Recent Commercial Posts

Why Your Business Needs an Emergency Ready Profile in Place

1/7/2021 (Permalink)

SERVPRO logo with a green check mark inside a box underneath image and the words Emergency Ready Profile next to it Develop a SERVPRO Emergency READY Profile for your business to help minimize business interruptions due to unexpected natural or synthetic disasters.

The best way to reduce Business Interruption following a disaster is to plan for it now.

Did you know a recent research shows that 50% of businesses close following a disaster? Of those that do survive, many of them had a preparedness plan in place. SERVPRO of San Marcos/New Braunfels offers a solution for any business owner looking to protect their property and even give their employees some peace of mind.

A representative from our franchise will come out to your property or properties and help you develop a SERVPRO Emergency Ready Profile (ERP) to minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The advantages of having our team set up an ERP for your company are:

No costs are involved in conducting an assessment of your facility or facilities 

A concise profile document that contains only the critical information needed in the event of an emergency – access to a profile you can view on various electronic devices.

A guide to help you get back into your building following a disaster – this helps your business minimize the amount of time it is inactive by having an immediate plan of action in place.

Establishes SERVPRO of San Marcos/New Braunfels as your disaster mitigation and restoration provider – we are recognized as an industry leader and are close by to handle any large or small emergency situation that arises.

Identification of the line of command for authoring work to begin – a vital part of saving precious time and unnecessary damages on your property, have your employees know who to contact to make essential decisions in the workplace. 

Provides facility details such as shut-off valve locations, priority areas, priority contact information – having a quick reference of what to do, how to di it, and who to call provides solutions in advance of an emergency so that it is during an emergency you are ready to take appropriate action.

Call us today to have your business scheduled for an Emergency Ready Profile (ERP) at (830) 625-0578.

When Disaster strikes, know that SERVPRO of San Marcos/New Braunfels is ready to help and available 24 hours a day, 7 days a week, including holidays. 

Emergency Board Services for Comal and Hays County Businesses

1/6/2021 (Permalink)

A clothing store with broken glass from vandalism A local commercial property needed help from SERVPRO of San Marcos/New Braunfels to board up their place of business after experiencing vandalism

Vandalism occurring on your commercial property is something no business owner imagines happening to them. Still, if it does, you want to rely on someone with the expertise and prompt service to manage your unexpected loss.

SERVPRO of San Marcos/New Braunfels wants business proprietors to know we have their property in our best interest and are available to offer emergency board up services to protect what matters most to them.

The weather and predators can come from several sources both inside and outside a structure. That is why we take the time to assess the damages from a mitigation standpoint, meaning restore, not replacement. Preserving your commercial property is our goal.

Our crew will first install emergency board-up materials to prevent any precipitation from entering the building and deterring possible break-ins. The public needs to know the building is being cared for and watched. We will board up damaged doors, windows, and even portions of the building.

Rest assured, our trained technicians will do their part to make it Like it never even happened."

Call us at (830) 625-0578.

We're available 24 hours a day, 7 days a week for all your commercial property's emergency needs.

Commercial Carpet Cleaning Services for the Hays County Area

12/21/2020 (Permalink)

Deciding the best times to have your commercial property carpets professionally cleaned is a debatable topic for most proprietors. Basing this decision on the amount of foot traffic your company sees daily could reason into selecting a time to have your property serviced; however, there are other factors to take into significant consideration.

Eliminate Allergens

Despite the potential to track in water and dirt, your carpets may stay cleaner for a more extended amount of time in the fewer traffic periods since they will not accumulate as many allergens. During the warmer months, pollen, dust, and airborne pollutants enter your home through open windows. If you did not have your carpets cleaned in the fall, all of that contamination makes an unhealthy indoor environment. When you seal everything up for winter months and keep doors and windows closed, everything stays trapped inside, and your carpet holds it all, adding to the polluted air. Professional cleaning of the carpets in your business reduces and eliminates those spring and summer pollutants and makes it easier for your employees to breathe when they are inside.

Faster Carpet Drying 

It is easy to believe that freshly cleaned carpets dry faster in the warmer weather, but that’s not always true. Carpets may dry slightly quicker in the winter due to lower humidity that helps moisture evaporate more quickly. Professional carpet cleaners also have high-powered fans to allow dry your carpets so you can enjoy your clean carpets and revel in the warmth and insulation they bring to colder months.

Keeps Value Longer

Regular professional cleaning extends the life of your carpet. Even if you can’t see the stains, soil, and pollutants on your carpet, there’s a tremendous amount you don’t see that is slowly but surely wearing away at your carpet.

Cleanliness Impresses Your Clients 

You have heard of saying, “Dress to Impress.” Well, the same goes for how your company looks to your current or potential clients. With your lobby being where people enter and exit your business, chances are one of the highest traffic areas in your industry. As a result, the floor and carpet in your lobby gather even more soil and grime than other business areas. To ensure you are generating the best impression possible, make sure you clean high traffic areas more frequently.

Something to also keep in mind is the longer you hold off on carpet maintenance; it could end saving the fibers from being adequately restored to their former appearance.

SERVPRO of San Marcos/New Braunfels offers state-of-the-art equipment that our highly trained professionals handle to get the job done right. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look it is very best.

Hays County area business owners, give us a call today at (830) 625-0578 to set up your professional carpet cleaning services.

