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Fire & Water - Cleanup & Restoration

Archived Blog Posts

National Preparedness Month: How to Keep Your Pets Safe in the Event of an Unexpected Emergency

9/23/2020 (Permalink)

Image of a cell phone, clip board, teddy bear, flashlight, & battery all in green with National Preparedness Month in black Images of items that could be packed in an emergency disaster kit to demonstrate that it is National Preparedness Month.

With this month focusing on disaster planning, our crew at SERVPRO of San Marcos/New Braunfels wants your loved ones to remain safe during any weather or natural related crises. For some people, a loved one includes their pets.

Whether it be a flood or fire caused by violent storms, mapping out an emergency plan that is specially designed for your pets will help to make it easier for you or first responders to transfer your domesticated animals promptly safely.

Here are a few tips to help your family's pet have adequate arrangements during a disaster-stricken period:

  • Prepare ahead of time for a family member or friend to temporarily board your pets. Even ask if there's an area within their residence available for you to store the necessities your pet may require during their brief stay with them. 
  • If you're unable to leave your pet with a family member or friend, check which local hotels and motels along your evacuation route will accept pets in an emergency. Space may be limited. Call ahead for reservations if you know you may need to evacuate.
  • Include your pets in evacuation drills for them to become used to entering and traveling in their carriers calmly.

For any reason you are unable to get to your pets safely, there are effective ways to help first responders locate them. Just like you would use a rescue sticker for the children in your home, the same can be applied for pets. This sticker is available online or consider asking your veterinarian if they have them on hand. It is best to write the types and number of pets in your household along with your veterinarian's phone number. Remember, visibility is of high importance to rescue workers. 

Just by doing these extra steps, this increases the chances of a safe and speedy return of your pet to the family. 

Being unexpectedly forced to leave your house unattended due to moderate or severe storm damage can be frustrating. Know that the trained professionals at SERVPRO of San Marcos/New Braunfels are here to respond immediately. We are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition. 

We are available to you 24 hours a day, 7 days a week. Give us a call at, (830) 625-0578.

September is National Preparedness Month

9/10/2020 (Permalink)

A Black and White Picture with a group of people in a circle joining their hands together in the center Hays County Emergency Services flyer showing a group of people in a circle putting their hands together in the center

September is recognized as National Preparedness Month to raise awareness throughout the community on the importance of planning ahead for different types of disasters and emergencies. One of the main objectives is to get families and businesses to participate by creating and testing an evacuation plan with the individuals under the same roof or even making kits containing essential supplies that will last for several days after a disaster unexpectedly hits your area.

As a trusted leader in the Restoration Industry, SERVPRO of San Marcos/New Braunfels responds daily to residential and commercial properties that experienced either natural or humanmade damages. Our website even offers emergency tips on what you can do until help arrives.

Another trusted source of valuable information during National Preparedness Month is Hays County Emergency Services.

Hays County has a month-long initiative called 30 Days 30 Ways to help raise awareness locally by doing daily social media posts on Facebook and Twitter with topics such as Creating Your Family Disaster Plan, Identify and be Familiar with Escape Routes, and Make a Plan to care for Your Pets.

In addition to sharing useful tips on their social media sites, the Hays County Emergency Service is hosting their 3rd Annual Preparedness Fair on Saturday, September 26th, that will take place virtually. Everyone is invited to join in this free online event via Zoom from 9 AM to 3 PM.

The Hays County Preparedness Fair is an opportunity for the Hays County Office of Emergency Services to reach out to our community about disaster preparedness for themselves, their family, and their community. We encourage our community to be trained, equipped, and empowered to help in an emergency before professional help arrives.

The virtual presentation schedule offers presentations given by either certified first responders, trainers, or the organization’s official representatives.

You can even watch videos on Haysinformed.com showcasing local First Responders, Law Enforcement, and Public Service Organizations. Even a few members of our SERVPRO of San Marcos/New Braunfels make an appearance on one of those videos to share some insightful suggestions that your family or business can utilize in the event of an unexpected emergency. 

A silent auction with donated items begins on September 18th and goes through the 26th. These donated items are viewable on https://www.biddingowl.com/VirtualPreparednessFair this is the bidding website. Items will be viewable before the bidding goes live on this website once we are able to get photos of the items. All proceeds will go to Hays County Fire Chief Association and the Blanco River Regional Recovery Team. 

To register for the Hays County 3rd Annual Preparedness Fair, click on the link provided here:


They will also be updating their fair’s website daily, which can be viewed online at http://haysinformed.com/virtual-preparedness-fair/ 

You can still donate items for the silent auction by emailing Kasin Riley, the Emergency Preparedness Specialist for this event: kasin.riley@co.hays.tx.us

4 Ways Hail Can Damage Your Commercial Roof

9/8/2020 (Permalink)

Common Issues On Your Roof After A Hail Storm

Whether your commercial building in Canyon City, TX, uses metal roofing, Ethylene Propylene Diene Monomer roofing, built-up roofing, or another type of popular roofing material, significant roof damage can happen in a hail storm. For this reason, it is very important for business owners to have their commercial roof inspected after being hit by hailstones and to look for the following common issues:

1. Dents and Bruising

Hail damage can manifest itself in several ways and may be either cosmetic or functional. It is very common for metal roofs to be dented when hit by hail. Dark spots on asphalt shingles indicate that roofing granules are missing.

2. Cracks and Punctures

Depending on the durability of the roofing materials used, it is possible for hail to puncture your roof and create cracks and holes on the surface. It is important to quickly patch any holes or replace damaged roofs as this leaves them vulnerable to even more problems occurring.

3. Water Damage

Since hail can cause serious roof damage and lead to punctures, you will need to look for any signs of storm damage to your roof and call a water damage restoration company if necessary. If possible, identify any leaks and fix the issue before extensive water damage or mold growth can occur.

4. Damaged Outdoor Items

Not only can hail damage affect the actual material of your roof, but it can also impact other outdoor items such as the air conditioner, roof vents, chimneys, or skylights. If you have any of these items mounted or installed on your roof, make sure to inspect them for dents or chips.
Many commercial roofs are not designed to stand up to the roof damage that hail can cause, especially if your business is located in an area that does not frequently experience hail. If a hail storm does hit your building, make sure to look for these four types of damage that can occur.

Preventing Mold in a Restaurant Kitchen

8/28/2020 (Permalink)

Mold growth in your San Marcos restaurant can be bad for business.

Fortunately, a little preventive maintenance can go a long way toward keeping your commercial kitchen clean and mold-free. 

Mold Requirements 
Although mold spores are almost everywhere, there are specific conditions that must be met before the spores can develop into an infestation. Mold needs the following three things in order to grow: 

  • Food
  • Water
  • Warmth 

Kitchens, especially commercial kitchens, have all of these properties. Ovens and other appliances keep the area warm. Dishwashing and cooking steam lead to high humidity, providing mold with a source of moisture. Food is always abundant, whether in storage or in the trash. Because of this, a mold infestation may seem inevitable, but this is not necessarily the case.

Mold Prevention 
Even in kitchens where mold has everything it needs to thrive, it is possible to prevent mold growth. First, ensure adequate ventilation so that moisture is properly removed from the area. Make sure the HVAC system is properly maintained, and invest in a quality kitchen hood to remove excess moisture. Throw away expired food and any food with signs of mold. Take out the trash regularly. Make sure the kitchen is routinely cleaned and that all standing water, whether from leaks or spills, is cleaned up as soon as possible. Address sources of water damage promptly. Although keeping the kitchen clean and dry will go a long way toward preventing mold damage, it may be impossible to keep the area completely mold free. Therefore, it is a good idea to routinely check for signs of mold. Examine food products and areas that are especially prone to excess moisture. If caught early, the fungus can be removed before major damage occurs.

Unfortunately, even the most conscientious restaurant owner can suffer mold growth. Fortunately, an experienced restoration company can help you remediate the damage quickly and safely.

5 Essential Fire Sprinkler Maintenance Tips

8/28/2020 (Permalink)

Fire sprinkler on ceiling Doing a regular fire sprinkler inspection can prevent costly water damage in the future.

Properly functioning fire sprinklers are essential for protecting your building in New Braunfels, against lethal fires.

As such, regular sprinkler maintenance can help ensure that the sprinklers in your building can do their job and protect your property. 

5 essential tips for keeping your sprinklers functioning as they should

1. Keep sprinkler heads clean
Odds are, your sprinklers don't really see a lot of action. Because of this, a coating of dirt, dust or some other type of grime can form over the sprinkler head that can impede water flow. Building owners should take the time to regularly clean their sprinkler heads, especially if the sprinklers are located in an area where a lot of grease tends to accumulate.

2. Keep non-electric control valves open
A closed sprinkler valve is not going to be distributing any water. Make sure to check the non-electric control valves on a weekly basis to ensure that they stay open.

3. Keep an eye on water pressure
Low water pressure means that your fire sprinklers aren't going to be able to evenly distribute water throughout the entire room. It's a good idea to request that fire professionals check this water pressure quarterly.

4. Keep high objects away from sprinklers
Objects near the sprinkler valves can block water flow, essentially preventing the spray from reaching the entire room. Keep the pathways clear and let the sprinkler system do its job.

5. Keep performing regular sprinkler inspections
Regular inspections are vital for sprinkler maintenance. Building owners should have fire service professionals perform full inspections at least once every year. It's better to be safe than sorry.

Fire sprinkler maintenance is a very important task for building owners. While you have to hope you never need to use the sprinklers, you definitely want to make sure they work properly, just in case. Building owners should stay on top of the tasks listed above, but only a fire service professional is able to perform a full inspection.

What To Know About Storm Damage and Taxes

8/28/2020 (Permalink)

Storm clouds lighting and SERVPRO SERVPRO is here to help you with Storm Damage!

Did you know that in some circumstances storm damage to your Dripping Springs, business may be deductible on your taxes?

If you meet the requirements filing a claim with your insurance may not only help you hire a local damage restoration service to help with repairs, but also may qualify you for a tax break. Here’s what you may need to know

1. What Qualifies
Filing a claim for a tax deduction on damages caused to your business by a storm may qualify you if the damages comes from a force of nature. These forces include earthquakes, tornadoes, hurricanes, and blizzards. The claim must be filed with the insurance company first before you can qualify.

2. What Does Not Qualify
A storm damage loss deduction will not include damages incurred by loss or deterioration which occurs over a length of time. In many cases your business may also not be eligible to get a deduction for any damaged which you have already be reimbursed for. It’s highly recommended that you talk to a professional prior to claiming a deduction to ensure the damages do not fall into one of these categories.

3. Conditions May Apply
Certain conditions may apply before storm caused damage to your business can be considered to be tax deductible. In most cases you must first have filed a claim with your insurance company. Other conditions may depend on which tax credit or break you are applying for. Some are only for non-reimbursable damages, while others are for damages sustained during specific storms. It’s best to talk to a professional about which deductions your business is eligible for.

If you need help claiming a credit for storm damage on your taxes a professional can help you know what qualifies, and how to correctly fill out that information. Remember, to use this option you will have need to have filed a claim with your insurance company first.

Mold Prevention and Cleanup

7/28/2020 (Permalink)

Black mold on carpet Mold growth in Dripping Springs, TX

Black mold and other varieties of fungi can cause serious problems for your Dripping Springs, TX, home. However, knowing a little about mold can help you protect your property.

Mold Prevention

Mold spores are invisible and can be found almost everywhere. However, three factors must coexist for the spores to thrive:

  • Food source
  • Water source
  • Warmth

Most indoor areas are warm enough to support mold growth, and the majority of homes have adequate sources of food for mold. Therefore, the easiest factor to control is the mold's water source. Keep the humidity in your home below 50%. You may need to run a dehumidifier in particularly damp areas such as bathrooms and basements. If you detect a moisture problem, address it immediately. Fix leaks and dry up spills as soon as possible. Additionally, check your home regularly for signs of mold. Such indications include visible mold, a musty odor, and discolored or deformed paint or wallpaper.

Mold Cleanup
If you are dealing with a toxic variety such as black mold or a large infestation, it is necessary to enlist professional help. For a small amount of mold growth on non-porous surfaces, you may be able to clean it using a commercial product, vinegar or a mixture of water and bleach. Wear protective gear, including gloves and a mask, and vent the space in which you are working. After the surface has been cleaned, be sure to fully dry the area. Most importantly, address the underlying moisture problem to avoid regrowth.
Don't use this method on porous materials since these items often have to be completely replaced. Always seek expert help and never attempt mold cleanup on building materials or home items on your own.
If you have extensive mold damage, whether black mold or another variety, a certified restoration company can help get your home back to normal quickly and safely. They have the skills, knowledge, and equipment to thoroughly remediate the problem.

How To Remove Smoke Odor After a Fire

7/7/2020 (Permalink)

Ozone generator Ozone generators work best in low-humidity environments

Smoke Cleaning Services

Smoke damage can affect your business long after a fire has been extinguished. A Sattler, TX, fire restoration company can provide smoke cleaning services to remove stains and odors from the following:

  • Air
  • Carpets
  • Upholstery
  • Art

Several methods can accomplish this.

Air Scrubbers
These air filtration systems can remove smoke odor from the air by passing it through a high-tech filter that removes contaminated particles. Purified air returns to the original environment without traces of the odor-causing contaminants.

Ozone Generators
Ozone is oxygen that has three oxygen atoms instead of two. The third atom attaches itself to malodorous particles and neutralizes them. The other two atoms remain in the air as pure oxygen. Ozone generators work best in low-humidity environments where there is less hydrogen to hinder the attachment of the third oxygen atom. They also work quickly, allowing employees to re-enter a business within hours. Ozone treatment is an effective smoke cleaning option because it can effectively penetrate porous surfaces that are difficult to reach.

Hydroxyl Generators
After a fire, a hydroxyl generator can remove smoke odor in high humidity environments flooded by water used to extinguish the flames. One oxygen atom and one hydrogen atom change the molecular structure of the contaminants that produce odor. Hydroxyl generators can purify a wide range of objects, including artwork. They are slower than ozone generators to remove smoke odors. Still, they do not require room evacuation, making them an excellent choice for businesses that don't require relocation after a fire.

Thermal Foggers
After a fire, smoke cleaning objects like rugs and upholstery can be challenging. Thermal fogging is a reliable method of hazardous particle and odor removal. A deodorizer is heated to create a fog that can penetrate the most difficult-to-reach parts of a room and its contents.
A fire restoration company can recommend the appropriate method of smoke odor removal for your Sattler, TX, business.

Teaching Kids To Escape a House Fire

6/27/2020 (Permalink)

Teaching Kids To Escape a House Fire

If your home in New Braunfels, TX, catches fire, your kids' safety is probably your number one priority. You can't expect them to instinctively know what to do, though. Here are a few important tips to teach them just in case a fire ever engulfs your home.

1. Get Low

Smoke and heat rise, so the lower your kids can get to the floor when they're trying to escape a home fire, the better. Practice the fire crawl and bed roll with them so they know exactly what to do. In the fire crawl, they should keep their heads down and crawl to safety on their hands and knees. If it's too hot to crawl that way, they should slide like a snake along the floor to the nearest exit.

2. Follow Plan

Have a conversation about the quickest route out of every room. To ensure kids' safety, teach them how to check doors for signs of fire damage on the other side. If they open the door slowly and see that the path is clear, they can proceed as planned.

3. Have Backup

A successful fire escape may require a backup plan if the planned route is blocked. Teach children how to open their windows and make their way safely outside if they need to. Reassure them that broken windows are okay in the event of a fire, because their lives are more important than avoiding fire damage cleanup.

4. Get Out

Impress upon kids that their main goal is to get out of the burning house and meet at the agreed upon safe point. Let them know that they will likely see firefighters entering the house to put out the fire and rescue anyone who can't get out on their own.

Before fire cleanup can begin, you must first ensure that everyone has gotten out alive. Teaching your children how to respond during a home fire helps ensure kids' safety.

How Allowing a Team to Pretest Property Reduces the Claims Expense

6/11/2020 (Permalink)

Servpro technicians downloading equipment from vans SERVPRO offers 24-hour aid

How Allowing a Team to Pretest Property Reduces the Claims Expense

Where do you begin when so much is lost? How can you recover from a disaster that ruins the place you've built up from the ground? When fire, water or mold harm your company in Kyle, TX, business owners desire direction and swift, competent assistance; therefore, it's important to turn to those that understand the complexity of the situation. Remediation teams like SERVPRO can investigate your property through pretesting measures, crafting a plan that can begin prompt, effectual cleaning and restoration.

1. They Review the Damages Quickly
Effective and prompt response to an insurance claim is vital as it can reduce those costs as well as the type of repairs. Water restoration companies such as SERVPRO offer 24-hour aid. The team arrives on the premises, surveys the destruction, and begins to determine the type and level of repair. This immediate response means the experts can begin drying walls and carpets, fix the origin of the problem, and block off the area. Their swift actions often deter the growth of mold, dry rot, and structural contamination.

