home to be inspected

How Do You Apply for Assistance?

First, you need to determine if your county is included in the disaster declaration, a designation issued by the President. Individuals residing outside of specifically defined disaster areas are not eligible for FEMA assistance.

Everyone seeking aid must complete an application, either online, through the agency’s toll-free Helpline or at a Disaster Recovery Center. All applicants must be U.S. citizens, permanent residents or non-citizen nationals.

To prevent fraud, the agency will verify every applicant’s identity. Applicants will also be required to provide proof of ownership or occupancy of the damaged residence.

What’s Next?

After receiving your application, the agency will assign an inspector to conduct an onsite inspection of your home. The inspector will assess and document flood damage to your property to verify needed repairs. This vital information allows the agency to evaluate the assistance you may qualify for.

It is important to understand that any financial assistance received is intended to cover costs not covered by your insurance. Proper documentation of your flood-related insurance claims is part of the application process.

Once the inspection is complete, the agency will finalize your application and send written notice outlining the assistance you are eligible to receive. It will also provide specific instructions explaining how the funds should be utilized.

Victims of storm-related flooding face a daunting recovery process, often requiring extensive cleanup and restoration. Eligible individuals can, however, receive assistance from FEMA to alleviate some of the burden of this process.

Is Your Vehicle Prepared for Winter

2/21/2018 (Permalink)

Winterizing Your Vehicle

It’s a good idea to check your battery, ignition system, thermostat, lights, flashers, exhaust, heater, brakes, defroster, tires, antifreeze, windshield washer fluid, and oil regularly to keep you from becoming stranded and ensure safety. It’s also a good idea to add these items to your vehicle if expecting a winter storm.

  • Blankets or Sleeping bag
  • Flashlight and Extra Batteries
  • First Aid Kit
  • Water
  • Extra Dry Cloths
  • Windshield Scraper
  • Tow Rope
  • Booster Cables

In our next blog we will discuss steps for winterizing your San Marcos / New Braunfels area home to prevent water damage and save energy this winter. In the event you do experience a water damage in your home call us today because the longer your home stays wet the more extensive the damage can become. Call SERVPRO San Marcos/New Braunfels (512)396-8225

Preparing for Winter Storms

2/21/2018 (Permalink)

Don't Let Winter Storms Ruin Your Day

Severe winter weather can occasionally cause havoc in many parts of Central Texas. Unlike our friends to the north we usually experience mild winters with temperatures rarely dipping low enough to cause major problems. This is both a blessing and a curse. On the bright side most of us are able to enjoy moderate temperatures for the majority of winter, the down side of this is when strong winter storms hit we are by no means prepared for them. Aside from our bodies being used to warmer weather most of our homes, vehicles and emergency personnel are also equipped for warmer temperatures. Let’s take a few minutes to talk about preparing for winter weather, and what do to in the event of a strong winter storm.

Items You May Need

  • Extra Batteries- Be sure to have backup batteries for all essential devices.
  • A Reliable Telephone- Preferably one that can still function if the power goes out. Cordless phones will not work if power goes out, cell phones may or may not work, and the best bet is an old style phone which has the cord connecting the handset to the phone base. In the event you lose power the phone lines may still be intact and these style phones will continue to work.
  • Battery-powered NOAA and/or AM/FM Radio. In the event of power failure these battery powered radios may be your only way to access information on the weather and emergency broadcasts.
  • Water- Be sure to have enough water to last at least 3 days. Recommended amounts are 1 gallon per person per day. In emergency situations don’t forget your water heater will typically remain full of water, this water can be used in survival situations.
  • Food- Be sure to have enough food on hand. The best are high energy nonperishable foods that don’t need to be cooked or refrigerated such as nuts, dried fruits, cereal, and granola.
  • Money- Remember in a severe storm you may lose power, be sure to have some extra cash stored because without power you cannot use your card at the store or ATM, also stores may not accept checks as they regularly require electronic processing through the stores point of sale system.
  • Medication, First-Aid and Baby Supplies- Being it could be days before you can drive be sure you have the needed medical supplies.
  • Emergency Heat- Unlike in the north, many Texans do not use a fueled furnace so if you lose power, you lose your main source of heat. Keep a stock of dried wood if you have a fire place or wood stove. Kerosene heaters are also a good alternative. Just be sure you know how to safely operate your emergency heaters.
  • Emergency Gas Powered Generators- Another option is using a gas powered generator to run your necessary appliances in the event of power outage during a winter storm. Just be sure to keep up with the maintenance and have plenty of fuel so when the time comes you need to use it, the generator functions properly. Also know the load it is capable of handling. Some may only be able to run your heater and fridge while some are capable of powering an entire home. 