National Preparedness Month: Taking Care of Your Employees and Commercial Property

9/24/2020 (Permalink)

National Preparedness Month is a great time to encourage homeowners and communities to prepare for all types of disasters or emergencies. 

Business owners should use this month to look over their current emergency preparedness plan. Changes should reflect the proper protocols that would ensure their employee's safety and protect their company.

Looking at the prior year's damages from storms that hit our area hard makes you realize how quickly a natural disaster can leave a substantial economic burden.

Being an owner of any sized business comes with its share of challenges. Worrying that your customers won't have access to your services should not be one of those dilemmas. 

SERVPRO of San Marcos/New Braunfels is here to help alleviate some of that unnecessary strain. When an emergency arises in your establishment, we'll be there fast with the assistance you need.

We offer:

Our Sales & Marketing Representatives offer a great way to help our surrounding businesses prepare your commercial property if a disaster strikes. One of our highly trained team members will visit your place and assist you in setting up your emergency ready profile on your smartphone or other electronic devices.

Keep your business in a reputable standing by being prepared to get your establishment back onto its feet sooner than later. Give SERVPRO of San Marcos/New Braunfels a call today. We're here for you at (830) 625-0578. 

Preventing Mold in a Restaurant Kitchen

8/28/2020 (Permalink)

Mold growth in your San Marcos restaurant can be bad for business.

Fortunately, a little preventive maintenance can go a long way toward keeping your commercial kitchen clean and mold-free. 

Mold Requirements 
Although mold spores are almost everywhere, there are specific conditions that must be met before the spores can develop into an infestation. Mold needs the following three things in order to grow: 

  • Food
  • Water
  • Warmth 

Kitchens, especially commercial kitchens, have all of these properties. Ovens and other appliances keep the area warm. Dishwashing and cooking steam lead to high humidity, providing mold with a source of moisture. Food is always abundant, whether in storage or in the trash. Because of this, a mold infestation may seem inevitable, but this is not necessarily the case.

Mold Prevention 
Even in kitchens where mold has everything it needs to thrive, it is possible to prevent mold growth. First, ensure adequate ventilation so that moisture is properly removed from the area. Make sure the HVAC system is properly maintained, and invest in a quality kitchen hood to remove excess moisture. Throw away expired food and any food with signs of mold. Take out the trash regularly. Make sure the kitchen is routinely cleaned and that all standing water, whether from leaks or spills, is cleaned up as soon as possible. Address sources of water damage promptly. Although keeping the kitchen clean and dry will go a long way toward preventing mold damage, it may be impossible to keep the area completely mold free. Therefore, it is a good idea to routinely check for signs of mold. Examine food products and areas that are especially prone to excess moisture. If caught early, the fungus can be removed before major damage occurs.

Unfortunately, even the most conscientious restaurant owner can suffer mold growth. Fortunately, an experienced restoration company can help you remediate the damage quickly and safely.

Getting an Accurate Estimate of Fire Damage

4/20/2020 (Permalink)

Warehouse Fire Inside Commercial fire in Wimberley, TX

Getting an Accurate Estimate of Fire Damage

A commercial fire in Wimberley, TX, leaves a company looking for help and answers. The last thing you need at this time is to deal with dubious business practices. An inaccurate estimation of expenses for damages from a commercial fire creates more confusion than clarity. An estimate could be unsatisfactory for the following reasons:

  • It purposefully provides a low-ball estimate
  • It doesn't itemize costs
  • It only offers generic details
  • It doesn't come with a guarantee

In times of trouble, clarity is important and you deserve a clear idea of what expenses you will incur. A reputable fire remediation company will provide you with specific and guaranteed information on services. The itemized list of charges will come quickly, too, allowing you to get started with the cleanup process.

Taking Care of Fire Damage
The fire restoration process is different for each fire, but it follows a similar pattern. A fast response is important from a company that can arrive on the scene fast and gets to work. After a quick yet thorough inspection and assessment, a plan of action is constructed. At this time it is reasonable to expect an accurate estimate of what needs to be done, how much it will cost and how long it will take. This allows you to plan for the future and consult with your insurance company.

Taking Care of the Cleanup
An experienced remediation franchise should be able to handle all aspects of a cleanup, from mitigating damages to coordinating the insurance claims process. With trained technicians and specialized equipment, the team has the expertise to handle water removal, soot, and smoke damage and cleaning and sanitizing of all impacted surfaces. The restoration of damaged property such as drywall and carpeting are all part of the process. Speed and safety are also of paramount concern. In the end, the estimate you received earlier should be a good reflection of the work completed.

Preparing Your Business for a Flood

3/4/2020 (Permalink)

Flash light, sleeping bag, bottled water, first aid, portable radio, matches, medicine, band aids, whistle, blanket. Disaster preparedness supplies

Steps To Minimize Damage After a Flood In Your Business

Flooding at your Sattler, TX, business can cause serious problems. Fortunately, there are steps you can take to minimize the damage.
Floods can occur very quickly, so it is important to have a plan in place and supplies on hand at all times. The following are some items that may come in handy during a flood:

  • sandbags or inflatable dams
  • flashlights
  • portable radio
  • first aid kit
  • non-perishable food
  • bottled water

In addition to the above supplies, it is important to have an emergency plan prepared. Make sure that employees know the location of the emergency supplies and evacuation routes as well as safe, elevated places to shelter if necessary.