2. They Emphasize Salvaging Valuables When Possible
Often, people may begin tossing objects to the curb, thinking that everything waterlogged must go. Pretesting, though, allows for an understanding of the type of water that infiltrated the building. With this knowledge, the technicians can discuss content cleaning services, saving these belongings, and avoiding replacement costs. In addition, high tech equipment such as vacuum freeze-drying and gamma irradiation has the ability to sanitize and preserve documents, photographs, and x-rays objects frequently perceived as lost causes.

3. They Focus on Minimizing Lasting Issues
Get it right the first time. An insurance agent wants to avoid residual aftereffects that could escalate the recovery bill. By completing an initial assessment, the specialists specify what has been harmed and what should be mended to avoid it in the future.
It's tempting to jump into reconstruction, yet, in doing so, people can miss significant elements or misunderstand possible recovery efforts. Pretesting, then, becomes a valuable guide in how to work efficiently and responsibly.

How to Protect Your Electronics From Water Damage

5/27/2020 (Permalink)

Prise multiple Unplug as many of your electronics as possible

Take The Following Steps To Avoid Flooded Electronics

When it comes to your electronics, water damage is probably the last enemy you’ll consider. However, it can come from many sources, anything from faulty fire sprinklers or broken pipes to heavy rainfall. The key is to be proactive. Take these steps to avoid flooded electronics:

1. Save Data
Most importantly, make sure that all your essential data is backed up ahead of time. That way, if you suffer electronic damage, it won’t be a total loss. After all, you can replace equipment, but you can’t replace lost data. An automatic cloud-based data backup program is the best way to go, as you don’t have to remember to back it up and it’s stored off-premises. It’s also good to backup on an external hard drive for added security. Also, remember to back up any photos on your camera and phone data.

2. Unplug Electronics
If there’s flooding in the forecast, make sure that you unplug as many of your electronics as possible. This will not only protect the electronics but also keep an electric current from traveling through standing water. Remember to unplug surge protectors and power strips from the wall.

3. Elevate Electronics
It’s always good to keep all electronics somewhat elevated off the floor, as most flooded electronics will be destroyed. Elevation will also improve air circulation and protect against fire hazards. Be sure to also elevate surge protectors and power strips. You might not realize how much of this stuff is actually on or only a couple of inches from the floor until you walk around the building.

4. Waterproof Electronics
If there’s time to prepare before a flood, put any electronics or electronic equipment (e.g., chargers) in waterproof containers. If you can’t put them in waterproof containers, at least put them in areas that are less likely to flood or have excessive humidity.
If your building experiences a flood that results in flooded electronics or other water damage, you can count on restoration experts. They’ll return your New Braunfels, TX, property to its preloss condition as soon as possible.

Here’s What To Do About Black Mold in Your Air Vents

5/27/2020 (Permalink)

Black spots of mold around air duct Black mold growth in air ducts

Here’s What To Do About Black Mold in Your Air Vents

There’s always a temptation in Kyle, TX, to put in the biggest air conditioner you can afford to ward off the summer heat and keep employees and customers eager to come in. However, when it comes to keeping your business interior pleasant in the summer, bigger isn’t always better. There are excellent reasons you should carefully calculate the correct system size for your needs, including

  • Maintaining electricity efficiency
  • Creating the ideal indoor humidity
  • Preventing negative pressure
  • Avoiding black mold growth

Air Conditioners Aren’t Just About Cooling the Air
There’s nothing like coming into a cool building on a blistering hot day. However, air conditioners do more than reduce temperature; they also remove excess humidity. To do this, they’re designed to activate ideally two to three times per hour.
If they turn on more than that, they aren’t using energy efficiently and will put unnecessary strain on the compressor and other unit components. Even worse, if they are too powerful and turn on less frequently, they won’t pull enough humidity out of the air, leaving it feeling clammy and encouraging black mold growth in the air ducts.
Also, if the system isn’t designed correctly, it can cause an undesirable negative pressure, which draws in outside air from every tiny opening in the building envelope. This further increases energy consumption as well as brings in unwanted humidity.

Mold Loves to Hide
Once black mold is established in an air duct, it’s going to spread spores throughout your business. Unfortunately, there isn’t a way for DIY enthusiasts to thoroughly clean up the mess since mold colonies are likely to grow in hidden areas. If you notice a mildew smell that is especially evident when the air conditioner is running, you need to call a professional mold damage inspector. They use special equipment, including hygrometers and infrared cameras, to locate mold growing behind walls and other hidden areas. Once all the mold is found, they can initiate a full-building cleaning project to eliminate the problem and leave clean ducts to prevent future growth. In some cases, insurance may pay for the mold remediation as well.

Preventing Water Damage in Your House

5/27/2020 (Permalink)

Curious little boy helping his father to plant the tree while working together in the garden Plant trees along the perimeter of your yard

Preventing Water Damage in Your House

Part of being a responsible homeowner is to be on top of emergency preparedness. While you can't prevent all issues from occurring, there are steps you can take to reduce the risks of having water at home. Many of these actions don't require expertise or a lot of time and money. However, the results can bolster your home to ward off any incoming water. You can also save your valuable possessions and materials from damage.

Look at Your Landscaping
Believe it or not, the layout and design of your property can have a lot to do with flooding. To prevent water in a home, make these changes in your yard:

  • Ensure that your property is graded to slope away from the house.
  • Plant trees along the perimeter of your yard.
  • Use mulch and rich soil in flowerbeds.
  • Plant native shrubs and plants in flowerbeds and spots along your home.

Insulate Your Pipes
Living in Startzville, TX, you may face times when the temperatures fall below the freezing mark. This increases the risk of having a broken pipe in your home. This occurs because the water freeze, cracking the pipes and causing them to burst. This can expel excessive amounts of water into your house. To avoid this, insulate your pipes before wintertime arrives.

Get Your Drainage System Under Control
Your rain gutters and downspouts can be major culprits of flooding. If there is debris in your gutters, water won't drain off the roof properly, damaging shingles and the structure. This could lead to flooding in your attic. Also, clogged or poorly hung downspouts could cause water to pool near the foundation, causing water to seep into the lower levels of the house.

Inspect the Plumbing
Pipe cleanup can decrease the likelihood of water damage. Inspect the plumbing system to make sure there are no leaks in the pipes. If you detect issues, repair them immediately.
A professional flood cleanup and restoration company can help get your home back in one piece. However, you can avoid water at home altogether by doing these simple activities.

How To Create a Home Fire Escape Plan

5/27/2020 (Permalink)

Map of a house and escape routes Developing a fire escape plan increases the chances of you and your family getting out of the house safely

Follow The Below Steps To Make And Implement Your Plan

When a home fire occurs, you have precious little time to escape. The blaze can spread throughout your Buda, TX, house in just a few minutes. That is why it is important to know what to do in advance.
Developing a fire escape plan increases the chances of you and your family getting out of the house safely. Yet most people do not take this simple step. One survey found that only a third of American households have created and practiced an escape strategy. Follow the below steps to make and implement your plan.

The Basics

Before you develop a detailed fire preparation strategy, your family needs to know the proper reaction to a beeping smoke alarm. Only about eight percent of respondents in one survey answered that their first thought upon hearing the detector would be to exit the home. You should thus get your loved ones together and tell them to do the following once the smoke alarm sounds:

  • Go low to avoid the smoke
  • Stay out of the home once they leave
  • Call the fire department after escaping

The Detailed Plan

Once your loved ones understand the basics, you can start to create your specific fire escape plan. Draw a floor plan of your home and note two ways out of each room. Next, come up with an outdoor meeting place that is a safe distance away from the house. You should also have everyone memorize the phone number for the fire department and the contact information for your local fire restoration company.
Next, you should test out your strategy. Perform semiannual fire drills so you can work out any kinks in your plan. Try holding the drill at night so you can make sure your children wake up when they hear the smoke alarm.
Every family needs a proper fire escape plan. Practice the strategy regularly so that everyone in your house understands how to get to safety during a blaze.

The Benefits of Professional Flood Cleaning

4/29/2020 (Permalink)

Air movers on the floor of a room. Drying equipment Storm cleanup in San Marcos, TX

Benefits of Relying on Restoration Professionals

Homeowners who attempt to clean up flood damage risk injury and inadequate cleanup measures that end up costing more down the road. Flood damage that is not completely cleaned poses contagion and mold growth hazards. Flood cleanup specialists are trained in industry-standard cleaning requirements to neutralize these risks. Here are several benefits of relying on restoration professionals in San Marcos, TX.

Reduced Personal Safety Risks
Trained damage restoration professionals are prepared for hazards that could accompany a flood clean. Homeowners can avoid all of the following risks:

  • Electrocution
  • Mold exposure
  • Safe equipment operation
  • Slipping and falling

A homeowner attempting to clean up after a flood will have to account for these hazards while undertaking a complete cleanup. Untrained individuals are often unaware of cleaning requirements and unfamiliar with using equipment and disinfectant. As a result, they may work more slowly and less safely while making decisions regarding damaged materials that could result in re-contamination.

Faster Water Extraction
Storm damage cleanup and restoration specialists are skilled at eliminating water from the interior of a residence. This process may require the use of pumps as well as equipment such as a wet vac. Trained professionals have access to all of the tools necessary to eliminate standing water and residual moisture as quickly as possible, which lowers the risk of mold.

More Effective Cleaning and Disinfection
Once water has been extracted, cleanup professionals can ensure that damaged materials are identified and effectively use flood disinfectant. Rather than risking an incomplete cleanup job, these specialists ensure that the affected area is not at risk for becoming recontaminated or continuing to support mold growth.
Damage restoration experts trained in cleaning requirements for flood damage can quickly and thoroughly eliminate contaminated water and debris from a residence in San Marcos, TX. A professional cleaning can eliminate every trace of primary damage and reduce the risk of secondary damage.

Getting an Accurate Estimate of Fire Damage

4/20/2020 (Permalink)

Warehouse Fire Inside Commercial fire in Wimberley, TX

Getting an Accurate Estimate of Fire Damage

A commercial fire in Wimberley, TX, leaves a company looking for help and answers. The last thing you need at this time is to deal with dubious business practices. An inaccurate estimation of expenses for damages from a commercial fire creates more confusion than clarity. An estimate could be unsatisfactory for the following reasons:

  • It purposefully provides a low-ball estimate
  • It doesn't itemize costs
  • It only offers generic details
  • It doesn't come with a guarantee

In times of trouble, clarity is important and you deserve a clear idea of what expenses you will incur. A reputable fire remediation company will provide you with specific and guaranteed information on services. The itemized list of charges will come quickly, too, allowing you to get started with the cleanup process.

Taking Care of Fire Damage
The fire restoration process is different for each fire, but it follows a similar pattern. A fast response is important from a company that can arrive on the scene fast and gets to work. After a quick yet thorough inspection and assessment, a plan of action is constructed. At this time it is reasonable to expect an accurate estimate of what needs to be done, how much it will cost and how long it will take. This allows you to plan for the future and consult with your insurance company.

Taking Care of the Cleanup
An experienced remediation franchise should be able to handle all aspects of a cleanup, from mitigating damages to coordinating the insurance claims process. With trained technicians and specialized equipment, the team has the expertise to handle water removal, soot, and smoke damage and cleaning and sanitizing of all impacted surfaces. The restoration of damaged property such as drywall and carpeting are all part of the process. Speed and safety are also of paramount concern. In the end, the estimate you received earlier should be a good reflection of the work completed.

What To Know About Storm Insurance for Your Business

4/9/2020 (Permalink)

Water on floor on a commercial property Storm damage to commercial property in Canyon City, TX

Things You May Want To Know About Your Coverage

When you have a business in Canyon City, TX, storm insurance can be an important part of keeping your property and employees safe. If a storm does strike your area there’s a chance your building could be damaged. Insurance is there to help you with the costs of repairs and other damages. Here are a few things you may want to know about your coverage.

1. Plan Types Can Vary

It’s important to note that insurance coverage can vary depending on the plan type and your provider. It’s important to talk to your agent about what aspects are important to you when choosing a plan to protect your business. You may decide you want flood coverage as well as hail and wind damage coverage. Many plans cover the latter but may require an addition to the policy in order to include flooding. Knowing what's in the policy is your responsibility as the policyholder.

2. Additional Coverage May Be Needed

If you find your storm insurance plan does not include something you think is important you may want to talk to your agent about purchasing a supplemental plan. These insurance policies work with your existing insurance to provide coverage for any existing gaps in the plan.

3. Your Plan May Cover Restoration Costs

You may be pleasantly surprised to learn that your insurance provided may have preferred local restoration services that they can recommend to help with cleanup and repairs after a storm. Your plan may even cover the costs of hiring these professionals. Companies like this are often licensed and trained to follow recognize guidelines for restoration safety and quality.

When looking over your storm insurance plan it’s important to know that plans may vary depending on your coverage needs and your provider. This is why it’s important to know what’s in your plan before a storm occurs. If you have questions your agent should be able to help, and they may be able to offer supplemental plans if needed. It’s also important to note that your coverage may also cover the cost of hiring a preferred restoration service to restore the property.

Why You Should Work With a Mold Certified Remediation Team?

3/26/2020 (Permalink)

Carpet with mold Carpet affected by mold

Three Reasons To Work With The Experts

Why should you hire certified mold technicians? Homeowners in Dripping Springs, TX, may desire to take care of the problem on their own or by hiring someone who can do the work for less. However, without the right knowledge, equipment or procedures, the growth could continue only making the situation worse down the road. Hiring professionals means residents can feel reassured that the property is handled well, eliminating the hazards and becoming safe again for habitation. Here are three reasons to work with the experts.

1. Insurance Likes It Better

Most likely, you plan to file a claim, seeking assistance from insurance to cover the overall costs of restoration. When this occurs, all parties need to work together, protecting assets and funds. For this reason, your insurer will want to know that money is being used wisely, eliminating concern for future filings. That's why they prefer a mold remediation company that has mold certification.

2. Clients Get Knowledgeable Advice

It's reassuring to know that businesses have experience and standards, not just tackling how they want. Certified mold specialists follow the American National Standard expectations, gaining Institute of Inspection Cleaning and Restoration Certification. These employees have taken classes, passed a test and understand step-by-step how to secure your place.

3. Service Is Trustworthy and Valid

Contact specialists with certified mold remediation. They understand how to evaluate the whole space, searching appropriately for the concern. After performing tests, they can then determine which high-tech equipment is needed, what sanitizing methods are best and how much may need replacement. From beginning to end, they realize the importance of the situation, and they have multiple resources and vast information to guide them.
While tempting to go with someplace that can save you a buck, it could cost you in the end, giving you more grief when spores reappear. Instead, choose a certified mold establishment. Your claim will be easier to file, and you can feel comfortable that the right people are caring for you and your space.

Preparing Your Business for a Flood

3/4/2020 (Permalink)

Flash light, sleeping bag, bottled water, first aid, portable radio, matches, medicine, band aids, whistle, blanket. Disaster preparedness supplies

Steps To Minimize Damage After a Flood In Your Business

Flooding at your Sattler, TX, business can cause serious problems. Fortunately, there are steps you can take to minimize the damage.
Floods can occur very quickly, so it is important to have a plan in place and supplies on hand at all times. The following are some items that may come in handy during a flood:

  • sandbags or inflatable dams
  • flashlights
  • portable radio
  • first aid kit
  • non-perishable food
  • bottled water

In addition to the above supplies, it is important to have an emergency plan prepared. Make sure that employees know the location of the emergency supplies and evacuation routes as well as safe, elevated places to shelter if necessary.


Because mold growth can begin within 24 hours of flooding, it is important to dry out the property as soon as possible. However, make sure to take detailed photos or video evidence first. It may take a while for an insurance adjuster to get to your property, and it is important to have evidence to support your insurance claim. After documenting the flood damage, you can use special pumps or vacuums to extract the standing water. Then use fans or dehumidifiers to dry out any remaining moisture. If the outdoor humidity is low enough, you can open windows and doors to increase air flow and speed the drying process. Next, use a disinfectant cleaner to sanitize all affected surfaces. Throw away any items that cannot be fully cleaned and dried. Then you can begin repairing and restoring the damaged items. Some repairs you may be able to do yourself, but delicate objects, such as antiques and electronics, may need to be professionally restored.
Repairing storm damage and cleaning up after flooding may seem daunting. Fortunately, you can hire an experienced restoration service to help you with every step of the process and get your business back to normal quickly and safely.