Call SERVPRO San Marcos/New Braunfels (512)396-8225

3 Surprising Facts About Mold

1/17/2018 (Permalink)

After a major flood, your San Marcos, TX home may suffer damage that is obvious to the naked eye. Water stains, furniture damage and other issues will probably catch your attention right away. However, one serious problem could be developing out of sight behind walls and under cabinets. Mold growth can take hold in your home quickly after a flood. You may be surprised about its habits and effects and the considerable damage these can cause.

1. Mold Can Grow Quickly

Once flood waters recede from the interior of your home, mold can start to grow in moisture-rich areas as quickly as 24 hours. If the growth goes unnoticed, the spores can spread even further. A professional cleanup and restoration company can perform mold remediation after a flood to discover and eliminate growths before they can take hold.

2. There Are Different Types of Mold

Mold growth can occur almost anywhere in the home after a flood, but not all mold species are the same. Cladosporium, for example, is a type of black mold that is often found in warm places with a high humidity, while acremonium is a white mold that has a powdery appearance. It is important to remember that any kind of mold can grow after standing water is removed from a home, so you may want to have your residence tested soon after.

3. Mold Spores Can Travel Easily

Once mold starts to grow, the spores can travel through your home’s air conditioning and heating system, where they find new places to grow. Unlike bacteria, mold spores are complex and can organize colonies quickly when the environment is right. Mold remediation from an expert home restoration company can help you stamp out spores no matter where they try to take hold.

Mold growth can be a common problem after a flood. If you find yourself facing this issue in your San Marcos, TX home, calling in a mold remediation specialist can eliminate these sneaky spores before they make themselves at home. Visit for more information on storm damage.

Drive Safely During Heavy Rains

1/10/2018 (Permalink)

Cars stranded on I-35 during a heavy rainstorm.

Rain is Coming.

With heavy rain in the forecast for New Braunfels, San Marcos and the surrounding areas we here at SERVPRO San Marcos/New Braunfels want to help keep you safe. Heavy rain can have more effect on your ability to drive safely than you realize. You will typically experience reduced traction, less visibility, and difficulty handling your vehicle at normal or high speeds. On top of that in Central Texas, we all know how fast heavy rain can cause flood conditions. In flood conditions, extra caution is required as it only takes 12 inches of fast moving water to wash some smaller vehicles off the road and studies show about half of the flood drownings are due to people driving their cars into high-water. 

A Few Pointers to Help Drive Safe in Inclimate Weather:

  1. Turn your lights on, this can help you see and will greatly help others see you.
  2. Slow down. Not only does it take longer to stop, the faster you are moving the greater your risk of hydroplaning. 
  3. leave more space between yourself and cars in front of you. In wet conditions, your vehicle may require 2-3 times as far to stop. 
  4. Be sure your car is maintained. Improperly inflated tires not only reduce traction it causes abnormal wear which can lead to a blowout. In bad weather, a blowout can be a real nightmare. 
  5. Check your wipers before leaving the house. Make sure they function properly and are in good condition to effectively remove water from your windshield.

Along with the hazards of driving in bad weather comes the threat to your home and property. If you experience storm or flood damage call us today at (512)396-8225 we have certified experts that can arrive immediately to help prevent more damage and start the restoration process right away. 

What Is Black Water?

12/1/2017 (Permalink)

What Is Black Water?

Flooding can be devastating for your San Marcos, TX business. Water from a flood is considered black water, as it can be contaminated with several harmful substances. Adequate preparation and timely response measures can help protect your personnel from harm and restore your company to normal operations as soon as possible following a flood.