Because mold growth can begin within 24 hours of flooding, it is important to dry out the property as soon as possible. However, make sure to take detailed photos or video evidence first. It may take a while for an insurance adjuster to get to your property, and it is important to have evidence to support your insurance claim. After documenting the flood damage, you can use special pumps or vacuums to extract the standing water. Then use fans or dehumidifiers to dry out any remaining moisture. If the outdoor humidity is low enough, you can open windows and doors to increase air flow and speed the drying process. Next, use a disinfectant cleaner to sanitize all affected surfaces. Throw away any items that cannot be fully cleaned and dried. Then you can begin repairing and restoring the damaged items. Some repairs you may be able to do yourself, but delicate objects, such as antiques and electronics, may need to be professionally restored.
Repairing storm damage and cleaning up after flooding may seem daunting. Fortunately, you can hire an experienced restoration service to help you with every step of the process and get your business back to normal quickly and safely.

Can Mold Grow in Air Ducts?

1/9/2020 (Permalink)

Mold growth in air duct Moldy air duct in Canyon City, TX

Can Mold Grow in Air Ducts?

Mold in your building can be a serious situation. Whether you see it or smell it, it's important to remove the mold itself and also its source. Mold spores are everywhere, and they can take root in areas with high humidity and moisture. If you suspect that mold is growing in the air ducts of your Canyon City, TX, property, here are some ways to determine what steps to take, including HVAC cleaning.

Identifying Mold

The easiest ways to identify mold are by sight and smell.

Sight. Look for mold in areas that have water leaks, high humidity levels, and trapped moisture. If you think mold is growing in your HVAC system, check the air ducts, vents, coils, and drip pans.
Smell. In some cases, you may not be able to see the mold, but you will most likely smell it. A pervasive, musty odor that spreads through the building is indicative that mold is present in your HVAC system.

A way to test for moldy air ducts is to turn off your HVAC system, wait 10 to 20 minutes, and turn it back on. If the mildewy smell diminishes when the system is off and then returns when you switch it back on, there is likely mold in your ducts and you need to find HVAC cleaning services.

Treating Mold

Should you find mold in your ducts, contact professionals. Since mold spores are everywhere, floating through the air at all times, it's not realistic to remove all spores. However, mold cleanup and remediation are very realistic and necessary. As dust collects in your ducts, the mold feeds on it and grows. Regularly cleaning vents will help prevent the mold from establishing itself. Experts in mold damage remediation can safely and effectively treat your mold problem.
Finding professionals for your HVAC cleaning needs saves you time and money in the end. The faster you act, the less damage the mold does to your property.

The 5 Best Ways to Protect Your Home During Fire Cleanup

1/9/2020 (Permalink)

Burned kitchen after fire Fire damage in San Marcos, TX

How to Safeguard Your Home During Fire Cleanup

The walls and roof of your home protect you from the elements, but after a fire guts your house, what is left to protect the building itself? Here are a few tips to safeguard your San Marcos, TX, home during fire cleanup.

1. Cover your roof with a tarp. This is the first and most essential step to ensuring your home remains protected while you handle roof repair and other fire cleanup. Fire damage may have left holes in your roof or even caused collapses. A tarp will keep out the elements and prevent any further interior damage. If you aren’t able to place a tarp yourself, try hiring tarp services professionals to do the job for you.

2. Seal off open areas. Whether it’s shattered windows or the remains of doors, you should seal off any openings that may allow in water leakage, drafts, or vandals.

3. Maintain adequate ventilation. Continuously breathing smoke and ash can be harmful to your health, on top of being downright unpleasant. Use fans to keep air circulation going and help blow away some of the fallout.

4. Cordon off unsafe areas. Some portions of your home may still be prone to collapsing structures or may have exposed wiring, broken shards of planks, or other safety hazards. Mark off areas that aren’t safe to enter and ensure family members stay far away.

5. Avoid attempting to use the utilities. After a fire all water and electric service should have been cut off, but some water may remain in tanks and some electrical outlets or other wiring may still hold a charge. This can cause an electrical fire or flooding and create dangerous conditions if you attempt to use them.

The most important tip for home protection during fire cleanup is to stay safe. Always take practicality into account when planning a cleanup, and wear protective gear.

What Are the Requirements for Flood Insurance?

12/24/2019 (Permalink)

Flood insurance form on a table with a book You must go through an insurance agent to buy a policy from the NFIP

What Are the Requirements for Flood Insurance?

If you have a business with its own buildings and some valuable equipment, it can be risky to go without flood insurance. In a number of situations, it's up to you as a business owner if you wish to purchase protection from floods caused by a hurricane, rapidly rising waters or torrential rains. Sometimes, though, you could be required to have flood coverage.

The Basics

Your commercial insurance policy or Business Owners Policy will not cover your company's assets in the case of a flood. The National Flood Insurance Program is the primary source for this insurance, though it can be bought sometimes from private insurers. You must go through an insurance agent to buy a policy from the NFIP. Here are a few more facts about flood coverage for a business:

  • Coverage limits are $500,000 for structures and $500,000 for contents
  • Additional coverage is available for properties above the $500,000 limit
  • A 30-day waiting period is common for the program
  • Some things are typically not covered, such as landscaping, septic systems and fleet vehicles

To find your business's risk of flooding in Kyle, TX, refer to a flood zone map. If you are located in a high-risk area, and you have gone through a federally insured or regulated lender, flood insurance is mandatory.