The Simple Steps for Using a Fire Extinguisher

2/26/2020 (Permalink)

Fire extinguisher instruction labels set. Instruction extinguisher and protection of fire with extinguisher illustration The PASS technique

Here Are The Three Main Types of Fire Extinguishers

Every home should have at least one, and preferably two or three, fire extinguishers at hand. These devices can keep a small fire from spreading and play an important role in home safety. While these items are ubiquitous in homes and public facilities, they won't be effective unless someone knows how to operate one. It's also important to understand the fire extinguisher classification system. Different types of extinguishers reduce different types of fires. Here are the main types:

A Class A device is loaded with water and works for paper, wood, rubber and some plastic fires
A Class B device contains carbon dioxide and fights fires from oils, paints, greases and solvents
A Class C device contains dry chemicals and works on electrical fires
A multiple -purpose fire extinguisher contains dry chemicals that work on all of the above types of fires

The PASS Technique
To prevent fire damage, the extinguisher must be operated properly. The acronym PASS explains the four steps. The first is to pull the pin. This breaks the tamper seal and makes the device operational. The second is to properly aim the device by pointing the nozzle at the base of the fire. The third step is to squeeze the handle to release the contents of the device. The final steps is to sweep across the base of the fire until it appears to be out. Using these steps—pull, aim, squeeze, sweep—could stop a kitchen fire from spreading.

The Fire Aftermath
Even a small fire in Kyle, TX, can leave a mess. Everything from smoke and soot damage to the cleanup of fire fighting efforts require attention from a local fire remediation team. Trained and certified technicians can clean up the fire damage and significantly speed up the recovery process. The proper use of a fire extinguisher could reduce damages and limit the expenses of an insurance claim.

Flood Cleanup: Mitigation Versus Restoration

2/18/2020 (Permalink)

Water on floor inside an office building Once the area is secure, a flood cleanup company will move on to removing excess water and other debris.

Mitigation Versus Restoration

When your business has been flooded, you are likely going to hear a couple of terms thrown around: mitigation and restoration. These terms refer to the initial cleanup and rebuilding of your business so that it is functional. You have the option of either going through several companies that specialize in the individual tasks associated with the overall rebuilding of your business, like a flood cleanup company, or choosing a restoration firm that specializes in the full-scale process. In either case, it is beneficial to understand the terms and what they entail.

1. Mitigation

Mitigation refers to the first aspect of flood cleanup, and it is the process of protecting your facility from further damage that may nullify your insurance claim. There are two processes commonly used in the mitigation process.

1. Board Up and Tarping

Boarding up refers to the covering of broken windows, doors and other structural holes with plywood. Tarping refers to the covering of any holes in the roofline with tarps.

2. Initial Cleanup and Cleanout

Once the area is secure, a flood cleanup company will move on to removing excess water and other debris. This process will be followed by the cleaning and disinfecting of the affected areas.

The mitigation process is the first and fastest part of the restoration process. Mitigation creates a clean and safe environment for restoration specialists to assess and remedy the rest of the disaster area.

2. Restoration

A restoration company in the San Marcos, TX area is likely all-encompassing, meaning that it will be able to perform the mitigation work as well as the restoration. The restoration process is lengtheir than mitigation and probably involves demolition and construction.

flood cleanup company may only specialize in the mitigation part of disaster recovery, while a restoration company may be able to work on every aspect of the project. While you are welcome to pick whichever service suits your needs best, a restoration specialist is likely the best option in major disasters.

What You Need To Know About Black Water

2/18/2020 (Permalink)

Cars in a flooded parking lot Flood water is considered black water, which means you will need to call in experienced remediation specialists.

If your home has experienced serious flooding, you’re probably facing extensive water damage. Flood water is considered black water, which means you will need to call in experienced remediation specialists in San Marcos, TX, who understand the best practices for restoration to handle the cleanup. This is because black water poses a serious threat.

What Is Black Water?

During a flood, sewers and toilets can overflow, pipes can burst and flood waters can pick up any number of contaminants as they flow through an area. This contamination with feces, urine and other dangerous pollutants are what make flood water “black.” Any stagnant water that has been around long enough to support the growth of harmful bacterial is also considered black.

Why Is It Dangerous?

Contaminated flood water carries dangerous bacteria that can cause humans and animals to become sick. This can occur from accidentally swallowing water or having it come into contact with small wounds or scratches. This includes the flood water saturating possessions after the bulk of the flooding has receded, which is why you should not attempt your own water damage cleanup. Diseases that can be caused by black water include the following:

• Hepatitis
• Gastroenteritis
• Giardia
• Campylobacteriosis
• Typhoid
• Cholera

What Should You Do About It?

Because flood water is considered black water, you shouldn’t attempt to clean your own home after a serious flood. Contact a professional remediation service in San Marcos, TX, to handle it for you. After its representatives have assessed the situation, they will begin the process of extracting the remaining water, disinfecting your home and drying it out with industrial equipment. It’s critical this process happens quickly to avoid irreversible damage and mold growth.

When you’re facing water damage after a flood, don’t endanger your family’s health by trying to clean it up yourself. Hire a trained professional who has the knowledge and specialized equipment to handle the damage safely and effectively.

For more information, please visit us athttp://www.SERVPROsanmarcosnewbraunfels.com

What to Do After a Basement Flood

2/15/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Flooded basement in New Braunfels, TX

The Following Steps Outline The Cleanup Process

A basement flood in your New Braunfels, TX, home can be a major problem. However, understanding the restoration process can make the situation less stressful. The following steps outline the cleanup process:
1. Contact your insurance agent. If you have insurance coverage, you should call your insurance company and let them know what's going on. They can start the claims process and let you know if there are any special requirements for damage documentation.
2. Document the damage. Because a basement flood can foster mold growth, you may not have time to wait for an insurance adjuster to visit. Therefore, it is important to take detailed photo or video evidence of the affected area. Make a list of all the items that will need to be repaired or replaced. Include the purchase date and price of those items.
3. Remove standing water. To extract water from a flooded basement, you may need to use pumps or a specialized vacuum. You can also use buckets to scoop the water out if necessary.
4. Dry out the remaining water. After you have cleared out the standing water, many items will still be soaked. You can use fans and dehumidifiers to speed the drying process. You may be able to take some items outside to dry if the humidity is low enough.
5. Clean affected items. Flood waters frequently contain bacterial contamination. Therefore, it is important to thoroughly clean all items that were affected. The source of the water will determine the type of cleaner that you should use. Delicate items may need to be professionally restored.
6. Restore and replace damaged items. Make sure to throw away all items that cannot be fully dried and sanitized. After everything is clean and dry, you can begin repairing the damage.
A basement flood can cause serious problems. If you feel overwhelmed by the cleanup process, you may want to call a certified restoration company. They can help you get your home back to normal.

The Most Common Causes of Water Damage in Commercial Locations

1/29/2020 (Permalink)

Two workers inside a facility, carpet is wet. A flooded facility in San Marcos, TX

The Most Common Causes Behind Commercial Water Damage

Business owners like yourself know that commercial building maintenance is crucial to the success of the business. It provides a place for your employees to work and welcomes potential clients to your goods and services. However, a single broken pipe or a clogged toilet can lead to flooding and water damage. It is important to prevent these cases before they start by knowing more about them. Read more to learn about the most common causes behind commercial water damage.

Fire Sprinklers

Fire sprinklers and other fire-suppressing systems are designed to help you and your staff put out any potential fires before they grow worse. Unfortunately, sprinklers can be delicate and some factors can accidentally activate them. The excess water can harm your property just as much as fire. Hire professional inspectors to check and maintain these devices.

Broken or Damaged Pipes

Water pipes run throughout your San Marcos, TX, location and transport large amounts of water. Unfortunately, this means a broken pipe can unleash water on your property. There are multiple reasons these incidents can occur.

  • Corrosion and rust
  • Wear and old age
  • Cold temperatures
  • Faulty materials or installation
  • Hard water

It is important to identify the causes of pipe damage to prevent it. Also, look for signs such as higher water bills and stained walls to detect problems and contact repair technicians.

Weather and Natural Disasters

Extreme weather and natural disasters can also lead to water damage. Rainwater can accumulate and enter your business via small cracks or entrances. Cold temperature can make your pipes fragile. Accumulated frozen water can melt during spring and create flooding. You will need to consider these potential scenarios and take steps to prevent them, such as conducting building and plumbing inspections and approving the installation of proper insulation.
While a water repair company can be helpful, some damage can be prevented via something as simple as repairing a broken pipe. Make the time to know more about your location and the potential water problems that can take place.

3 Reasons To Make SERVPRO a Preferred Vendor

1/23/2020 (Permalink)

A person speaking in front of other people (training concept) All SERVPRO technicians must be trained to meet IICRC standards

Three Main Reasons SERVPRO is a Preferred Vendor

As an insurance agent, you want your clients in Wimberley, TX, to work with quality restoration professionals any time their commercial property is damaged. An efficient cleanup process means less chance of secondary damage from prolonged exposure to excess water and thus fewer expenses in the long run. There are three main reasons SERVPRO is a preferred vendor of many insurance providers.

Electronic Records

Each call to the company starts a claim file. The Claims Information Center tracks the mitigation process every step of the way. When you access your client’s file through the CIC, you can discover the response time between the first call and the technicians’ arrival. You can view the original assessment of the damage and the estimated cost of repairs. The CIC makes keeping up with the progress of the restoration simple and easy to follow.

Certification Requirements

All SERVPRO technicians must be trained to meet IICRC standards. They undergo extensive training with approved instructors to learn how to recognize and remedy water, fire, smoke and storm damage. An insurance agent can count on these certified mitigation specialists to complete each cleanup in a thorough manner. They bring their experience and expertise to every job.

Corporate Referrals

In addition to having expert knowledge and experience, franchises must meet 21 different guidelines before the corporate offices will allow them to be part of the vendor program. For example, each franchise must carry adequate insurance on the services it provides. Every employee must also pass a background check. When business owners carry the company name, they are expected all the company’s standards of excellence.
Part of your work as an insurance agent means connecting clients with remediation experts who can take care of the damage in their buildings completely and efficiently. When your clients call SERVPRO’s corporate call center, you can rest assured that the franchises to which they are referred are up to the task.

Can Mold Grow in Air Ducts?

1/9/2020 (Permalink)

Mold growth in air duct Moldy air duct in Canyon City, TX

Can Mold Grow in Air Ducts?

Mold in your building can be a serious situation. Whether you see it or smell it, it's important to remove the mold itself and also its source. Mold spores are everywhere, and they can take root in areas with high humidity and moisture. If you suspect that mold is growing in the air ducts of your Canyon City, TX, property, here are some ways to determine what steps to take, including HVAC cleaning.

Identifying Mold

The easiest ways to identify mold are by sight and smell.

Sight. Look for mold in areas that have water leaks, high humidity levels, and trapped moisture. If you think mold is growing in your HVAC system, check the air ducts, vents, coils, and drip pans.
Smell. In some cases, you may not be able to see the mold, but you will most likely smell it. A pervasive, musty odor that spreads through the building is indicative that mold is present in your HVAC system.

A way to test for moldy air ducts is to turn off your HVAC system, wait 10 to 20 minutes, and turn it back on. If the mildewy smell diminishes when the system is off and then returns when you switch it back on, there is likely mold in your ducts and you need to find HVAC cleaning services.

Treating Mold

Should you find mold in your ducts, contact professionals. Since mold spores are everywhere, floating through the air at all times, it's not realistic to remove all spores. However, mold cleanup and remediation are very realistic and necessary. As dust collects in your ducts, the mold feeds on it and grows. Regularly cleaning vents will help prevent the mold from establishing itself. Experts in mold damage remediation can safely and effectively treat your mold problem.
Finding professionals for your HVAC cleaning needs saves you time and money in the end. The faster you act, the less damage the mold does to your property.

The 5 Best Ways to Protect Your Home During Fire Cleanup

1/9/2020 (Permalink)

Burned kitchen after fire Fire damage in San Marcos, TX

How to Safeguard Your Home During Fire Cleanup

The walls and roof of your home protect you from the elements, but after a fire guts your house, what is left to protect the building itself? Here are a few tips to safeguard your San Marcos, TX, home during fire cleanup.

1. Cover your roof with a tarp. This is the first and most essential step to ensuring your home remains protected while you handle roof repair and other fire cleanup. Fire damage may have left holes in your roof or even caused collapses. A tarp will keep out the elements and prevent any further interior damage. If you aren’t able to place a tarp yourself, try hiring tarp services professionals to do the job for you.

2. Seal off open areas. Whether it’s shattered windows or the remains of doors, you should seal off any openings that may allow in water leakage, drafts, or vandals.

3. Maintain adequate ventilation. Continuously breathing smoke and ash can be harmful to your health, on top of being downright unpleasant. Use fans to keep air circulation going and help blow away some of the fallout.

4. Cordon off unsafe areas. Some portions of your home may still be prone to collapsing structures or may have exposed wiring, broken shards of planks, or other safety hazards. Mark off areas that aren’t safe to enter and ensure family members stay far away.

5. Avoid attempting to use the utilities. After a fire all water and electric service should have been cut off, but some water may remain in tanks and some electrical outlets or other wiring may still hold a charge. This can cause an electrical fire or flooding and create dangerous conditions if you attempt to use them.

The most important tip for home protection during fire cleanup is to stay safe. Always take practicality into account when planning a cleanup, and wear protective gear.

3 Ways Post-Fire Security Fencing Benefits Your Business

12/26/2019 (Permalink)

A woman watching a burned building Fire damage in a building in Dripping Springs, TX

3 Ways Post-Fire Security Fencing Benefits Your Business

The restoration process is important after your commercial property in Dripping Springs, TX, suffers from a fire. You will need to enact mitigation measures and contact emergency restoration services to bring the building to its former glory. One of these practices involves installing a security fence. While this action may seem unrelated to fire damage, it can provide numerous benefits in the recovery process.

Stops Further Destruction

Fire can severely weaken the structure of the business location, as well as any potential defenses against intruders and other destructive elements. As a result, the building is vulnerable to crimes that can create further damage.

  • Trespassing
  • Looting and theft
  • Vandalism
  • Other environmental hazards

These potential dangers can significantly delay the restoration and cost your business more money. Additionally, damage occurring after the fire is not covered by most insurance plans. It is important to stop further damage to the building.

Prevents Liability Issues

An additional risk inherent to trespassing involves potential liability issues. Without a security fence to prevent unauthorized entry to the territory, people can enter the hazardous building and injure themselves. As the property owner, you are liable for any harm that comes to the interlopers, despite their crimes. Avoid a legal battle that can harm your businesses financially and have a fence installed that will deter most to all intruders.

Provides Mitigation Proof

When dealing with a natural disaster, you would need to contain and prevent damage with mitigation practices such as boarding windows or entrances and covering vulnerable places with tarp. Fencing around the area is considered a mitigation tactic by most commercial insurance providers. Not only does fencing prevent additional destruction of the building, but it also increases the chances of being covered by insurance companies.
A security fence can be an important investment that prevents the further deterioration of your fire-damaged business. A commercial restoration professional can help you install the best fencing for your property.

What Are the Requirements for Flood Insurance?

12/24/2019 (Permalink)

Flood insurance form on a table with a book You must go through an insurance agent to buy a policy from the NFIP

What Are the Requirements for Flood Insurance?

If you have a business with its own buildings and some valuable equipment, it can be risky to go without flood insurance. In a number of situations, it's up to you as a business owner if you wish to purchase protection from floods caused by a hurricane, rapidly rising waters or torrential rains. Sometimes, though, you could be required to have flood coverage.

The Basics

Your commercial insurance policy or Business Owners Policy will not cover your company's assets in the case of a flood. The National Flood Insurance Program is the primary source for this insurance, though it can be bought sometimes from private insurers. You must go through an insurance agent to buy a policy from the NFIP. Here are a few more facts about flood coverage for a business:

  • Coverage limits are $500,000 for structures and $500,000 for contents
  • Additional coverage is available for properties above the $500,000 limit
  • A 30-day waiting period is common for the program
  • Some things are typically not covered, such as landscaping, septic systems and fleet vehicles

To find your business's risk of flooding in Kyle, TX, refer to a flood zone map. If you are located in a high-risk area, and you have gone through a federally insured or regulated lender, flood insurance is mandatory.

The Benefits

If your business gets inundated by water, you can expect a lot of damage to the building and the contents. Costs can easily run into thousands of dollars. Without flood insurance, you would have to cover that expense on your own. To help you recover faster from a water disaster, call in a storm remediation team to speed up the process of cleanup. A professional crew will help remove the water from the property and begin repairing or replacing damaged items. A quicker return to normal business operations provides high value to your company.

The Legal Liability of Fire Damage Coverage

12/13/2019 (Permalink)

Window,  table on the middle of a room with burned debris Fire loss in a Buda, TX home

If your home experiences fire damage, you want to know how much insurance will cover. With over 3,550 fires each day in the U.S. that require a fire department call, property damage from fires exceed $11 billion a year. Your coverage is especially important if you rent property in Buda, TX. Legal liability coverage refers to insurance for damage caused by a fire to the buildings a tenant occupies. This type of coverage is necessary if you are renting a home, and it should cover the value of the premises as well as provide liability insurance for damage to nearby properties because of negligence.