Flood Water Isn’t Harmless

Black water generally refers to wastewater from toilets that is contaminated with pathogens. However, during a storm or natural disaster, flood water is also likely to contain these harmful substances, so it is classified in the same way. Because of this contamination, damage to your building can extend beyond just the visual effects on floors and walls. There can be lingering threats:


Immediate Cleanup Is Essential

Because of the risks contaminated water brings to your building, the best thing you can do is call for emergency sewage cleanup immediately. Trying to deal with water damage yourself is risky. You may not be able to tell if you are dealing with clean, black, or gray water, and you may not have the tools to remove all the water promptly. Storm restoration technicians have the proper training and equipment to handle sewage cleanup and water removal safely.

Restoration Is Complex

Once the waters have receded, it may seem like things can go back to normal as soon as the walls, floors, and furniture are dry. However, damage can extend beyond the surface. There could be damage to the building’s infrastructure. Hiring a restoration company is the best way to ensure your business is ready to resume operations in a timely and safe way. Expert water damage technicians can mitigate threats from black and gray water and make sure your building looks like it did before the flood. Visit for more information on flooding.

Professional Storm Damage Restoration

11/6/2017 (Permalink)

Professional Storm Damage Restoration

A storm is a natural phenomenon that is quite hard to predict and tough to avoid once it hits. It, therefore, means that people living in storm-prone areas have to find ways of protecting themselves in case one arises. What is usually in jeopardy when a storm occurs are tangible material things like businesses, homes, and offices.

Hiring a professional storm damage company is the best solution in such cases. They are usually well prepared for incidents like river flooding, hurricane damage, and wind damage any time or any day as this is their job. Explained in this article are the various types of storms and importance of hiring professional storm damage restoration services.

Examples of Storms

Ice storm – They occur during winter when top temperatures are below freezing. Ice damage makes roads impassable and causes ice damming on rooftops. An ice dam blocks melting snow from draining, causing a roof leak.

Windstorm – Wind damage occurs when powerful winds, which have no or little precipitation, move very fast across the earth’s surface, causing havoc. Such a storm lasts typically for a few minutes, but the wind damage can be quite severe. It can break pipes, resulting in ground water, roof leak. This requires storm restoration services like roof repair.

Thunderstorm – It is usually accompanied by lightning and heavy showers, causing river flooding, roof damage, falling trees, and so on. Flooding caused by this type of storm destroys shelters and makes it hard for people to protect themselves. Flood water can also get into the house and destroy walls. an expert will use a flood pump to get rid of excess water.

Hailstorm – It occurs during a regular thunderstorm. Some of the hail, which precipitates from the clouds can be quite small, but there are times when they are larger than a couple of inches. The large ones can cause hail damage to property and can severely hurt people. Hail damage can cause roof leaks, and in worst cases, the roof damage can be quite severe, thus requiring home restoration. Hail damage causes frozen pipes and roof damages, and this call fall roof repair and storm restoration.

Hurricane – It is also referred to as a tropical cyclone and occurs over tropical and subtropical waters. The storm is usually accompanied by extreme winds, which cause a lot of havoc. Hurricane damage manifests itself in the form of flooding, roof damage, flood water and roof leak, which require storm remediation.

Importance of Hiring Professional Storm Damage Restoration Services

Examples of damages which professional company deals with include; hurricane damage, ice damage, ice damage, ground water, frozen pipes, ice damming, river flooding, wind damage, flood water, and roof leak. All these damage forms require storm restoration services like water restoration, roof repair, ice dam removal, and replacement of frozen pipes. The benefits of storm restoration by a professional company are explained below.

Assess damages – In most cases, storm damage can be witnessed on roofs. Examples of roof damage include roof leak, split seams, dents on gutters and vents, ice dam, and broken or cracked slate. Hailstorms and ice storms result in frozen pipes and ice damming, while hurricanes and thunderstorms result in flooding inside houses and water damage on walls. Before a home restoration begins, all this damage needs to be assessed. Professionals usually do an impressive job here and do not leave anything to chance.

Provide an estimate of storm restoration costs – After doing a thorough job at assessing the extent of the storm damage, a professional company gives its clients the estimated cost of storm remediation. At times, the price may be too high, so some provide a payment plan as well. Their primary goal is to offer home restoration services without their clients feeling like they are losing more resources.

Water restoration services – flood water that results from river flooding, ground water or a thunderstorm must be removed to prevent the growth of mold. Professionals use a flood pump to perform this particular task. A flood pump is used because it removes flooding waters very fast and efficiently, hence excellent equipment for achieving water restoration. so, only hire a company that has a flood pump.