The Benefits

If your business gets inundated by water, you can expect a lot of damage to the building and the contents. Costs can easily run into thousands of dollars. Without flood insurance, you would have to cover that expense on your own. To help you recover faster from a water disaster, call in a storm remediation team to speed up the process of cleanup. A professional crew will help remove the water from the property and begin repairing or replacing damaged items. A quicker return to normal business operations provides high value to your company.

4 Flood Mitigation Steps for Your Business

9/25/2019 (Permalink)

An external drive connected to a computer. On the top of the picture it says: Back it up It's always important to backup any important data your business my deal with

4 Flood Mitigation Steps for Your Business

Whether you're worried about a potential storm or a pipe burst cleanup, proper mitigation for your Kyle, TX, business can be important for flood preparedness. In order to protect your company there are a few things you can do ahead of time that may help prevent damage.

1. Know Your Potential Risks

Knowing ahead of time what flood risks your business faces may help you make any repairs and storm preparations before the damage actually occurs. This may mean knowing the chances of a supply line leaking, if you're in a heavy storm area, and knowing if the building is built at the bottom of a water shed.

2. Back Up Your Data

It's always important to backup any important data your business my deal with. This may include keeping a copy at an alternate location, or backing up your computers on an outside server.

3. Have a Restoration Plan

It's generally considered wise to have a plan in place in case something such as a pipe burst cleanup becomes necessary. This may include having the number of a water damage restoration service on hand in case repairs need to be made, as well as any other important numbers such as your insurance agent.

4. Make Storm Preparations

If a storm does occur in your area there are few steps you can take to help avoid a large water cleanup afterwards. These may include the installation of storm shutters protect your windows, as well as sandbagging any areas that may be prone to flooding.
Having a mitigation plan in case you have to deal with storm damage or a pipe burst cleanup, can help protect your company against flooding. Its important to know the risk factors for your business, back up any data, make the necessary preparations such as the installation of shutters or sandbagging, and be ready to make repairs in the event something does happen. If you have any questions a professional may be able to help.

What To Do When a Neighboring Building Catches Fire

8/29/2019 (Permalink)

Smoke coming out of an eight-story building Fire in a Dripping Springs, TX building

What Happens When A Fire Breaks Out Next Door?

The property insurance on your commercial building in Dripping Springs, TX, is designed to protect your building in case of a fire. What happens when the fire breaks out next door, though? Your property can still be damaged by the smoke and soot that waft over from the adjacent property. In most cases, your insurance should still cover the smoke damage that occurs in your building. Here are a few tips to make sure you are covered.

Know Your Policy

Understanding your insurance policy is the first step to knowing whether or not you should file a claim. Look for wording that details coverage of potential effects of a fire in the building next to yours:

  • Soot damage
  • Smoke lingering in the air
  • Ash cleanup
  • Scorched exteriors

Even if your building doesn't technically catch on fire, that doesn't mean it can't still be damaged by one that's nearby. Contact your insurance company if damage occurs.

Call for Cleanup

If you notice any smoke damage in your building, document it. Take pictures and video of everything with visible issues. Make a list of everything that needs to be repaired or replaced. Pictures and lists don't always tell the whole story, though, so it's important that you contact fire restoration specialists as soon as possible. They can survey the damage in your building within hours of your call. They can also provide your insurance adjuster an itemized list of damages and the cost of the smoke cleaning services that are necessary. Calling in the experts helps you back up the items you list on your claim with a professional assessment.
No matter how many safety precautions you take, you can't control what happens on someone else's property. Your building can get smoke damage even if the fire is next door. By understanding what your policy covers in such a situation and getting an expert opinion of the restoration that needs to happen, you are more likely to have your claim accepted.

Tips for Handling Flushometer Troubles

6/21/2019 (Permalink)

Flushometer-operated toilets are popular with commercial establishments

Most Common Problems Affecting Flushometer Toilets

Flushometer-operated toilets are popular with commercial establishments and for good reason. These in-line systems can help minimize flushes and water bills. But they are prone to all the ills that can affect any toilet. From leaks and toilet overflow to endless flushing, here’s a sample of the most common problems affecting flushometer toilets. Learn how to get the toilet at your Buda, TX, property back on track.

What is a Flushometer?

Easily recognizable, flushometers are metal water diverters. They use an inline handle to flush toilets or urinals that don’t feature a tank. In addition, flushometers:

  • conserve space
  • can sometimes require less water to flush

There are a handful of problems common to flushometer toilets, however. Fortunately, whether it’s flushing problems or toilet overflow/toilet floods, your issue may be an easy fix.

Keeps Running

If the toilet keeps running, the issue is likely the stop valve. Look for an elbow-shaped device attached to the flushometer. Pry off the cap and use a screwdriver to shut the valve – simply insert the screwdriver into the tip and turn. This should stop a toilet that keeps running.

Does Not Flush

Failing to flush is one of the most common issues. If it happens, the handle assembly is the first place to look, for signs of jamming or damage. Invest in a handle repair kit and replace the old assembly. If this fails to work, opening the water supply valve and make sure the supply is turned fully on. Finally, your last bet is taking off the flushometer’s cover and checking the relief valve. If it appears damaged, replace it.

Flushometers are commercial bathroom lifesavers but only if they work. When they fail, noise, mess and even toilet overflow are all potential problems that can arise. Try the above tips or call a water expert if your problem is beyond the scope of this article.