Facts About Legal Liability Coverage

Both direct damage and fire damage restoration costs can add up quickly. As with all insurance policies, it's important to understand your coverage and to ask for clarification from your agent. Here are a few additional salient points concerning fire damage and legal liability coverage:

Exclusions and limitations of coverage may apply
Monetary limits for claims may be capped at $50,000 or $100,000
Contents of properties may not be covered
Water damage may not be covered

You should talk with your insurance agent to see if smoke damage is covered. Always purchase a legal liability policy that meets your needs. Make sure you explore all available options to get the best value.

Information About Fire Cleanup

Working with a fire remediation team in Buda, TX, is a smart way to minimize expenses due to fire damage. A team that is available and that can arrive on site Faster to any size disaster can quickly assess the damage and start the cleanup process. After a fire, always secure your property against additional damage due to vandals and weather. The team may also be able to help with insurance claims by providing an inventory of damaged items and expenses for cleanup.

Common Causes of a Leaking Swamp Cooler

12/13/2019 (Permalink)

Rusty air conditioner leaking Leaking swamp cooler in Kyle, TX

Common Causes of a Leaking Swamp Cooler

Your swamp cooler is essential to keeping your home cool during the hot summer months. While it is generally an effective and energy-efficient appliance, your cooler may begin to leak at some point and fail to function properly as a result. If you don’t take action right away, a swamp cooler that has started to leak may lead to mold growth in your Kyle, TX, home. Be sure to look out for these common causes of a leaking swamp cooler so you can address them appropriately.

Leaky Pads

The pads inside your swamp cooler absorb water and allow it to evaporate, which facilitates the process of cooling your home. If your swamp cooler has sprung a leak, it is often a direct result of leaky pads. This can occur because of the following issues:

  • Pads are the incorrect size
  • Pads weren’t inserted properly into the swamp cooler
  • Pads are no longer able to soak water effectively

Be sure to carefully inspect your swamp cooler pads to identify the source of the leak. Once you’ve determined what the issue is, have your pads repaired or replaced immediately.

Faulty Float Valve

Swamp coolers also contain a float valve that is meant to regulate the water levels in the reservoir. However, the reservoir can end up overflowing if the float valve is broken or placed incorrectly. When searching for the cause of your leaking swamp cooler, check to make sure that your float valve is properly placed and in good condition.

Damaged Water Lines

In some cases, the cause of the leak isn’t related to the swamp cooler itself. Copper water lines that have a loose valve or are otherwise damaged can begin to leak and cause your entire unit to fail. Make sure to examine the lines that transport water to your swamp cooler to confirm that they’re working properly.
Regularly maintaining your swamp cooler and scheduling routine inspections can prevent problems from occurring. If you notice signs of mold resulting from a leaking swamp cooler, request a mold damage assessment to remediate the issue.

How do Chemical Drain Cleaners Work?

12/13/2019 (Permalink)

Drain cleaner ads, water pipe detergent with clear pipes section in 3d illustration Clogged drain cleaners are easy to find and even easier to use

From liquid to gel to powder, household drain cleaners are one of the most common go-to tools in the homeowner’s arsenal. They can quickly fix a clogged drain and get your plumbing back to normal. But how do they work? Knowing what makes these seeming miracle products tick can be invaluable in deciding how often you want to use them in your Sattler, TX, home.

What Are Chemical Cleaners?

Sold under various brand names, chemical cleaners share a few commonalities. All use an electron-transfer process that heats whatever is causing a clogged drain, breaking it down and allowing it to be flushed away. They work best on things like:

  • grease
  • hair
  • soap

and any of the myriad of things that are commonly stuck in household drains. But how do they do it?

Three Main Methods

Whatever their brand, chemical pipe cleaners typically fall into one of three categories. Those are caustic, oxidizing or acidic. The first, caustic, works by using things like lye or potash to break down substances into a soap-like material that is easily dissolved and flushed down the drain.
Oxidizing clog cleaners are comprised of things like bleach and peroxides. They release heat and gas and easily move through water, helping them clear clogs quickly.
Acid pipe cleaners are the last type and they are often not sold to homeowners because of how dangerous they can be. These strong cleaners contain sulfuric or hydrochloric acid and work by melting grease and other materials.

Clogged drain cleaners are easy to find and even easier to use. But understanding how they work is a must before you make them a household staple. All the above types of cleaners can cause damage to pipes over time, so use them sparingly. And if you have a persistent plumbing problem, reach out to a septic specialist or sewage cleaning expert to resolve the bigger issue.

3 Common Bathroom Plumbing Problems

10/14/2019 (Permalink)

Plumber unclogging a toilet with manual auger Snake the toilet

3 Common Bathroom Plumbing Problems

Often, plumbing issues in your bathroom have simple solutions. You don't have to be a professional to handle small repairs in Startzville, TX. However, keep in mind that larger sewage cleaning situations should be handled by water damage remediation specialists.

Overflowing Toilet

If you notice toilet overflow occurring every time that you step out of the shower, you probably have a clog somewhere in the pipe connecting the toilet to the sewer. Three typical solutions to this problem are:

  • Snake the toilet- find one that is at least 25 ft.
  • Clear the drain cleanout- this can be usually be found in your basement.
  • Repair or replace the sewer line- tree roots or pipe collapse may have caused damage.

Toilet Leak

If you find time and time again that water is accumulating at the base of your toilet, it means that the wax gasket that seals the toilet to the floor is compromised. To avoid more heavy duty sewage cleaning, you'll need to remove the toilet to replace the seal. All you need to do is turn off the water supply, remove the nuts from the bolts holding it to the floor and rock it back and forth to loosen what is left of the sealant. Then you can gently lift it away and lay it on its side. Finally, lay down a new gasket and put the toilet back.

Whistling Shower Head

High pitched squealing while you shower usually indicates that the water flow is being forced through a passageway that is too small. Either there is a clogged pipe or blockage in your valve, or the washer and nut have come loose in the valve. Usually it is the latter, and can easily be fixed by taking apart your faucet or shower head. If the blockage is further back, you may have to call a professional.
Bathrooms get a lot of action, so it's almost inevitable to encounter a leak or a clog every now and then. If you know the signs, you could have your pipes back to working order in a jiffy.

How to Clean a Gas Range

10/7/2019 (Permalink)

Clean  gas stove top Clean gas stove top

How to Clean a Gas Range

If you own a gas range, you know that it has advantages over an electric stove, especially a more precise cooking experience. It’s important to keep your appliance clean so that it stays in good working condition throughout its life. Clean your stove about once a month or whenever you notice that the flame is uneven or discolored. Start by filling your sink with hot, soapy water. Then, continue by:

1. Removing Grates

Remove the grates and put them in the hot, soapy water to soak.

2. Cleaning Stovetop

Remove all loose crumbs from the stovetop. Next, you will want to clean dried spills. A 1:1 vinegar to water mixture works great. Spray onto the whole stovetop and use a rag to wipe clean. Grease buildup will require a little more work; dish soap and a toothbrush are ideal for this job. Scrub in a circular motion with the toothbrush and finish by cleaning with a damp rag.

3. Removing Burner Caps

A typical gas range only requires you to lift up on the burner caps to remove them. Place them into the soapy water to soak with the grates.

4. Removing Burner Heads

As with burner caps, lift up to remove the burner heads and let them soak with the grates and burner caps.

5. Vacuuming Any Remaining Crumbs

Lift up the range (consult product manual if necessary) and vacuum any remaining crumbs and debris from under the range.

6. Washing Grates, Burner Caps and Burner Heads

Once everything has soaked in hot, soapy water for 20 or 30 minutes, scrub grease and residue from the grates, burner caps and burner heads. You can continue to use the toothbrush you used for cleaning the range. The burner heads may be clogged in some little crevices; use a pin or unbent paperclip for more precise cleaning. Rinse everything thoroughly and dry.
Once everything has been scrubbed clean, reassemble the burners and your range cleaning job is complete. Your gas range should be working like new. If your home in Kyle, TX sustains fire damage or has a lingering smoke smell, you might consider hiring fire cleanup professionals.

3 Important Things You Should Know About Mold

9/25/2019 (Permalink)

Mold spores. In the middle of the picture it says: Thrive on moisture. Black mold thrives on moisture

3 Important Things You Should Know About Mold

Black mold is a common problem that can affect many homeowners in New Braunfels, TX. However, there are a few things about this fungus that you may not know. Understanding more about mold and how it grows can allow you to handle the issue correctly if it shows up in your house, so keep the following information in mind.

1. Mold Loves Moisture

One of the most important things to remember about black mold is that it thrives on moisture. In the right environment, mold can spread very quickly and you may end up with a severe growth in just a few days. For this reason, it is important to keep humidity levels in your home low if you have a mold problem. Opening windows and using a dehumidifier are a couple of ways you can do this. You should also have leaks or water damage cleaned and repaired as quickly as possible.

2. Mold Won’t Go Away On Its Own

If you see an excessive growth of mold on your walls or your shower tiles, it can be tempting to just leave it alone and hope that it goes away eventually. However, this is highly unlikely to be the case, even if you allow the area to dry. When you are not proactive about removing mold, you are only allowing it to spread further. Mold cleanup should be done to prevent this.

3. You Cannot Remove It Completely

One reason that mold is such a common problem is that spores are present nearly everywhere. Because of this, even if a mold remediation company removes the visible growth, it is likely to return if you continue to have a moisture problem in your house. To keep the fungus at bay, you should make sure to clean your home regularly and keep surfaces dry.
While there are probably some spores floating around your home, they will usually not cause you any trouble as long as they do not have the right conditions to spread. Remember to keep humidity low and call a professional to perform cleanup if you notice any visible black mold growth.

4 Flood Mitigation Steps for Your Business

9/25/2019 (Permalink)

An external drive connected to a computer. On the top of the picture it says: Back it up It's always important to backup any important data your business my deal with

4 Flood Mitigation Steps for Your Business

Whether you're worried about a potential storm or a pipe burst cleanup, proper mitigation for your Kyle, TX, business can be important for flood preparedness. In order to protect your company there are a few things you can do ahead of time that may help prevent damage.

1. Know Your Potential Risks

Knowing ahead of time what flood risks your business faces may help you make any repairs and storm preparations before the damage actually occurs. This may mean knowing the chances of a supply line leaking, if you're in a heavy storm area, and knowing if the building is built at the bottom of a water shed.

2. Back Up Your Data

It's always important to backup any important data your business my deal with. This may include keeping a copy at an alternate location, or backing up your computers on an outside server.

3. Have a Restoration Plan

It's generally considered wise to have a plan in place in case something such as a pipe burst cleanup becomes necessary. This may include having the number of a water damage restoration service on hand in case repairs need to be made, as well as any other important numbers such as your insurance agent.

4. Make Storm Preparations

If a storm does occur in your area there are few steps you can take to help avoid a large water cleanup afterwards. These may include the installation of storm shutters protect your windows, as well as sandbagging any areas that may be prone to flooding.
Having a mitigation plan in case you have to deal with storm damage or a pipe burst cleanup, can help protect your company against flooding. Its important to know the risk factors for your business, back up any data, make the necessary preparations such as the installation of shutters or sandbagging, and be ready to make repairs in the event something does happen. If you have any questions a professional may be able to help.

What Does Storm Damage Look Like? Things to Look For After a Storm

9/9/2019 (Permalink)

Big hole on ceiling due to roof leak caused by storm Roof damaged by storm in San Marcos, TX

Here Are Some Things To Look Out For After A Storm

Storms in San Marcos, TX, can be nerve wracking, especially when it comes to your home and ensuring that it survives in good condition. Once the storm has passed, it’s time to survey your property to seek out any repairs that might need to be done, especially if there’s been flooding. The sooner the damage is addressed, the better. Here are some things to look out for:

1. Shingles

Visually inspect the shingles, especially those close to the roof’s edge as they might have come loose or fallen off. Check for leaks that may have been caused by damaged shingles as this can lead to irreparable water damage.

2. Gutters

Check your gutters next. Ensure they have not become loose or dented and that water is able to flow through them freely. If your gutters have filled with leaves or debris from your roof, it may cause water to stagnate resulting in further damage down the line.

3. Window Panes

Windows are often quite vulnerable to cracking in high velocity wind due to the debris that may strike the panes. Carefully evaluate your window panes to ensure that they are intact as even a cracked window can be bad news in case of flooding.

4. Window Frames

While you’re at it, give the frames a gander as well. Cracked and damaged frames can greatly affect the integrity of the entire window.

5. Flood Damage

Water can seep into nooks and crannies in your home and silently inflict damage. Inspect areas of your home that may have been accessed by water and make sure that the location is thoroughly dried. This will help prevent further damage as well as mitigate the appearance of mold and mildew.

If this all seems overwhelming, no need to fret. You can always consult with professionals that specialize in storm damage restoration to give advice or lend their expertise in repairing any issues for you. Flooding and storm damage can be distressing but there’s no need to handle it alone.

What To Do When a Neighboring Building Catches Fire

8/29/2019 (Permalink)

Smoke coming out of an eight-story building Fire in a Dripping Springs, TX building

What Happens When A Fire Breaks Out Next Door?

The property insurance on your commercial building in Dripping Springs, TX, is designed to protect your building in case of a fire. What happens when the fire breaks out next door, though? Your property can still be damaged by the smoke and soot that waft over from the adjacent property. In most cases, your insurance should still cover the smoke damage that occurs in your building. Here are a few tips to make sure you are covered.

Know Your Policy

Understanding your insurance policy is the first step to knowing whether or not you should file a claim. Look for wording that details coverage of potential effects of a fire in the building next to yours:

  • Soot damage
  • Smoke lingering in the air
  • Ash cleanup
  • Scorched exteriors

Even if your building doesn't technically catch on fire, that doesn't mean it can't still be damaged by one that's nearby. Contact your insurance company if damage occurs.

Call for Cleanup

If you notice any smoke damage in your building, document it. Take pictures and video of everything with visible issues. Make a list of everything that needs to be repaired or replaced. Pictures and lists don't always tell the whole story, though, so it's important that you contact fire restoration specialists as soon as possible. They can survey the damage in your building within hours of your call. They can also provide your insurance adjuster an itemized list of damages and the cost of the smoke cleaning services that are necessary. Calling in the experts helps you back up the items you list on your claim with a professional assessment.
No matter how many safety precautions you take, you can't control what happens on someone else's property. Your building can get smoke damage even if the fire is next door. By understanding what your policy covers in such a situation and getting an expert opinion of the restoration that needs to happen, you are more likely to have your claim accepted.

Tips for Dealing With Water Dripping From a Light Fixture

8/29/2019 (Permalink)

Water dripping from a light fixture Water dripping from a light fixture in Wimberley, TX

How To Deal With Water Dripping From a Light Fixture

Perhaps you’ve stepped in a puddle of water underneath your ceiling light, or maybe you’ve noticed water pooling within the light fixture. Regardless of how you discovered the water in light fixtures dripping, you may find yourself at a loss of what to do. However, if you follow these tips, are careful with how you manage the situation and seek the aid of water damage specialists, you’ll be able to fix the problem before things get worse.

1. Don’t Touch the Light Switch!

You’ll want to be sure the water is coming from the light fixture, but don’t even touch the switch for the light, as this can cause a shock. If you need better lighting, use a flashlight. If the light is already on, do not turn it off using the light switch. Instead, go right to the second tip.

2. Turn Off the House Power

Water and electricity can be bad combo, so the safest thing to do is shut off the house’s electricity altogether. This is safer than leaving it on, regardless if the light was on in the first place. Electric shocks can still connect with the water since you can’t be sure where the water is coming from, referring to tip number three.

3. The Leak is Likely From the Roof or Ceiling

While seeing the water in light fixtures is typically the first visible clue, it is likely that the water had been soaking through the roof or ceiling for some time now. It may also be a good idea to turn off the house’s water supply if you suspect a leaky pipe or sink. As there may be ceiling damage, a repairman can not only safely manage the wiring but also replace and fix any parts of the ceiling that have been harmed.

If the rain in Wimberley, TX, causes roof leaks or a faulty waterline creates a problem in the ceiling, one of the first signs can be water in light fixtures. However, the problem can be managed as long as you are careful.

Mold Cleaning Standards: What You Need To Know

7/29/2019 (Permalink)

Corner of room with white walls wood flooring and black mold growing all over both walls Black mold damage in Sattler, TX

Mold Standards

If you discover mold in your commercial building, you may try the old "wipe it with bleach and forget about it" trick. If you do this, not only are you putting your building at risk of developing costly and extensive damage but also, you're putting yourself at risk for a lawsuit. There are mold standards to which mold remediation specialists in Sattler, TX, must adhere, which is why it is always a good idea to call in such a specialist upon the discovery of black mold.