Hail damage restoration – Apart from water restoration, hail damage restoration also involves ice damage restoration as it causes ice damming. A professional company uses efficient equipment to remove the ice dams and fix the damage caused by the storm.

Mitigation services – There are precautions that can be taken to ensure flooding does not occur again. It involves tightening water valves to control ground water and occasional roof repairs in storm-prone areas. Mitigation services can also be viewed as a way of achieving storm remediation.


Home restoration should be done as soon as possible after a storm. Procrastinating only worsens matters like hurricane damage and increases the cost of repair. Most professional restoration companies are ordinarily close to storm-prone areas to be available to their clients as soon as disaster strikes. It is, therefore, crucial for victims to get in touch with the desired company for the commencement of storm remediation. Visit for more information on storm damage.

Tips to Help you With the Storm Damage Restoration Process

9/11/2017 (Permalink)

Tips to Help you With the Storm Damage Restoration Process

Property damage by catastrophic and relentless weather like hurricanes, lightning strikes and thunderstorms, tornadoes, high winds, hail storms, flooding, and freezing conditions can be disastrous on homes and business premises. Making flooding and storm damage repairs or storm remediation can be a tasking endeavor. Even though the authorities give warning when severe weather is on the horizon, it may not be possible to prevent river flooding, ice dam and other flood water related destruction of buildings.

After the river flooding or creation of an ice dam contact your insurance company and let them be aware so they can start using flood pumps for water cleanup. It is critical to take photos of the flood water, or ice dam in the interior and exterior of the damaged property once it is safe to approach the building. It will provide proof for compensation from the insurance company. Get in touch with the federal disaster assistance that will help you know how to go about home restoration after the roof damage to the property affected by river flooding. The federal government facilitates for people to get low-interest loans to help with home restoration after ice dam and flooding damage.

For the home restoration of property destroyed by ice damming, river flooding or ground water, it’s recommended to get in touch with service providers who know how to handle storm remediation. They will help with roof damage to the use of flood pumps to remove water damage or flood water. When the reconstruction experts are contacted in time, they can prevent further ice damming damage from befalling the structures. The flood water and ice damming water removal and water restoration professionals will begin by deploying a ground water and water restoration team that is equipped to help you in whichever ice damming, roof damage or other issue that may have struck your property.

Examination before storm restoration and storm remediation.

The storm restoration company will come to your premises and, together with their trained storm remediation specialists, examine the interior and exterior of the building. The evaluation will help them assess the extent of the wind damage, the extent of roof leak or roof damage and how much damage the ground water may have done, especially frozen pipes. While examining the property, they will proceed to discuss with you its rehabilitation to get your insight on how to the final structure should look. Investigation of the premises will also reveal if the area with a roof leak or ground water damage is stable enough for storm restoration and water restoration using a flood pump to be done.

Storm restoration after hurricane damage

After you strike an agreement with the hurricane damage experts, work on the building officially begins. The roof leak will be among the first things to be constructed, and this is to provide a covering over the structure with a roof leak and prevent further storm damage or hurricane damage to its interior. Any appliance, fixture or furniture not affected by the hurricane damage will be kept aside in a safe environment, away from the wrecked property.

You should provide the hail damage reconstruction company with a list of things that are important to you. The hail damage or ice damage repair professionals will decide on the type of equipment to use depending on the kind of roof repair needed and also the degree of devastation caused by the ice damage or storm. If flooding is what occurred, specially designed dehumidifiers and vacuums will be used to remove the water. Generators may be used to operate the flood pumps, hail damage and ice damage equipment. The dehumidifiers will prevent mold and mildew from growing and worsening the situation after hail damage or ice damage.

Cleaning and roof repair after storm damage

Wind damage and storm damage is difficult to deal with, especially when roof repair is needed, but when you enlist the help of professionals, it becomes easy. In the event of wind damage and frozen pipes, ensure that you are safe through seeking shelter and alerting the authorities. You can always join the roof repair and reconstruction team to know what to do if the frozen pipes calamity strikes again. Also, take heed of warnings given by the federal government and make preparations to deal with the home restoration or water restoration, to lessen the wind damage, and frozen pipes once it hits.
Visit for more information on storm damage.