Preparing Your Business for Flood Damage

5/31/2019 (Permalink)

Flooding Damage in a facility in San Marcos, TX.

Flooding often occurs quickly and unexpectedly in San Marcos, TX. It can devastate everything in its path from single family residences to commercial buildings. Advanced planning can help prepare for this catastrophic event and minimize the effects on your business.

Preparing for Flood Damage

Building Preparation

Preparing the physical premises in advance of flooding can reduce damage and contribute to getting daily operations back to normal faster, once the flood waters recede. Identify whether your building is in a flood zone and take the presence of black water into consideration when creating your plan.

  1. Check your insurance policies to confirm that you have coverage for floods, lost revenue and/or business interruption. Add-ons may be recommended.
  2. Install flood shields around the doors, windows and ventilation shafts.
  3. Have flood-related systems in place for use during the emergency. This can include installing portable pumps flood water removal and adding generators as well as battery-powered emergency lighting for use as alternate power sources.

Business preparation

Preparing the business adequately in the event of an emergency can be as important as taking steps to prepare the building in which it’s located. Data, contacts and employees can be kept safe and modified daily operations may continue even if the building is inaccessible.

  1. Backup data to physical drives or the cloud for off-site accessibility.
  2. Research and designate a location or multiple locations for business-critical operations. This can include employee homes, temporary office space or a local coffee shop.
  3. Prepare and disseminate a company evacuation plan for orderly withdrawal from the premises. Designate a common muster location or process to ensure everyone gets out of the building safely.

Flooding can occur in San Marcos, TX, due to acts of nature or infrastructure failures, such as dams breaking or sewer backups. Water restoration specialists can help you put a plan in place that can help you prepare for flood damage as well as the ensuing cleanup.

Important Guidelines for Checking Your Fire Sprinklers

1/12/2019 (Permalink)

A fire sprinkler system in your San Marcos, TX building is so vital to your safety

Unfortunately, despite your best efforts, you can’t always prevent disasters occurring in your San Marcos, TX, workplace. There are ways you can prepare for the worst and reduce the risk of serious harm and costly damage. One of the best ways to combat a fire in your office is with a fire sprinkler system. If you don’t currently have sprinklers in your building, it’s time to install some. If you do have them, follow these steps to ensure they’re ready for action.

Overviews of Do’s and Don’ts

When you’re dealing with a potential fire in your office building, you don’t want to take any chances. It’s essential that the sprinklers work correctly and that you maintain them over the years. Keep these guidelines in mind:

  • Hire a trusted emergency remediation professional to install this fire suppression system.
  • Conduct a yearly test of the sprinklers to ensure they work properly.
  • Schedule an annual inspection from a certified professional.
  • Don’t do any of these things without the assistance of an expert.

The Installation

The city in which your building is located probably has certain regulations for the fire code. A professional company will know these guidelines and be able to determine how many sprinklers your office needs based on its layout and size. The company can also install the appropriate size of sprinklers, set to expel the right amount of fire suppressant.

The Inspection

Inspecting your fire sprinkler system won’t just satisfy the local fire marshal but can give you peace of mind that these devices will perform effectively if the time comes. Make sure you schedule these inspections as often as required, or even more frequently if you have concerns.

The Test

Just as a fire drill helps you understand what to do in the event of a fire, a sprinkler test demonstrates how this system reacts in an emergency. A restoration crew can provide any fire sprinkler cleanup after the test.

It should be easy to see why a fire sprinkler system is so vital to your safety and well-being. Proper installation, inspection and testing gives you the confidence that you’ll have the protection you need during a fire.

How Long Does Sewer Damage Cleanup Take?

12/31/2018 (Permalink)

Cleaning up sewer damage may take a week or longer, depending on which building materials have been exposed to contaminated water. The following timeline can give building owners and managers a clearer sense of the stages of sewer cleanup.

As Soon As Possible

The minutes and hours immediately after a sewer backup are the most critical for limiting damage. An owner, manager, or cleanup service should take measures to

• Prevent contaminated water from spreading
• Eliminate standing water
• Pre-treat an area with disinfectant

Contact a plumber to fix a flooded toilet or any underlying issue. Next, it is important to remove all standing water. Damage will intensify the longer water stands in a structure.

24 to 48 Hours

Sewer cleanup should take place during the first two days after sewer damage. A building owner may want to hire a damage mitigation service to

• Eliminate water
• Tear out damaged materials
• Clean and disinfect

Drywall or carpet are porous and may not be able to be completely disinfected. These materials should be thrown away and replaced to avoid recontamination or microbial growth.

Several Days

Restoration experts should promote drying in the days after sewer damage occurs. Ventilate an area with air movers and fans or run a dehumidifier to maintain low moisture levels. Mold is less likely to thrive in an area that has been cleaned, disinfected, and dried.

7 to 10 Days

Depending on the materials involved, the sewer damage cleanup and restoration process may take a week or longer. Wood flooring calls for specialized treatments that will add more steps to the process. It is important to allow all surfaces to dry before attempting to repair or rebuild the damaged area.

While a building owner or manager may be able to clean up after a sewer backup, restoration professionals can obtain the best results in the shortest amount of time. Contact a sewer cleanup service in Kyle, TX.