The ANSI/IICRC S520 Mold Clean Standards
The American National Standards Institute and the Institute of Inspection Cleaning and Restoration Certification partnered to develop a procedural standard for mold remediation. The standards were based on the following:

  • Research and practical experience
  • Reliable remediation and restoration standards
  • Proven academic principles

The mold standards were developed for a number of professionals, including but not limited to remediation contractors, industrial hygienists, public health professionals and restoration service companies.

The Basics of Mold Cleaning

Mold cleaning involves several steps, beginning with the assessment. Before a remediation specialist can implement remedial actions, he or she must know the extent of the damage. The greater the extent of damage, the greater the need for more sophisticated controls during the remediation process. A thorough assessment typically begins with a visual assessment and evolves into sampling.
Once the mold cleanup specialist understands the extent of the damage, only then will he or she devise a remedial strategy. Strategies vary from situation to situation but often entail installing contaminants, equipping specialists with proper protective equipment and tools, sealing off the contaminated area, removing personal belongings from the building and, finally, removal and cleaning of the mold.
It is essential to the integrity of your building and to occupant's wellbeing that you hire a mold remediation team upon the discovery of black mold. An educated team is well-versed in mold standards can help you quickly and effectively resolve the infestation without further issue.

Be Warned: Homeowner’s Insurance Doesn’t Cover 2 Types of Fire Damage

7/21/2019 (Permalink)

A home fire resulting from arson is a crime

Homeowner’s insurance in Kyle, TX, isn’t just a requirement for a mortgage; it’s even more important to having peace of mind, knowing that your most expensive investment is covered from a major loss. In most cases, a home fire is going to be covered, including smoke and water damage, if it exceeds deductibles. However, there are two specific cases where your policy may not apply.

A Vacant Home Fire Isn’t Covered by Most Homeowner’s Policies

A vacant home in Kyle, TX, is usually defined as one that hasn’t been occupied for at least 30 consecutive days. If an insurance company determines that it’s vacant, the professional fire damage cleanup and losses won’t be covered by a normal homeowner’s policy. This is because vacant homes are a significantly greater risk of loss than occupied homes, for a few reasons:

  • Damages that occur are often reported later since they are less likely to be noticed, allowing further damage.
  • Vacant or unoccupied homes are more likely to suffer a break-in.
  • The average emergency response times are longer, since unoccupied homes are a lower priority.

Arson Is a Criminal Offense and Insurance Fraud

In all cases, a home fire resulting from arson is a crime. It’s defined as the intentional setting on fire of personal property. If fire investigators determine that the cause of your fire damage is intentional or even suspicious, that will trigger a criminal investigation.
The only time an arson may be covered is if the fire was set without the involvement of either the insured or any additional insured associated with the policy. In other words, if anyone listed on the policy has anything to do with starting the fire or if it was set at the direction of someone on the policy, the damage is not covered.
Often, the lack of coverage for a home fire is only discovered after a loss, and that’s sure a bad time to learn about it! Make sure you are prepared with comprehensive coverage, such as a special vacation home policy if you have a residence you leave vacant for part or most of the year.

Commercial Disaster Services

7/17/2019 (Permalink)

SERVPRO Commercial Cleanup is 24 hours, 7 days a week.

SERVPRO of San Marcos/New Braunfels provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Hays and surrounding counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (830)625-0578

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

Storm Flooding Isn’t Always Covered

7/12/2019 (Permalink)

Hurricanes are not covered by insurance home policies

Storm Flooding Isn’t Always Covered

Homeowners take comfort in knowing that they are protected against potential property perils through their insurance. However, many owners overestimate their coverage for flooding. While a homeowner’s policy may cover typical damages incurred during a storm’s high winds and heavy rains, like roof damage, only flood insurance may cover the sewer backup and mold growth caused by the surge. Unfortunately, many people do not purchase these integral policies, leaving their flood claim forever denied. Therefore, it is necessary to understand a homeowner’s coverage and how special policies may help in an emergency.


Many standard home insurance policies cover wind damage to an extent, meaning that they will cover damages typical to certain severe weather conditions. However, some storms may not be included in these plans, such as hurricanes. For hurricanes or other tropical storms, you may require an addendum to your existing policy or coverage from an outside source.


Water can cause many problems during storms, some of which are covered by typical homeowner's policies. For instance, roof damage is likely covered, and that would include damage caused by standing water or water that made it through the membrane because of wind and debris damage. However, a storm surge that causes extensive flooding along with mold growth or sewer backups will probably require flood insurance.


Once you understand what an insurer is likely to cover, you can get an idea of restoration costs. A restoration service in the Sattler, TX, area is likely more than capable of rebuilding your home. While these businesses focus on cleaning and restoring your structure, they will also make suggestions for preventative tools, like storm shutters.
A standard homeowner’s policy may cover typical storm damage caused by high winds and rain, like roof damage. However, most policyholders will require additional coverage for damage caused by storm flooding, like a sewer backup or even mold growth. For these other problems, a property owner will need to make a flood claim, which likely requires a flood insurance policy.

What To Know About Fire Sprinklers

6/28/2019 (Permalink)

Install a fire sprinkler system in your Kyle, TX business

A Few Things You May Want to Know About Fire Sprinklers

If you have a business in Kyle, TX, then you may be looking into ways to keep your employees and customers safe. One step you may consider is the installation of a fire sprinkler system in the business property. Here are a few things you may want to know.

There are Several Types of Sprinkler Systems

Depending on your property's needs there are several fire suppression systems that may be available. These include:

  • Dry pipe systems
  • Wet pipe systems
  • Foam water systems
  • Deluge systems
  • Misting systems

Each type of sprinkler is meant for a specific scenario, so you may want to talk to a professional about which installation will best benefit your business property. You may also want to take into account if the building codes in your local area require any specific setup.

Building Codes May Have Specific Requirements

In many cases the local building codes may have specific requirements for any installed fire sprinkler systems. These codes may include placement specifications, requirements for certain types of systems to be used, or specifications for suppressant output.

They May Help Prevent Damage

In many cases having a fire suppression system in your place of business can help mitigate damage in the event of a fire. A sprinkler system puts out less water than a fire hose, but can still control, or even suppress, any fire that might break out. In the event of an emergency, a local restoration professional can help with both fire damage remediation and fire sprinkler cleanup

Choosing a fire sprinkler system that meets local code requirements and works for your building's specific layout is crucial for ensuring your property is well protected against fire damage. Make sure to do your research well before installation and consider consulting with the fire sprinkler professionals. Doing so can help to ensure that your system will perform as needed and meets any requirements for insurance coverage.

Tips for Handling Flushometer Troubles

6/21/2019 (Permalink)

Flushometer-operated toilets are popular with commercial establishments

Most Common Problems Affecting Flushometer Toilets

Flushometer-operated toilets are popular with commercial establishments and for good reason. These in-line systems can help minimize flushes and water bills. But they are prone to all the ills that can affect any toilet. From leaks and toilet overflow to endless flushing, here’s a sample of the most common problems affecting flushometer toilets. Learn how to get the toilet at your Buda, TX, property back on track.

What is a Flushometer?

Easily recognizable, flushometers are metal water diverters. They use an inline handle to flush toilets or urinals that don’t feature a tank. In addition, flushometers:

  • conserve space
  • can sometimes require less water to flush

There are a handful of problems common to flushometer toilets, however. Fortunately, whether it’s flushing problems or toilet overflow/toilet floods, your issue may be an easy fix.

Keeps Running

If the toilet keeps running, the issue is likely the stop valve. Look for an elbow-shaped device attached to the flushometer. Pry off the cap and use a screwdriver to shut the valve – simply insert the screwdriver into the tip and turn. This should stop a toilet that keeps running.

Does Not Flush

Failing to flush is one of the most common issues. If it happens, the handle assembly is the first place to look, for signs of jamming or damage. Invest in a handle repair kit and replace the old assembly. If this fails to work, opening the water supply valve and make sure the supply is turned fully on. Finally, your last bet is taking off the flushometer’s cover and checking the relief valve. If it appears damaged, replace it.

Flushometers are commercial bathroom lifesavers but only if they work. When they fail, noise, mess and even toilet overflow are all potential problems that can arise. Try the above tips or call a water expert if your problem is beyond the scope of this article.

How To File a Water Damage Claim

6/14/2019 (Permalink)

Arrange for an insurance adjuster to visit

Tips for Filing an Insurance Claim for Water Damage

In the unfortunate event of water damage, you want to make sure that you are handling the situation in the best way possible. Making a water damage claim is an essential step towards having peace of mind in a stressful situation. Here are some useful tips for filing an insurance claim for water damage in your Startzville, TX, home.

1. Review the Policy

Before taking any action, it is necessary to review the homeowners policy right away. Taking this important step can help give you a clearer idea of what your responsibilities are and exactly what to expect during the process. Whether you are dealing with damage from a flood or leak, make sure that you thoroughly read over all of the rules and procedures that you are expected to follow in order to make the job easier for you and your insurer.

2. Arrange for Insurance Adjuster To Visit

Make sure that your insurance company has arranged for an adjuster to visit your home and inspect the damage. When the insurance adjuster comes to your house, he or she will decide how much the insurance company has to pay for the damage after examining your property and asking you some questions. This process is crucial for your insurance claim to be supported, as the cost can vary depending on whether the damage resulted from a pipe burst, storm or other event.

3. Prevent Any Further Damage

Once you have prepared for the adjuster’s visit, you should do what you can to protect your home from additional damage. Take pictures of all signs of damage to support your claim, and then do your part to keep your home safe. Make temporary repairs such as turning off the water supply or having a restoration specialist remove excess water in order to keep any further water damage from causing harm to your space.

Water damage can devastate your property, so be sure to follow these steps for a smoother process when making an insurance claim. Being well prepared can help you have a more successful experience while you work with your insurance company.

Flood Preparation: Tips and Tricks

6/6/2019 (Permalink)

You can limit storm damage by setting up sandbags outside your building

How to Prevent Flooding on Your Property

Storm season in San Marcos, TX, can lead to extensive flood damage in your building. High winds, torrential rain and lightning can be destructive. While it's a good idea to have storm cleanup specialists on speed dial, there are some things you can do to prevent flooding on your property.

Outside the Building

You can limit storm damage by setting up a barrier to water outside your building. Place sandbags in strategic locations:

  • By doors
  • Next to windows
  • Around the perimeter of the building

Sandbags act as temporary levees to slow the flow of floodwaters toward your building. Unless the storm is particularly violent, these barriers should keep your building safe from flooding. Make sure you put them in place in plenty of time so that the storm doesn't arrive before your protection does.

Inside the Building

Strong storms may cause water to rise, particularly in your basement or on lower floors. You can prepare for this possibility ahead of time, though, thus lessening the number of items that have to be restored during flood cleanup.

You can protect valuable items by storing them in waterproof containers on high shelves. Equipment should be elevated off the floor, especially if it's electrical equipment that may be ruined or contribute to a dangerous environment if it is submerged in water. Make sure you have sufficient pumps in your building that can start removing water as soon as the sensors are triggered. You may not be able to prevent all flood damage in your building, but you can significantly decrease it by making sure your most vulnerable items are protected.

You can't control nature, but you can take precautions to fight back. There are measures you can take both inside and outside your building before a storm to lower its chances of flooding. Even if water enters your building, these measures can lower the amount of damage it causes.

3 Reasons Mold Keeps Growing in Your Home

6/6/2019 (Permalink)

hand pointing out the black mold growing on a white wall If you find mold or mildew growing in your home it could be for one reason

Reasons Why Mold Keeps Growing in Your Home

Mold grows when the humidity in your home is higher than 60%. Thanks to moisture in the air, all homes will have a little mold in the air. The situation becomes more serious if you have a common household mold or black mold growing extensively in your home. If you find mold or mildew consistently growing in your home in Kyle, TX, it could be for one of these reasons.

1. Excessive Moisture

Mold thrives in moist areas. Leaking pipes and flooding can cause continuous mold growth. If you find that the mold keeps coming back even after it was removed, it could possibly be because the source of the problem was never taken care of.

Bathrooms are a popular place for mold to grow. Be sure to frequently wash your towels, shower curtain and bath mats to avoid excessive mold or mildew. Using a squeegee after each shower may seem like a pain but can end up saving you from going through the mold removal process down the road.

2. It Wasn’t Properly Removed

Mold that has not been properly removed will most likely become active and continue to grow. This is why it is extremely important to hire a certified environmental hygienist to handle the mold cleanup. They have the proper safety equipment and knowledge to take care of black mold.

3. All Homes Have Mold

The fact of the matter is that all homes have a small amount of mold. If you do an at home testing kit, it will be positive. This is not something to be alarmed about. You should call a mold remediation company when you can visibly see mold growth in your home. Be sure to check the humidity level in your home on a regular basis if you are worried about mold growth.

It is always best to take preventive measures when it comes to mold. If you do end up with excessive black mold growth in your home in Kyle, TX, make sure to call someone right away to take care of the problem.

Preparing Your Business for Flood Damage

5/31/2019 (Permalink)

Flooding Damage in a facility in San Marcos, TX.

Flooding often occurs quickly and unexpectedly in San Marcos, TX. It can devastate everything in its path from single family residences to commercial buildings. Advanced planning can help prepare for this catastrophic event and minimize the effects on your business.

Preparing for Flood Damage

Building Preparation

Preparing the physical premises in advance of flooding can reduce damage and contribute to getting daily operations back to normal faster, once the flood waters recede. Identify whether your building is in a flood zone and take the presence of black water into consideration when creating your plan.

  1. Check your insurance policies to confirm that you have coverage for floods, lost revenue and/or business interruption. Add-ons may be recommended.
  2. Install flood shields around the doors, windows and ventilation shafts.
  3. Have flood-related systems in place for use during the emergency. This can include installing portable pumps flood water removal and adding generators as well as battery-powered emergency lighting for use as alternate power sources.

Business preparation

Preparing the business adequately in the event of an emergency can be as important as taking steps to prepare the building in which it’s located. Data, contacts and employees can be kept safe and modified daily operations may continue even if the building is inaccessible.

  1. Backup data to physical drives or the cloud for off-site accessibility.
  2. Research and designate a location or multiple locations for business-critical operations. This can include employee homes, temporary office space or a local coffee shop.
  3. Prepare and disseminate a company evacuation plan for orderly withdrawal from the premises. Designate a common muster location or process to ensure everyone gets out of the building safely.

Flooding can occur in San Marcos, TX, due to acts of nature or infrastructure failures, such as dams breaking or sewer backups. Water restoration specialists can help you put a plan in place that can help you prepare for flood damage as well as the ensuing cleanup.

What Does Sewage Cleanup Involve?

5/31/2019 (Permalink)

Sewage Damage in a downtown home in San Marcos, TX.

No matter what causes a sewage leak, it is important to address this problem as soon as you find out it has occurred. Start by limiting the extent of the leak and addressing the plumbing issue. While you may be able to clean up a flooded toilet or another small spill in your bathroom or kitchen yourself, you should call sewer cleanup professionals in San Marcos, TX, if the leak has spread to multiple rooms or was caused by a septic tank or sewer backup.

Professional Sewage Cleanup 

Professional cleanup specialists perform tasks that go beyond the abilities of most householders. They also work quickly to prevent sewage damage from becoming more severe. There are several stages in the sewer cleanup process:

  1. Dry and clean interior, including carpet and upholstery. Place wet items outside but protect them from the sun. Bring items back inside to finish drying as soon as they have been cleaned and the area has been decontaminated. Sunlight and heat can adversely affect items with water damage.
  1. Decontaminate areas that came in contact with contaminated water. Decontamination is a process involving water extraction, cleaning, and disinfection to prevent areas affected by a sewage leak from becoming a health risk.
  1. Air out the interior or use air scrubbers and a dehumidifier. Be sure to keep air moving and make sure this area stays dry to prevent mold from forming due to water damage.

In addition to a specialized cleanup service, you may need to contact either a plumber or a septic specialist in San Marcos, TX, to provide sewer cleanup and ensure that the same sewer backup issue does not cause another leak. You should address sewage spills as soon as they occur, ideally within 24 hours. If a leak is more severe than just a flooded toilet, you may need to evacuate vulnerable members of your household, including young children and elderly people.

5 Ways To Cook Safely

5/31/2019 (Permalink)

Don't pour grease down the drain

Five Ways to Avoid Kitchen Hazards

Many people in Startzville, TX, love to cook. But even seasoned chefs sometimes make costly mistakes. Here are five helpful ways to avoid kitchen hazards such as a drain clog or grease fire.

1. Keep Your Vents Clean

It’s important to keep the vent screens above your stove clean. Otherwise grease can build up on the screen and inhibit the ventilation becoming a contributing factor in a kitchen fire. The grease build-up could even make a fire worse.