3 Flood Prevention Strategies for Your Business

10/19/2018 (Permalink)

A sump pump will allow the water to be moved out of an area

Floods can cause damage to your business that results in a costly and time-consuming cleanup. However, flood prevention is often not considered until it is too late. There are various steps you can take to keep your business in New Braunfels,TX, from becoming damaged by a flood.

1. Research Your Area

In order to prepare your building, it’s important to view your business in the context of where it is located. Know where water sources, such as rivers or lakes, are located in relation to your building, and also find out if your building is on a floodplain. Knowing where floodwaters may come from and how likely it is for a flood to occur in your area will help you appropriately plan out your flood prevention strategies.

2. Plant Appropriate Foliage

In addition to increasing the curb appeal of your business, trees, shrubs and other plants can help absorb excessive amounts of water around your building. However, it’s important to plant foliage well before a flood occurs so the plants will have time to deeply embed their roots into the soil. Take the time to find out what plants do best in your area and plant a variety of foliage to help reduce the impacts of flooding.

3. Use Sealants, Basins and Other Tools

There are various items that you can install in your business before a flood occurs. Basins can be installed to collect water, while installing a sump pump will allow the water to be moved out of an area. Additionally, you can prepare your building by applying waterproof sealants around your building’s doors and windows. By having these items placed and installed in your building well before a flood, you can mitigate the effects of flooding in your business.

Flood prevention can protect your business from sustaining major water damage. However, even minor damage to your business needs to be repaired after a flood. In the event that your business is damaged by a flood, work with experienced flood cleaning professionals who will quickly and safely restore your business.

What Happens When Pipes Freeze?

9/28/2018 (Permalink)

Broken pipe in Kyle, TX

If you are a Kyle, TX, business owner facing frozen pipes, you may wonder if they can cause water damage. Read on to learn what happens when pipes become frozen and what you can do about the effects.

Freezing and Broken Pipes

When a pipe becomes frozen, the water inside of it expands. The pressure that this puts on the pipe can cause it to burst and lead to a huge water mess that damages your commercial property. Keep in mind that this can happen with either metal or plastic pipes. Additionally, the moisture damage that occurs can lead to a number of different concerns:

  • Mold growth
  • Structural weakness
  • Damage to objects inside of your business

These are just a few of the problems that can arise from wetness that is not quickly addressed. Timely action is very important.

Cleanup Solutions

If one or more pipes burst, you are going to have a dilemma on your hands. As a businessperson, you want to make sure that you protect your commercial investment from the consequences of water damage, but you also want to get things back up and running quickly and efficiently. The best solution in most cases is to put a cleaning plan in place with help from water cleanup specialists. Many technicians are prepared to arrive on the scene fast and get the job done thoroughly in as little time as possible in order to diminish the threat of severe structural issues. They can also assess any destruction that has already occurred and either offer their services or suggest solutions for recovery.

When your pipes freeze and burst, it can be tempting to handle subsequent water damage on your own, especially if you are eager to go back to business as usual or are anxious about handing the responsibility of restoring your property over to strangers. The truth is that trained professionals have experience with the water-based issues that you are facing and will likely have a much better handle on the situation than you do. Giving them the opportunity to preserve your property to the best of their ability can help you get back to running your company.

Are Flood Cuts Necessary?

8/22/2018 (Permalink)

If your commercial building in San Marcos, TX, was affected by flooding after a big storm, you may hear your repair team talk about making a flood cut

If your commercial building in San Marcos, TX, was affected by flooding after a big storm, you may hear your repair team talk about making a flood cut. You know you may have to throw out damaged materials, but is it really necessary for the commercial storm cleanup crew to cut out sections of your drywall? To better answer this question, you need to consider the following:

• What is a flood cut?
• How does it help?
• How is it done?

Answering these questions may help you realize that this cleanup technique isn't as scary as it sounds.

Understanding What It Is

Before you can know if this tear out is necessary, you need to know what it is. A flood cut is the removal of drywall that has gotten wet. Usually the cut is made 12 to 18 inches above the flood line to ensure all damaged materials are taken out.

Looking at the Benefits

Now that you know what it is, how does it help your remediation? Drywall is an extremely porous material, which means it sucks up the water and holds it in. If there's any contamination, your drywall is now also contaminated. Removing the building materials that were touched by the floods removes excess moisture. It also helps your cleanup crew see behind the wall to know if the insulation is damaged or if there are problems with your plumbing.

Considering How It Is Done

When flooding affects your commercial building, a flood cut may be necessary. Chances are your cleanup crew won't go around to every room removing pieces of drywall. Instead, only the bottom portion of the building material will be touched. This cut only happens in rooms that were affected by the flood waters. Your cleanup crew may make a mark on the drywall and use special equipment to cut out the bottom portion.

A flood cut may be a necessary part of the flooding cleanup process. This technique helps remove excess moisture and reduce the chances of mold growth. For more information, visit

Which Upgrades Lower Water Consumption the Most?

6/18/2018 (Permalink)

Shop flooded after water loss

Lowering water consumption can be a major step toward making any commercial property more efficient. Property owners considering upgrades to reduce water consumption should keep track of interior and exterior water usage at each property. Most water issues can be resolved by a water upgrade and regular monitoring.

The exterior of a commercial property can soak up the most water, particularly if the property owner maintains grass or planters. Drip irrigation has an efficiency rating of 98%, whereas spray irrigation only achieves a 65% rating. If you rely on any irrigation technology at your property, you should:

• Choose efficient drip irrigation designs
• Adjust the settings of the irrigation system on a seasonal basis
• Try watering less and adjust the schedule to support healthy plants or landscaping
• Use rain or weather sensors to monitor moisture levels in soil

If your commercial property does not have an irrigation system or you have already optimized this system to limit water consumption, there are many interior water issues that you can tackle to lower usage. Start with the bathrooms and any kitchen areas in a commercial property.

• Install aerators and flush valves
• Invest in touch-free faucets to save water over time
• Choose one-pint or water free urinals
• Install efficient appliances such as dishwashers

Sinks, showers, and toilets are often some of the most wasteful components in a commercial property. If your property also has an irrigation system, you may want to track water usage with separate meters. This can also help you reduce your overall water bill, as irrigation systems that are not metered separately may also carry sewer charges.

Any water upgrade listed above can amount in a reduction in water bills, solutions to water issues, and increased efficiency. If a commercial property in San Marcos, TX suffers a leak or water damage from any source, the owner should contact a commercial restoration service.

For more information, please visit us at

A Business Owner’s Guide to Commercial Flood Insurance

6/13/2018 (Permalink)

Flooding caused by severe storms or other natural disasters can be devastating for businesses small and large. With an uptick in severe and unseasonal weather across the United States, it is important that business owners in flood-prone areas such as San Marcos, TX, understand that standard commercial insurance plans do not cover weather-related flood damage. Business owners in flood-prone areas should consider purchasing flood insurance if they believe that their company may be at risk. The following factors should be considered when deciding the correct course of action for you and your business:

Location and Weather.

Coastal regions aren’t the only places that are susceptible to flooding. Areas that receive heavy amounts of snow followed by warm springs as well as locations that receive year-round rains are also prone to floods.

High Risk vs. Low Risk.

Even if your business is not located in a high-risk area, you still may want to consider purchasing flood insurance. According to FEMA, roughly 20 percent of claims come from businesses located outside of high-risk areas.


FEMA calculates that just 1 inch of flooding can cause roughly $27,000 in damage, which can set you back significantly. Having an insurance plan in place that covers the full restoration of your property immediately following a flood will allow you to focus on getting your business back to where it was prior to the storm.


Insurance companies typically take about 30 days to process new policies. Don't wait for a storm to brew before purchasing your insurance plan. Assess the risks early on and purchase a plan before it’s too late.

Even if not required to purchase flood insurance, responsible business owners should always weigh their risks and consider all their options when it comes to fully protecting their livelihood. Remember, it only takes one flood to hurt a business, so talk to your insurance provider today to see what plan is best for you.

For more information, please visit us at

3 Steps To Take Following a Commercial Fire

5/19/2018 (Permalink)

3 Steps To Take Following a Commercial Fire

If your commercial property has recently experienced a fire, you may be at a loss about what to do next. Fires disrupt business and can be very costly. It is a good idea to take steps toward fire restoration as soon as possible to limit the amount of money you lose and the extent of the damage to the property. Here are three steps that you can take to start handling the situation as soon as the fire has been extinguished.

1. Contact your insurer. Contact your insurer and discuss the extent of the damage as well as whether commercial damage remediation services are covered by your policy. You will need to document the full extent of damage to your property, including contents, in order to file a claim.

2. Contact a restoration service. If your fire insurance covers part or all of the cost of restoration, you should work with a company that accepts your insurance. Some fire restoration companies specialize in certain services such as smoke cleaning while others provide a full array of fire, smoke, and water cleanup services.

3. Schedule an assessment. Once you determine what your insurance will cover and what the restoration company you have chosen will do, you should schedule an assessment as soon as possible. Damage from fire and smoke will worsen over time. You can limit the extent of this damage by not touching or walking through the affected area and by boarding up holes in the structure. You can board up or fence off the damage yourself or rely on the restoration company.

A fire in a commercial property is a challenge, but full fire restoration is possible. Contact a certified commercial damage restoration company in San Marcos, TX covered by your insurance that provides all of the services you need, from drying out the property to soot and smoke cleaning.

For more information, please visit us at

Steps to Take After Water Damages Your Home or Business

1/17/2018 (Permalink)

Water damage cleanup is a big task, but it doesn’t have to be a task you take on yourself. In fact, it’s much better if it isn’t, because most insurance policies cover damage from broken pipes and other sources of non-floodwater damage. That means the professional cleanup you need is likely to be accessible, since covered costs are taken care of beyond the amount of your deductible. Of course, it’s important to understand in advance what your insurance does and does not cover specifically, so you can make better choices about risk management all around. When you do discover that water cleanup is necessary in New Braunfels, TX here are the steps you should take.

In the First 10 Minutes

Immediately after finding the problem, take these steps:

1. Turn off the water main if it is accessible safely.
2. Remove everyone from the affected area.
3. Contact your insurance company and/or a professional restoration service.

If you are unsure which service to use or what your insurance covers, call your agent first. If you have a plan of action and you understand both your coverage and your insurance company’s method of handling cost sharing, then call for help with the water damage first.

In the First Hour

1. Provide workers with access to the area and a clear description of the problem when they arrive.
2. Make arrangements for access to important amenities for your employees, such as restrooms and clean water during the repair.

Broken Pipes in Winter

Winter water damage can cause significant complications, and burst pipes are far more likely during freezing temperatures, because the formation of ice inside the pipe often leads to the problem. That’s why it’s important to have an emergency preparedness plan that includes all emergencies in all seasons, so you know how to respond to water damage in New Braunfels, TX whenever it happens. Visit for more information on commercial water damage.