2. Don’t Leave Pans Unattended

Most cooks know never to lean a pan unattended on the stove. The pan could be knocked over, grease can splatter, or the food can be allowed to cook too long. Each of these things can be a fire hazard.

3. Don’t Put Grease Down the Drain

When you're done cooking it may be tempting to pour the hot grease down the drain. Built up grease in drain can lead to a drain clog and sink overflow. Instead the grease can be poured into a container, allowed to cool and then placed in the trash.

4. Wipe Out Greasy Pans Before Washing

Wipe out any remaining grease and food particles before washing your pans. This can help prevent buildup that may lead to a sink clog.

5. Call a Professional to Service Appliances

If you’re having problems with your stove or drain it may be time to call a professional. They will know how to fix the problem without causing a potential electrical fire. These can come from attempting to fix a broken stove or clogged dish disposal without the correct tools. If fire or flooding does occur, then a fire and water damage restoration service may be able to help.

Following these tips can help you prevent problems like a drain clog or grease fire. Never leave your stove unattended when it’s on, don’t put grease down the drain, and call a professional if your kitchen appliances need maintenance. In the event a fire or flooding does happen in your kitchen, then a restoration professional may be able to help.

How an Electronic Claims Service Can Help Insurance Agents

3/25/2019 (Permalink)

How an Electronic Claims Service Can Help Insurance Agents

As an insurance agent in Dripping Springs, TX, you probably love working with information that is up-to-date. That is why SERVPRO’s Claims Information Center helps put their cleaning and restoration service on the top of many preferred vendor lists. By using the CIC, you have access to all the information needed to process your client’s insurance claim. Here are four ways the system helps insurance agents like you.

1. Processing Time

If all the information is in one place when you need it, you can quickly and efficiently process your client’s claim. When you use the CIC, the information is all online for you to easily access; not only that but the spreadsheet can be updated quickly if any further problems are discovered. With the data available to all interested parties at the touch of a button, communication delays can become a thing of the past.

2. Individual Claim

Using the Claims Information Center, adjustors, agents, and the home office can have instant access to an insurance claim. Each franchise keeps the spreadsheet updated with pertinent information, estimates, and changes. The information is gathered on a national level and you, as your client’s representative, can access the information to simplify your part of the claim’s procedure.

3. Updated Information

SERVPRO provides experienced damage mitigation and restoration specialists to each disaster site. Their training and experience offer the best chance to find all the damage before they begin a job. If any additional damage is discovered, however, the CIC allows for easy data updates that are immediately available to you.

4. Workplace Comparison

Although not entirely necessary for claim processing, the CIC allows for agents to look at regional work estimates and repair costs to allow you to prevent your clients from being overcharged. Job cost discrepancies may be due to secondary damage or high area loss, but it is typically best to know.

SERVPRO helps insurance agents quickly process an insurance claim with the help of the CIC. That is why the company is often found on savvy agents’ preferred vendor lists.

3 Things You Should Know About Water Supply Lines

3/17/2019 (Permalink)

Regularly check under your bathroom sink for water buildup

3 Things You Should Know About Water Supply Lines

Unless you are a home repair expert, you might not know what all of the pieces of plumbing in your home actually do. The water supply line plays an important part in the construction of your Sattler, TX home, but supply line damage can cause many problems. Here are some questions you might have about this essential piece of equipment as well as their answers.

1. What Are They Used For?
As its name suggests, a water supply line is used to move water into your home. They are used for several pieces of equipment that require water, including kitchen and bathroom sinks, toilets, dishwashers and washing machines.

2. What Causes Them To Break?
One of the most common causes of water supply line damage is corrosion. Over time, water can rust the pipes and cause them to weaken. Eventually, this damage can cause a supply line leak. Another common cause of broken supply lines is cold weather. If water freezes inside of the pipes, they can expand and burst. While plastic supply lines do not rust, they are more likely to break from freezing weather.

3. How Long Do They Last?
The life of your supply line depends greatly on the material from which it is made. Because they are made from a less durable material and will more easily suffer supply line damage, plastic supply lines will generally need to be replaced more often than ones made from metal. Most plastic lines will have a warranty of five to eight years while a stainless steel line can have a lifetime warranty.
If a supply line in your home has broken and you have damage from a kitchen or bathroom leak, or worse, a water damage repair company can help. They will be able to repair or replace the broken parts as well as repair any damage to the property. If the line has burst and caused an extensive amount of damage, they will be able to remediate and limit further damage as well.

What Homeowners Need to Know About Black Mold

3/7/2019 (Permalink)

Mold found under sink in a Kyle, TX bathroom

Molds are a natural part of our environment in Kyle, TX. Fungi come in a variety of species, such as black mold. Once it enters your home, it can cause damage to your home's interior surfaces. It can be expensive to remove the mold and to repair related damage. To learn more about the fungus, keep reading.

What Mold Looks Like

In the U.S. there are approximately 1,000-plus fungi species. Black mold is a subset of what is known as toxic mold. However, all molds aren't harmful. It has unique characteristics which cause it to stand out from other fungi. Here are the identifying features of this mold:

  • Dark, greenish-black or gray color
  • Strong, musty smell
  • Slime-like consistency

Why Mold Grows in Homes

Mold is commonly found in households throughout Kyle, TX. It thrives in moisture-rich environments within residential properties. Areas in your home that are damp, warm and humid are breeding grounds for this fungus. For instance, it's not unusual for moisture to get trapped in wood paneling, ceiling tiles, drywall and carpet. If these items remain moist over an extended amount of time, then mold growth develops. Below are common areas in a house that are susceptible to this fungal infestation:

  • Basements
  • Attics
  • Bathrooms
  • Crawl spaces

All mold growth in your home has a water source. Perhaps there's a leaky roof. Maybe there are leaks coming from the floors or walls? Possibly there's flooding. Whatever the case, the ongoing contact with moisture stimulates its growth. You can only get rid of this fungus by fixing the dampness problem. The best way to do this is to hire a professional mold remediation company.

Black mold is a common problem found in residential properties. If your home is infested, you need to take action as soon as possible. Mold will not go away on its own and requires an expert mold cleanup service.

What to Do to Ensure Safety During a Storm

2/25/2019 (Permalink)

Storm damage to a home

In the course of the past few weeks, some parts of the united states — Texas, Florida, Puerto Rico, and US Virgin Islands in the Caribbean — have suffered massive hurricane damage. Homes, office buildings, and other structures sustained wind damage, hail damage, flooding, river flooding, and so on. In short, in the event of a storm of catastrophic magnitude, office building owners, as well as tenants, should be prepared to deal with the outcome. The good news is that hurricane damage, flooding, flood waters, or ground water can always be forecasted and in case of an imminent storm, residents will have some time — though often not enough — to take some safety measures.

Staying Safe During and After a Flood or Flood Water

In case of roof damage or roof leaks, ensure the professionals also handle the roof repair before a major storm. Listen to the radio to stay on top of any developments; no one should go outside until it has been declared safe to do so, and staying away from metal objects near downed wires as well as standing water.

Dealing with The Storm Damage

The outcome of a massive storm is roof damage and roof leaks. Storm damage can be in the form of flooding from ground water or roof damage from the high winds damage. Storms, hurricanes and related events are accompanied by a heavy downpour and you should call professional storm restoration companies to do the storm remediation. If there is a river close by, flood water from river can rise leading to a lot of damages. Along with home damage the flooding will leave roads and bridges submerged making it impossible to drive. The utility lines may also be affected by the storm hence the need for a professional storm restoration company.

If a group of people is trapped in an office block, there are ways to get out if the storm is over and it has been declared safe for people to get out the buildings. The office building should be equipped with a emergency systems until the water receeds so that people can find their way out of the structure. The next step should be to contact a storm restoration company to deal with the storm remediation. The excess flood water can be cleared using powerful flood pumps.

Types of Damages to Expect

During a storm, water damage, wind damage, and ice damage are the most common types of damages that can cause roof damage and roof leaks, meaning roof repair has to be carried out after the storm remediation. Water damage is, well, unavoidable. Storms, hurricanes, tornadoes, etc. are accompanied by heavy rains that can cause hail damage, roof damage, and roof leaks. The person in charge of the building should contact a water restoration as well as office or home restoration company as soon as possible to avoid further ice damming, ice dams, and frozen pipes.

The second most common type of damage during a storm is ice damage and hail damage. The temperatures are extremely cold leading to ice damming and ice dams — formation of an ice dam or ice dams on the roof, frozen pipes, etc. The ice dams on the roof can cause roof damage, and the outcome is always a leaking roof hence the need for roof repair. An office or home restoration company can conduct roof repair as soon to prevent further damage from the water finding its way into the office building.

Salvaging Properties

As stated earlier, the first thing to do in the event of storm damage is getting in touch with the storm restoration, water restoration, or home restoration company to carry out the storm remediation. They are the professionals. These individuals are trained to deal with such situations using powerful flood pumps. But before they get there to do the water restoration, using flood pumps, some items can be salvaged and saved from getting damaged, but only if it's safe to do so.

The most important thing here is for every person in the building to get to safety first. After that, anything else that hasn't been damaged yet can be taken to safety. All electric outlets should be switched off and appliances unplugged. The rest should be left to the storm remediation professionals to handle.

Pretesting and Insurance Claims

2/19/2019 (Permalink)

Water restoration in New Braunfels, TX

Most insurance agents and claims adjusters know that pretesting is an important part of the claim process after residential damage has occurred in New Braunfels, TX. This testing reduces claims expenses, as any property that is deemed restorable is less expensive than that which must be completely replaced. Fortunately, SERVPRO can help with this stage and other parts of the claims process through its damage assessment and other related restoration services.

How Does SERVPRO Help?

This residential restoration company helps insurance agents and adjusters quickly yet carefully assess the restorability of property:

  • Technicians can provide quick and efficient assessment of residential damage from fire, water or mold that includes the crucial pretest step.
  • 24/7 response teams are available for most emergency situations.
  • Local and corporate resources are available for insurance providers and homeowners at each franchised SERVPRO location.
  • Each location has the ability to provide an itemized inventory list of losses in Excel format to any insurance company as needed.

SERVPRO is also a “Preferred Vendor” for most agencies, so insurance professionals know that they are working with some of the best technicians in the industry when they work with a SERVPRO team during pretesting and other stages of the insurance claim process. These professionals are here to assist homeowners, insurance agents and claims adjusters every step of the way by providing the most thorough and helpful damage services possible.

Here to Help

The claims process needs to be as quick and painless as possible for both insurance companies and their clients. Working with a local New Braunfels, TX, SERVPRO team can help an agent or claims professional keep everyone as happy as possible while saving money for everyone along the way. Pretesting is important, but it is not always easy to accomplish with some restoration teams. SERVPRO understands that this process is a necessity and will complete it carefully and thoroughly.

What Everyone Needs to Know About Fire Damage Cleanup

2/18/2019 (Permalink)

Smoke and soot damage in a building

After there has been a fire in a home or a fire in a business, there needs to be fire cleanup.

It's important to rely on the expertise of fire damage professionals from a restoration company. Understanding the process and what needs to be done is of the utmost importance.

The Smoke Smell Will Linger

The smoke smell is something that many people are not prepared to deal with after a fire in a home. Even if there is a fire in a business, the smoke smell is overwhelming. This means knowing how to get the smell out, even before the board up process happens.

Anything that can be done to mitigate the smoke smell should be done. Often, this means eliminating items that have experienced significant smoke damage.

Fire Damage Comes in Various Shapes & Sizes

Residential and commercial fire damage will often lead to all sorts of problems that need to be addressed by a restoration company. If the fire blazed for hours, there is likely going to be a lot of soot damage. If it took a while for the fire to get started, there might be a lot of smoke damage as well as a strong smoke smell.

Some rooms with a fire in a home could have been completely ruined. When there is a large fire in a business, it might be limited to one wing of the building.

The board up is going to happen regardless of where the damage is. Often, people don't know how bad the residential or commercial fire damage is because there is a board up over the doors and windows. This is for everyone's benefit.

Residential and Commercial Fire Damage Takes Time to Clean Up

It's important to understand that fire damage restoration takes time. This means that the fire cleanup is going to take time. How long the fire cleanup will take is completely dependent on the level of damage that has taken place.

A restoration company will be able to come out and assess the full level of residential or commercial fire damage. From there, they will be able to make assessments on how long it will take to get everything done. Many professionals will be able to work with insurance, too, if it is applicable.

Smoke damage and soot damage will often dictate just how long it will take to complete the restoration. This will be an important thing to know when planning when a business can be re-opened or when a family can move back in.

Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on fire damage.

Keep Mold Damage to a Minimum

2/18/2019 (Permalink)

Mold growth in a San Marcos, TX home

Keep Mold Damage to a Minimum

Once mold has become a major issue in a residence, it can be tough to eliminate safely and affordably. While you shouldn’t ever attempt to remove mold without professional help, there are a few measures that you can take to minimize the extent of mold damage while you wait for mold cleanup experts in San Marcos, TX. The major issue when it comes to any type of mold, including black mold, is a moisture problem. Mold develops when airborne spores land on damp or wet surfaces and begin rapidly growing into colonies and spreading throughout a structure.

1. Address Excess Moisture

Whether you are dealing with flood conditions, burst or leaking pipes, or condensation, try to find the most effective way to reduce moisture. This may involve removing floodwater from a structure, turning off the water, or managing humidity levels.

2. Reduce Airflow Over Moldy Surfaces 

If you are dealing with a mold issue of any kind, including black mold, one of the most important things to do is turn off the HVAC system and make sure that no fans are circulating air over moldy surfaces. Mold spores are airborne and can spread throughout an entire structure in only 48 to 72 hours, so limiting their ability to do so is imperative.

3. Don’t Disturb Mold Growth

Attempting to handle mold on your own is likely to expose you or others to mold spores and may make the damage worse. Do not attempt to dry or clean moldy areas and avoid spraying bleach or other disinfectants on mold. The only way to remediate a mold situation is to have experts inspect and assess the structure. 

Whether you have found evidence of black mold or just smell a musty odor and are worried about hidden mold, your best bet is to contact a professional restoration service that provides mold cleanup in San Marcos, TX.
Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on mold damage.

When The Severe Storm Rolls Out... We Roll In.

2/18/2019 (Permalink)

Never drive through a flooded roadway

Storm Basics

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightening, all thunderstorms have lightening.

A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (one inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado

Before The Storm

  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Postpone outdoor activities
  • Remember the 30/30 Lightening Safety Rule: Go indoors if, after seeing lightening, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Get inside a home, building, or hard top automobile.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightening. However the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

During The Storm

  • Use your battery-operated NOAA Weather Radio updates from local officials.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building.
  • Avoid contact with anything metal- tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.

After The Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damage areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
  • Stay away from downed power lines and report them immediately
  • If you have storm damage to your home or property, call your local SERVPRO Franchise Professional. Timely mitigation is key to minimize secondary damages caused by severe storms.

5 Fire Dangers To Be Aware of in Your Home

2/5/2019 (Permalink)

Wood stoves can be another fire source in your Kyle, TX home

5 Fire Dangers You May Want to Be Aware Of

If you’re worried about a home fire in Kyle, TX, then you may be wondering about some of the most common causes. Fortunately, many experts such as firefighters and fire damage restoration professionals can offer tips for fire prevention. Here are some fire dangers you may want to be aware of.

1. Candles

A candle’s open flame is a common fire source. Always keep the area around a lit candle free of flammable materials, and never leave one unattended.

2. Kitchen Stoves

The kitchen stove is another one of the most common fire causes. Keeping your stove stop clean and clear of debris is an important prevention step. Also be sure to ensure that the stove is turned completely off when you’re done using it.

3. Faulty Wiring

A source of a possible home fire can also be faulty wiring. If you have an older home, or have experienced damage to the building, you may want to have the wiring inspected to ensure everything is in working order.

4. Wood Stoves and Fireplaces

Wood-stoves and fireplaces can be another fire source if improperly used. Many such come with use and care instructions from the manufacturer. A screen or grate can help prevent flying sparks. After fire cleaning of your stove or fireplace can also help insure that the fire is completely put out, and no coals have been left to smolder.

5. Appliances

Appliances, such as a clothes dryer, can also be a cause for a fire. It’s important to look for signs of wear and tear in these machines, as well as follow any maintenance instructions provided by the manufacturer.

Being aware of these dangers can help prevent a home fire in your Kyle, TX, residence. Never leave a heat source such as a stove or candle unattended, make sure the area is cleared of flammable debris before use, and always make sure everything is put out properly. It’s also a good idea to regularly inspect wiring and appliances. With some time and care you can take steps to help prevent a fire in your home.

How Does Storm Damage Differ From Flooding?

1/29/2019 (Permalink)

It is important to know the difference between storm damage and flood damage.

Property owners may have a hard time differentiating storm damage from flood damage. Commercial properties can sustain water damage from either source. There are a few major differences to keep in mind that may help you manage these risks.

Storms Versus Floods

The most general distinction is that storm water comes from above, whereas flood water usually overspills natural bodies or courses of water and covers at least two acres of ordinarily dry land. Storm damage to a commercial property may originate from a variety of causes such as

• High winds
• Heavy rain
• Hurricanes
• Snow
• Tornadoes
• Tropical storms

Most business insurance plans provide protection from damage caused by storms. Property owners will need additional coverage to offset the expenses of flood damage. If your property is located on a flood plain, you should make sure you carry the policies necessary to protect your investment.

Flooding occurs when water overflows a body of water or watercourse such as

• Beaches or coasts
• Canals
• Creeks
• Dams
• Lakes
• Stormwater channels

For water to be considered a flood, it must not only cover two acres but affect at least two properties. If a commercial property is located in a high-risk zone and the owner has a mortgage from an insured and federally-regulated lender, he or she is required to maintain flood insurance. Damage resulting from either flooding or storms can cause severe problems and should be planned for, prevented, and handled as soon as possible. Regardless of the source of moisture, the risk of mold and other secondary damage within a building can be just as severe.

Restoring Damage From Storms and Floods

Restoration specialists can help property owners determine the precise causes of damage and the best solutions. If a commercial property in San Marcos, Texas experiences flood damage or sustains damage during a storm, contact a commercial damage restoration company as soon as possible.

Containment During the Mold Remediation Process

1/22/2019 (Permalink)

Mold remediation in closet

Containment During the Mold Remediation Process

If you're having a serious problem with mold in your New Braunfels, TX, home, you've most likely called on the services of a professional mold remediation company. But whether you call on professionals or take steps to eliminate the mold on your own, it's essential to make sure that mold contamination doesn't spread to other areas of your home. Following the practices outlined below will go a long way towards keeping the mold contained while it's being eradicated.

1. Find the Source

Mold needs moisture to grow, so finding the source is key to preventing further contamination. The moisture can come from many sources, including a broken pipe, leaks in roofs and walls, or cracks along the foundation. It may be hidden or difficult to detect so that a professional inspection may be required.

2. Seal the Affected Area

Make sure all heating and air conditioning units are turned off while the mold remediation process is underway to make sure the mold spores don't spread. Fully seal all areas that have mold contamination using air-tight materials such as plastic sheeting. For large areas, professionals may make use of a containment chamber.

3. Use Chemical Treatment

In areas that have not yet been affected, chemical treatments can be useful. These treatments can create a barrier that keeps the mold from spreading. You may want to consult with a mold expert to determine which treatment will be the safest and most effective.

4. Filter the Air

Using an air filtration system can help to remove mold spores from the air, making it less likely that the mold problem will spread. While mold spores are everywhere, a home with a mold problem has a much higher concentration. A heavy-duty filtration system can reduce the spore density to a much safer level.

Whether the mold contamination problem is large or small, containment is essential to keep it from spreading. Following the steps outlined above should ensure that a manageable situation doesn't grow into a more dangerous and expensive one.

A Plan of Action for When Your Kitchen Sink Floods

1/18/2019 (Permalink)

Water leaking under a kitchen sink.

Fixing A Leak Under A Kitchen Sink

There are few things people dread more than finding a leak under the kitchen sink. Whether it be a slow leak or a burst pipe, flooding of any form can very quickly cause serious damage if not taken care of quickly. If you have a leak in your home in San Marcos, TX, follow these steps to help minimize damage.

1. Shut Off the Water

There can be many signs of a leaking sink; these may include a pool of water under the sink or water spilling out of cupboards onto the floor. Your first priority as soon as you spot a leak is to shut your water off. Find your water main and turn it off immediately. Always make sure when you move to a new house that you know where the water main is in case of emergencies. Shutting your water off as soon as possible can help prevent further damage from flooding and water in the home.

2. Call Your Insurance Company

Once you have shut off the water, your next step is going to be to call your home insurance company, which can then open a claim and offer assistance throughout the process. Water leaks can cause major damage that can require kitchen repair. Your insurance company can ensure the correct steps are taken to help you get the problem fixed.

3. Call a Restoration Company

Your last step should be to call a restoration company. These companies specialize in water damage repair. Restoration companies are professionals when it comes to floods and can aid in minimizing the damage caused by leaks. The sooner you can bring in the professionals, the better.

Whether you’re flooding or leaking, at the first sign of water under your kitchen sink, follow these steps to quickly and efficiently get your problems resolved. Having a plan in place in case of emergencies, such as a leaking sink, can allow you to act promptly and avoid further damage.

Important Guidelines for Checking Your Fire Sprinklers

1/12/2019 (Permalink)

A fire sprinkler system in your San Marcos, TX building is so vital to your safety

Unfortunately, despite your best efforts, you can’t always prevent disasters occurring in your San Marcos, TX, workplace. There are ways you can prepare for the worst and reduce the risk of serious harm and costly damage. One of the best ways to combat a fire in your office is with a fire sprinkler system. If you don’t currently have sprinklers in your building, it’s time to install some. If you do have them, follow these steps to ensure they’re ready for action.

Overviews of Do’s and Don’ts

When you’re dealing with a potential fire in your office building, you don’t want to take any chances. It’s essential that the sprinklers work correctly and that you maintain them over the years. Keep these guidelines in mind:

  • Hire a trusted emergency remediation professional to install this fire suppression system.
  • Conduct a yearly test of the sprinklers to ensure they work properly.
  • Schedule an annual inspection from a certified professional.
  • Don’t do any of these things without the assistance of an expert.

The Installation

The city in which your building is located probably has certain regulations for the fire code. A professional company will know these guidelines and be able to determine how many sprinklers your office needs based on its layout and size. The company can also install the appropriate size of sprinklers, set to expel the right amount of fire suppressant.

The Inspection

Inspecting your fire sprinkler system won’t just satisfy the local fire marshal but can give you peace of mind that these devices will perform effectively if the time comes. Make sure you schedule these inspections as often as required, or even more frequently if you have concerns.

The Test

Just as a fire drill helps you understand what to do in the event of a fire, a sprinkler test demonstrates how this system reacts in an emergency. A restoration crew can provide any fire sprinkler cleanup after the test.

It should be easy to see why a fire sprinkler system is so vital to your safety and well-being. Proper installation, inspection and testing gives you the confidence that you’ll have the protection you need during a fire.

How Long Does Sewer Damage Cleanup Take?

12/31/2018 (Permalink)

Cleaning up sewer damage may take a week or longer, depending on which building materials have been exposed to contaminated water. The following timeline can give building owners and managers a clearer sense of the stages of sewer cleanup.

As Soon As Possible

The minutes and hours immediately after a sewer backup are the most critical for limiting damage. An owner, manager, or cleanup service should take measures to

• Prevent contaminated water from spreading
• Eliminate standing water
• Pre-treat an area with disinfectant

Contact a plumber to fix a flooded toilet or any underlying issue. Next, it is important to remove all standing water. Damage will intensify the longer water stands in a structure.

24 to 48 Hours

Sewer cleanup should take place during the first two days after sewer damage. A building owner may want to hire a damage mitigation service to

• Eliminate water
• Tear out damaged materials
• Clean and disinfect

Drywall or carpet are porous and may not be able to be completely disinfected. These materials should be thrown away and replaced to avoid recontamination or microbial growth.

Several Days

Restoration experts should promote drying in the days after sewer damage occurs. Ventilate an area with air movers and fans or run a dehumidifier to maintain low moisture levels. Mold is less likely to thrive in an area that has been cleaned, disinfected, and dried.

7 to 10 Days

Depending on the materials involved, the sewer damage cleanup and restoration process may take a week or longer. Wood flooring calls for specialized treatments that will add more steps to the process. It is important to allow all surfaces to dry before attempting to repair or rebuild the damaged area.

While a building owner or manager may be able to clean up after a sewer backup, restoration professionals can obtain the best results in the shortest amount of time. Contact a sewer cleanup service in Kyle, TX.

3 Water Damage Cleanup Tips

12/20/2018 (Permalink)

Air mover in use after water damage in a San Marcos, TX home

Tips: Limit Damage and Prevent Mold Growth

A backup, flood, or leak can result in water damage at a home in San Marcos, TX. Homeowners can attempt to remove water and clean up damage on their own, but mitigation and restoration professionals have the equipment and expertise necessary to work quickly and identify potential problems. Follow these three water cleanup tips to limit damage and prevent mold growth.

1. Remove Water As Soon As Possible

Primary damage becomes more extensive as water is left standing. Some porous materials can be restored after being briefly saturated with uncontaminated water from broken pipes. In the case of a minor leak, a mop, towels, or a rented pump may be sufficient to eliminate standing water. For major leaks or flooding, mitigation professionals can use commercial pumps and wet vacs. If no measures are taken to remove water, mold growth may begin in as little as 24 to 48 hours.

2. Promote Drying With Fans and Dehumidifiers

In addition to removing standing water, it is also necessary to reduce residual moisture. Ventilating an area with air movers or fans can speed up drying. A dehumidifier can draw moisture out of the air and porous or semi-porous materials. It is necessary to completely dry the affected area prior to restoration. This will make areas with water damage less hospitable for mold.

3. Handle Wet Contents Carefully

Consider the composition and durability of each item prior to cleaning. Most non-porous items can be safely rinsed and dried. Delicate, semi-porous, or porous contents may call for specialized methods. Restoration professionals can recommend the best cleaning method for any item. A service can also remove contents for cleaning and safely store items until the restoration process is complete.

These tips can help homeowners clean up water damage. It is important to act quickly to limit the extent of primary damage and prevent secondary damage from occurring.

Home Fires: The 4 Most Common Causes of Residential Properties

12/20/2018 (Permalink)

Never leave a candle unattended in your New Braunfels, TX home

Most Common Fire Causes

A home fire is the worst nightmare for many people. The idea of losing everything you have is devastating. While a fire is a common fear among homeowners, it is curious that many choose to play it fast and loose with the most common fire causes, but maybe that is due to a lack of understanding.

1. Cooking and Faulty Appliances

Habits tend to create complacency. Cooking and the use of appliances is a habitual behavior, and as such, it is possible to overlook specific safety guidelines or even little appliance quirks. Cooking safety goes beyond preparation. You should never leave food unattended while it cooks on the stove. Also, if your oven, or any other appliance for that matter, is not working correctly, you should have it inspected, repaired or replaced.

2. Electrical and Heating Equipment

One of the leading causes of a home fire is faulty wiring. Additionally, portable heaters account for most fires during the colder months. All appliances should be maintained and installed correctly. You can check the owner’s manual for specifics regarding your appliances. Also, to prevent catastrophe, electrical and heating equipment should be inspected at least once a year.

3. Candles

While a popular interior decoration, candles are one of the most often neglected items, leading to fires. Candles should be kept a reasonable distance from flammable materials, and you should never leave a lit candle unattended. Before leaving a room, blow out any and all candles.

4. Curiosity, Recklessness and Bad Habits

While last on the list, curiosity, recklessness and bad habits are some of the leading causes of house fires. Children curious to see a lit match, leaving a grill on in the backyard unattended, and smoking in bed are all problems that have caused numerous fires and even deaths.

If you would like to discuss any of these issues further, you can call a fire remediation specialist in the New Braunfels, TX, area. As experts in their field, these companies specialize in more than fire cleaning.

A home fire is terrifying to think about and worse to experience. Know the common causes and be vigilant in order to remain safe and sound.

Why Use a Professional Fire Mitigation Company?

11/29/2018 (Permalink)

Fire clean up in Kyle,TX

A shocking phone call imparts a terrifying message: a blazing fire has struck your place of business. This traumatizing news plunges you into chaotic dread. Your livelihood is threatened as your day-to-day business operations come to a halt and you face some crucial decisions in the midst of paralyzing stress.

Fire damage and its aftermath can seem overwhelming, but it is imperative that you take immediate steps to initiate rapid fire mitigation and assure a return to normal. Without a doubt, the quickest, most effective path toward recovery is to find a professional fire restoration contractor. Your insurance adjuster will be equipped to advise you in choosing a reputable commercial building restoration service in Kyle,TX.

What Will My Fire Mitigation Professionals Do?

Calling upon hard-won experience and expertise, you can expect these specialists to do several things:

  • Establish emergency contact. Your contractor will likely be available to you immediately and throughout the restoration. Communication with your insurance adjuster will likely be seamless and simplified as well.

  • Assess the extent of the fire damage by examining the roof, walls, floors, ceilings and furnishings to determine how far the fire, smoke, soot and water pervaded your site.

  • Secure the property by boarding up walls or windows and laying roof tarps as needed to prevent further damage.

  • Clean, sanitize and restore all surfaces and any items deemed salvageable using state-of-the-art equipment and techniques.

  • Repair or, if necessary, totally rebuild your structure to bring your business location back to its safe, secure, pre-fire state or better.

When you engage fire restoration specialists, they will deal with the unique challenges presented by fire damage on your behalf and will do so quickly and efficiently using professional expertise and proven techniques. As they initiate your enterprise’s road to recovery, you will find that your stress levels have been ameliorated as well. Your decision to turn to professionals will have been well made.

Mold Removal Basics for Rental Properties

11/29/2018 (Permalink)

Mold damage on wall in Startzvile,TX

Whether you’re an owner or a tenant in Startzville, TX, mold is never a welcome guest in your rental property. These basic tips will help you prevent the growth of mold spores, understand landlord and tenant roles in maintaining mold-free premises and work with mold cleanup specialists to banish mold once and for all.

Address Moisture To Slow Mold Growth

Mold spores grow best in warm, damp and unventilated spaces. In commercial buildings, common mold hideouts may include the following:

  • Basements
  • Walls containing plumbing pipes
  • Behind refrigerators or dishwashers
  • Around air conditioning units

Once you have located any problem areas, check for signs of water damage — a perfect breeding ground for mold contamination. Around sinks and toilets, for example, look for discoloration. On walls, warping, bubbling or peeling paint may indicate damage. Consider using a dehumidifier to help prevent future mold growth in these areas, and immediately get an assessment from a mold remediation expert.

Know Your Responsibilities

While legal responsibilities for mold cleanup and prevention vary from state to state, many leases stipulate that tenants have the following responsibilities:

  • Maintaining a clean and properly ventilated rental unit
  • Shutting windows to keep out precipitation
  • Notifying the landlord of leaks

Landlords have a responsibility to provide tenants with safe and comfortable rental spaces. As such, they have several duties as well:

  • Promptly fixing leaks
  • Arranging a mold inspection
  • Hiring remediation experts to assess, contain and remove mold

If a landlord is unresponsive, tenants can file a lawsuit containing an order for repair. This civil suit can also include actual damages, a reduction in rent and a civil penalty, so it’s smart for owners to take mold concerns seriously.

Seek Expert Help

Detecting a mold infestation is just the first step. While the remediation process will vary based on your individual scenario, working with a mold removal company generally includes these three steps:

  • A visual inspection for signs of mold
  • Antifungal and antimicrobial treatments
  • Removal of mold-infested surfaces, if necessary

Discovering mold on your property is unwelcome, but not untreatable. By hiring a mold cleanup expert early on and taking steps to address moisture buildup, property owners can help ensure mold-free rental spaces for their tenants.

Quick Guide to Flood Cleaning

11/13/2018 (Permalink)

After storm clean up in a Wimberley, TX residence

Cleaning After A Flood

Does your home have standing water after a storm passed through the Wimberley, TX, area? You may need to hire a residential flood cleanup crew to make sure your project meets important cleaning requirements. If your cleanup does not meet the necessary requirements, you may end up with secondary damage, such as mold growth or building material deterioration. Here are a few things you need to know about cleaning up after a flood.


There are many surfaces in your home that have to be decontaminated after a flood. Your cleanup crew may use a special flood disinfectant on surfaces, including the following:

  • Floors
  • Ceilings
  • Walls

A commercial-grade cleaner is needed to ensure you remove any potential contaminants from your home. After the cleaning solution, your professional crew may use a chlorine bleach mixture to further disinfect your home.


Any furniture, curtains, bedding and rugs needs to be taken out of the wet area as soon as possible. An important part of a thorough flood clean procedure is drying out your household belongings. Once the items are dry, they can be cleaned according to the manufacturer specifications. Some porous possessions may need to be thrown away because they may soak up the dirty flood water.


If any of your electronics get wet, you need to make sure they are properly dried out and repaired before using them again. To make the cleanup easier, you may want to turn the electricity off for your entire home. An electrician can then come in to inspect the electronics and make any needed repairs. It is important to follow flood cleaning requirements with electronics or you may cause more damage to your computers, televisions and appliances.

Floods can cause a lot of damage to your Wimberley, TX, home. Following the proper cleaning requirements after standing water fills your house can ensure your space is returned to normal.

When Should You Schedule Furnace Maintenance?