What do I do if I get water in my business?

1/10/2018 (Permalink)

If you get water in your place of business it is important to get the situation under control as soon as possible. This way you can get your doors back open as soon as possible. Here are some steps of what to do if this happens to you. 

1. Contact SERVPRO of San Marcos/New Braunfels immediately to begin the mitigation process. They will send a trained crew onsite to begin extracting the water. 

2. After all of the water has been removed, SERVPRO of San Marcos/New Braunfels will being to place green drying equipment throughout your facility. 

3. They will monitor the equipment and drying process until it is complete. After they will remove all of the equipment and have your business ready for any necessary repairs. 

What to Know about Commercial Fire Damage Restoration

11/6/2017 (Permalink)

What to Know about Commercial Fire Damage Restoration

As a property owner, it is often a challenge dealing with commercial fire damage in the event of an electrical fire. After a fire is extinguished, the damage left behind is a primary cause of concern. No matter the severity of the electrical fire, it can leave behind soot damage, smoke damage, or leaking plumbing. In this way, fire damage can cause significant losses to your property. In addition to that, you can experience losses involving both loss of revenue and expensive repair costs. For this reason, you need professional fire restoration services.

It is the reason why it is imperative that you contact a commercial fire damage restoration company. In case a fire affects your property, never attempt to restore your property by yourself. Whether you own an office, building or factory, the expedient restoration of your property is of paramount importance. Property owners typically suffer damage caused by a fire. For instance, injury can arise from soot damage, smoke smell, and ashes left behind by a fire.

The accumulation of soot can stain your property's walls, furnishings, ceilings, electronic equipment, and flooring. Stains caused by soot damage require the repainting of the entire property. The smoke smell left behind by an extinguished fire can permeate your building's air conditioner, air ducts, walls, and subfloors. Besides, smoke smell poses a health hazard to a property's occupants. In addition to that, a fire in the home or a fire in business can generate the toxic gas carbon monoxide during combustion. When this gas is concentrated in high volumes, it tends to be dangerous.

It is crucial than that a property is adequately ventilated to get rid of this hazard as well as guarantee a safe working environment. Another important aspect of fire damage control is damage caused by standing water from a fire sprinkler system, a fire truck, a fire hose, or fire suppression system. If not addressed adequately, it can seep into materials or furnishings salvaged in the rescue effort. However, by employing the services of a professional restoration company you can mitigate against water damage, fire damage and smoke damage. A commercial fire restoration company employs skilled technicians and state of the art equipment clean a home or business back to preloss conditions.

A restoration company assures you of immediate action as well as industry tested fire restoration procedures. In this respect, the company assesses the structural integrity of your building. After that, it creates an inventory of salvageable and non-salvageable materials. It is at this stage that you make a decision permitting the company to conduct restorative activities. By doing so, you can resolve any hiccups along the way and reduce any business downtime.

Fire is a significant threat to businesses, schools, and businesses as it can cause significant damage to your property. No matter whether a building is restorable after a fire is put out, it is just a beginning of property restoration. You may have to board up your property's windows, doors, or roof immediately as protection against looters or further damage.

Selecting the Right Commercial Fire Restoration Company

With fire being one of the most significant threats to commercial property, managing the aftermath is highly emotional. The devastation caused by a fire can affect anything from vegetation to commercial property. It is recommended that you proceed with caution when recovering from a fire.

Caveat! Never attempt fire damage restoration on your own. Always contact a professional restoration company. Besides, do not try to clean up fire damage, soot damage, electrical fire, utility room fire, or smoke damage restoration after a fire on your own. If you do so, you risk exposing yourself or others to harm or aggravating the situation. In case of an electrical fire utility room fire inform your insurance professional, and collect evidence of the destruction. After doing so, it is time to contact a restoration company for professional fire restoration services. Visit for more information on commercial fire damage.

How a Fire Restoration Company Will Help You Restore Your Home After a Fire

9/11/2017 (Permalink)

Fire Restoration Company Cleaning

There are many causes of fires, and they can strike without warning. Electrical fires and utility room fires are two common causes of fires. Fire damage occurs after almost any fire and includes soot damage and smoke damage. In addition, water from the fire sprinkler system or the fire suppression system can flood your home. If the firefighters come, your home may get flooded by the fire hose that is attached to the fire truck. Flooding from the fire sprinkler system, fire suppression system, firefighters, fire truck, and the fire hose is one of the most common forms of residential fire damage and commercial fire damage.

Your first step is making an emergency call to a fire restoration company. Most fire restoration companies will come pretty quickly.

They will walk through your building and assess the extent of the fire damage or commercial fire damage. They will look at the extent of the soot damage and smoke damage. They will likely take into account the source of the fire and whether it was caused by an electrical fire or a utility room fire. They will also look for water damage caused by the fire sprinkler system, fire suppression system, or the fire truck and fire hose that the firefighters used to put out the fire. Once they have assessed the extent of the fire damage, they will create a plan of action. This plan is necessary for restoring your home so that it gets back to normal.

The restoration company will let you know when your building is safe to live in again. In addition, they will provide you with tips that will help you prevent future fire damage from occurring. If the cause of the fire was an electrical fire or a utility room fire, they will let you know how to prevent that from happening again.

Visit for more information on fire damage.