10/25/2018 (Permalink)

Keep your furnace maintained for better results

A well-maintained furnace can be operated efficiently and safely. The best way to ensure that the furnace in your home is in good shape is to perform and schedule regular maintenance. Have a professional clean, inspect, and test the furnace once a year before temperatures drop. Then, do regular upkeep as needed. These measures can prevent damage that may require fire cleaning.

Before Cold Weather

Contact a furnace expert in the early fall to inspect and test the furnace in your home. This appointment may cost anywhere from $80 to $150, and you shouldn't cut corners. An expert should

  • Check static air pressure, gas pressure, and temperature rise
  • Inspect wiring or gas lines for any signs of damage or leaks
  • Test combustion gases
  • Perform an amp test draw on the blower motor
  • Remove and clean the blower wheel
  • Inspect the drainage system and internal hoses
  • Check the heat exchanger for corrosion
  • Clean the condensate drain and trap and replenish water in trap

All of these steps can increase the efficiency of a furnace and help to prevent circumstances that may call for fire cleaning or smoke cleaning. There are also several basic maintenance tasks that you can perform at any time during the winter or the rest of the year.

On a Regular Basis

You can take several measures to ensure that your furnace continues to function safely, especially when you rely on it every day. Take the time to

  • Check the filter every month or two
  • Check burners for ignition and burner flame
  • Inspect the blower door seal
  • Look for signs of blockage in the air intake and ventilation systems
  • Vacuum out dust and debris

All of these measures can help to prevent a furnace fire at your home in Kyle,TX. If a fire starts at your home for any reason, seek the services of fire cleaning professionals.

3 Flood Prevention Strategies for Your Business

10/19/2018 (Permalink)

A sump pump will allow the water to be moved out of an area

Floods can cause damage to your business that results in a costly and time-consuming cleanup. However, flood prevention is often not considered until it is too late. There are various steps you can take to keep your business in New Braunfels,TX, from becoming damaged by a flood.

1. Research Your Area

In order to prepare your building, it’s important to view your business in the context of where it is located. Know where water sources, such as rivers or lakes, are located in relation to your building, and also find out if your building is on a floodplain. Knowing where floodwaters may come from and how likely it is for a flood to occur in your area will help you appropriately plan out your flood prevention strategies.

2. Plant Appropriate Foliage

In addition to increasing the curb appeal of your business, trees, shrubs and other plants can help absorb excessive amounts of water around your building. However, it’s important to plant foliage well before a flood occurs so the plants will have time to deeply embed their roots into the soil. Take the time to find out what plants do best in your area and plant a variety of foliage to help reduce the impacts of flooding.

3. Use Sealants, Basins and Other Tools

There are various items that you can install in your business before a flood occurs. Basins can be installed to collect water, while installing a sump pump will allow the water to be moved out of an area. Additionally, you can prepare your building by applying waterproof sealants around your building’s doors and windows. By having these items placed and installed in your building well before a flood, you can mitigate the effects of flooding in your business.

Flood prevention can protect your business from sustaining major water damage. However, even minor damage to your business needs to be repaired after a flood. In the event that your business is damaged by a flood, work with experienced flood cleaning professionals who will quickly and safely restore your business.

Electricity and Water: Figuring Out How Your Light Fixtures Became Fountains

10/11/2018 (Permalink)

Look for ceiling damage in your San Marcos, TX home

Water in a light fixture can be an odd and troubling sight. Many homeowners may be confused and distraught over what they should do. Thankfully, the few steps below will help you navigate this somewhat frightening ordeal.

1. Turn Off the Electricity

Electricity and water typically don’t mix, so if you notice water in your light fixtures, you should immediately cut the power to the affected area. Leaving the power on risk shock, electrocution or even fire. Honestly, the best idea is likely to turn off power to the entire house before inspecting things further.

2. Inspect All Other Areas

When there is water in a light, then it stands to reason that other fixtures may be affected as well. Walk your house with a flashlight and inspect all other fixtures for water buildup. This inspection will help you narrow down the problem area and potentially lead you to the source of the leak.

3. Look for Ceiling Damage

If the fixtures do not help you narrow down the cause of the flooded lights, look for ceiling damage. Bubbling paint, soft drywall or sweat spots are all signs of a leak in your ceiling. If you come across an area that has any of these signs, take note of it and then shut off the water supply to minimize further damage.

4. Call a Specialist

After you have shut off the power, the water and possibly located the leak, you can call in a specialist from the San Marcos, TX, area to assess and repair the damage. These professionals will have the expertise and equipment to resolve your issue quickly and efficiently, working with you and your insurer the entire time.

When you come home and find water in a light fixture, you should act quickly to avoid exposure to shock and further home damage. You can follow the steps above to ensure your safety and to help you locate the source of the leak before help arrives.

What Happens When Pipes Freeze?

9/28/2018 (Permalink)

Broken pipe in Kyle, TX

If you are a Kyle, TX, business owner facing frozen pipes, you may wonder if they can cause water damage. Read on to learn what happens when pipes become frozen and what you can do about the effects.

Freezing and Broken Pipes

When a pipe becomes frozen, the water inside of it expands. The pressure that this puts on the pipe can cause it to burst and lead to a huge water mess that damages your commercial property. Keep in mind that this can happen with either metal or plastic pipes. Additionally, the moisture damage that occurs can lead to a number of different concerns:

  • Mold growth
  • Structural weakness
  • Damage to objects inside of your business

These are just a few of the problems that can arise from wetness that is not quickly addressed. Timely action is very important.

Cleanup Solutions

If one or more pipes burst, you are going to have a dilemma on your hands. As a businessperson, you want to make sure that you protect your commercial investment from the consequences of water damage, but you also want to get things back up and running quickly and efficiently. The best solution in most cases is to put a cleaning plan in place with help from water cleanup specialists. Many technicians are prepared to arrive on the scene fast and get the job done thoroughly in as little time as possible in order to diminish the threat of severe structural issues. They can also assess any destruction that has already occurred and either offer their services or suggest solutions for recovery.

When your pipes freeze and burst, it can be tempting to handle subsequent water damage on your own, especially if you are eager to go back to business as usual or are anxious about handing the responsibility of restoring your property over to strangers. The truth is that trained professionals have experience with the water-based issues that you are facing and will likely have a much better handle on the situation than you do. Giving them the opportunity to preserve your property to the best of their ability can help you get back to running your company.

The Couch Doesn’t Make a Very Good Boat: How to Get Back to Normal after a Home Flood

9/21/2018 (Permalink)

Storm with water loss in a New Braunfels, TX home

A home flood is one of the worst things a homeowner can experience. This type of storm damage, while destructive, can carry with it a significant health risk. Flood water is known for being dangerous, depending on its category level it varies in its toxicity to humans and pets; therefore, it is essential to begin the cleaning process as soon as possible, and depending on the level of damage you may want to seek the assistance of a restoration company in the New Braunfels, TX, area. Regardless of if you make this a DIY project or seek the help of a professional, the cleanup process likely involves the same three steps.

1. Remove Excess Water

After a flood, you should focus on removing any excess water as soon as possible. The longer that floodwaters sit, the more time it allows for further contamination and the spread of mold. To remove excess water, you can rent or purchase pumps and wet-vacs. While it is obvious to remove water from your living space, you should also remove excess water from your crawlspace.

2. Remove All Debris

Once you have removed all the water from your home flood, it is time to do some general cleanup and remove any debris, which includes anything that has been in contact with the flood water, especially porous items like fabrics and furniture. Again, it is important to remove debris from accessible locations as well as areas like your crawlspace because it is often areas that are unseen and left untouched that lead to significant issues down the line.

3. Thoroughly Dry/Disinfect the Area

The last step in the cleanup process is to dry and disinfect every area of your home. You can begin the drying process with the use of dehumidifiers, fans, and industrial air movers. While dehumidifiers and fans are easy enough to use inside your home, you’ll want to use the industrial air movers to help dry out the crawlspace. Once everything has had time to thoroughly dry, you should disinfect every area with a strong cleaner like bleach.

A home flood can be devastating, but, while the cleanup process may be intimidating, the steps are straightforward; however, you may want to consider asking for help, if only to ease your mind.

Where Did That Mold Come From?

9/14/2018 (Permalink)

Mold growth in a San Marcos, TX home

Dealing with a spate of mold in San Marcos, TX, is no laughing matter, and trying to remedy the problem after it’s begun can be a time-consuming hassle. Whether it’s a spot emerging in one of your bathrooms or a patch found in your basement, dealing with a mold problem is tricky. It’s much easier to simply prevent mold growth in the first place, and to do that it’s important to understand the most common ways of spreading mold in your home. Here are a few things to consider.

Look Out for Moisture

Mold is a type of fungus that can be found anywhere with moisture. The fungus, like black mold, for example, is most commonly found in the dampest areas of your house; bathrooms, basements, and even attics are the prime candidates in your house. To deal with this, you simply need to identify points of moisture in your house. Is there a leaky faucet in the basement? Check beneath the sink in your bathroom – is it as dry as it should be? Taking this simple step is a great way to stop spreading mold throughout your home.

Be Aware of the Temperature

While mold can grow at any temperature between 32 degrees and 95 degrees, it will thrive between 77 and 86 degrees Fahrenheit. If you keep an eye on the temperature in your house, particularly during the summer, you can often prevent mold growth in your home.

Be Careful Cleaning It Up

Another common way of spreading mold is through improper cleanup techniques. If you do find a spot of mold in your house, it’s much safer and more efficient to hire trained specialists to come in and clean things up for you. Keeping your house clean of mold is not a difficult goal, it’s simply something that requires vigilance and a few simple steps.

It’s best to prevent mold growth before it starts by keeping things dry and cool. However, if you do find the fungus in your home, it’s best to call professionals for mold remediation.

Is a Fire Mitigation Company the Best Choice for Full Restoration?

8/23/2018 (Permalink)

When you have a fire in your building, in San Marcos, TX, you may have multiple types of damage including water, soot, smoke, and fire.

When you have a fire in your building, in San Marcos, TX, you may have multiple types of damage including water, soot, smoke, and fire. You will need mitigation specialists to help remove the damage, but did you know that these specialists are one-stop shops that can provide solutions to all your needs? Check out some of the services you may need after fire damage:

• Inspection and damage assessment
• Claims management to assist your insurance adjuster
• Moving services for temporary relocation, if needed, during mitigation and restoration
• Physical protection of property from the elements through boarding of your building, tarping the roof, or fencing property
• Water damage mitigation
Odor removal
• Soot removal, smoke and fire mitigation
• Specialty cleaning of content and belongings
• Inventory services for content, which may include photos or barcoding
• Removal of items that can’t be restored
• Restoration of the damage to return it to pre-fire condition

Fire mitigation takes many steps and can take a lot of time for even the most efficient professionals.

Should You Hire Individual Contractors or a Single Mitigation Specialist?

Every day that you are not working is a day you are losing revenue. It’s critical to get the building back to pre-fire condition so you can get your employees back to work. Since you are a business, you know that each contractor you hire is another point of contact that requires meetings, inspections, time to communicate needs, contracts, accounting, and more. With multiple contractors, there is more potential to have gaps in the process as work changes hands. That time adds up and every delay equals costly losses. One way to accelerate the process is to use the mitigation company for all aspects of your fire damage recovery. One contact will save you many hassles and hurdles, getting you back to business sooner.

A professional mitigation company can create a seamless interaction with your insurance adjuster. Of course, it may be your insurance company that suggests the mitigation company to handle the fire damage. They are already familiar with the headaches and additional costs that come from multiple contractors and the ease that comes with a single company. For more information, visit http://www.SERVPROsanmarcosnewbraunfels.com/.

Are Flood Cuts Necessary?

8/22/2018 (Permalink)

If your commercial building in San Marcos, TX, was affected by flooding after a big storm, you may hear your repair team talk about making a flood cut

If your commercial building in San Marcos, TX, was affected by flooding after a big storm, you may hear your repair team talk about making a flood cut. You know you may have to throw out damaged materials, but is it really necessary for the commercial storm cleanup crew to cut out sections of your drywall? To better answer this question, you need to consider the following:

• What is a flood cut?
• How does it help?
• How is it done?

Answering these questions may help you realize that this cleanup technique isn't as scary as it sounds.

Understanding What It Is

Before you can know if this tear out is necessary, you need to know what it is. A flood cut is the removal of drywall that has gotten wet. Usually the cut is made 12 to 18 inches above the flood line to ensure all damaged materials are taken out.

Looking at the Benefits

Now that you know what it is, how does it help your remediation? Drywall is an extremely porous material, which means it sucks up the water and holds it in. If there's any contamination, your drywall is now also contaminated. Removing the building materials that were touched by the floods removes excess moisture. It also helps your cleanup crew see behind the wall to know if the insulation is damaged or if there are problems with your plumbing.

Considering How It Is Done

When flooding affects your commercial building, a flood cut may be necessary. Chances are your cleanup crew won't go around to every room removing pieces of drywall. Instead, only the bottom portion of the building material will be touched. This cut only happens in rooms that were affected by the flood waters. Your cleanup crew may make a mark on the drywall and use special equipment to cut out the bottom portion.

A flood cut may be a necessary part of the flooding cleanup process. This technique helps remove excess moisture and reduce the chances of mold growth. For more information, visit http://www.SERVPROsanmarcosnewbraunfels.com/.

Smart Steps for Preventing Water Damage in Your Home

8/17/2018 (Permalink)

Water damage is one of the most expensive things for homeowners to fix.

Finding water in your home where it shouldn’t be isn’t fun and can be expensive to resolve. Fortunately, with simple preventative steps, you may be able to quickly repair a water leak before it becomes a pricey problem.

Where To Look for Water Leaks

The key to preventing water damage is to find and stop leaks as soon as possible. This means monitoring everything in your home that contains and carries water. You should look in and around the following appliances and systems:

• Pipes
• Toilets
• Sinks
• Tubs and showers
• Washers
• Dishwashers
• Refrigerators
• HVAC units

Things You Can Do To Spot and Stop Water Leaks

Whenever you notice water in your home that doesn’t belong, don’t just write it off – look into it to confirm you don’t have a leak. When water is present, thoroughly dry the area with a fan or dehumidifier, and call a water damage restoration company.

You also should periodically inspect each appliance and system to spot leaks or anything that would indicate a leak, such as a musty smell or rusty water. Review your water bill; a higher one could indicate a problem.

Make sure you know how to shut off your water main. In the event of a major leak, turning off the water is the first step to stopping it. Turn off your water when you'll be away from home for a significant amount of time to reduce the risk of undetected leaks.

When To Call in the Professionals

Regular inspections and maintenance of your plumbing, appliances, and HVAC system are crucial for preventing water in your home. You can talk to a contractor in San Marcos, TX, to get a recommended maintenance schedule for each system.

In addition to spotting potential or emerging issues, a contractor also can perform needed maintenance or repairs. This can include replacing tubes and coils, performing pipe cleanup to prevent blockage and overflow, and fixing a broken pipe.

Professional contractors can also help you install a water detection system either for individual appliances or for the whole home. These detectors will spot what you can’t and give you advanced warning of a developing leak.

Water damage is one of the most expensive things for homeowners to fix. By getting in the habit of looking for issues, such as a broken pipe, and regularly scheduling professional maintenance, you can avoid any unexpected problems. For more information, visit http://www.SERVPROsanmarcosnewbraunfels.com/.

Can FEMA Help Repair Your Flooded Home?

7/22/2018 (Permalink)

A severe storm rolled through San Marcos, TX, causing flooding. Your home suffered significant damage. You contacted your insurance company. Now what? FEMA, the Federal Emergency Management Agency, may be able to provide additional assistance.

Under its Individuals and Households Program, the agency can provide funds to assist with temporary housing costs, storm-related home repairs and other expenses. To receive aid, you must do the following:

• Meet eligibility requirements
• Complete an application
• Allow your home to be inspected

How Do You Apply for Assistance?

First, you need to determine if your county is included in the disaster declaration, a designation issued by the President. Individuals residing outside of specifically defined disaster areas are not eligible for FEMA assistance.

Everyone seeking aid must complete an application, either online, through the agency’s toll-free Helpline or at a Disaster Recovery Center. All applicants must be U.S. citizens, permanent residents or non-citizen nationals.

To prevent fraud, the agency will verify every applicant’s identity. Applicants will also be required to provide proof of ownership or occupancy of the damaged residence.

What’s Next?

After receiving your application, the agency will assign an inspector to conduct an onsite inspection of your home. The inspector will assess and document flood damage to your property to verify needed repairs. This vital information allows the agency to evaluate the assistance you may qualify for.

It is important to understand that any financial assistance received is intended to cover costs not covered by your insurance. Proper documentation of your flood-related insurance claims is part of the application process.

Once the inspection is complete, the agency will finalize your application and send written notice outlining the assistance you are eligible to receive. It will also provide specific instructions explaining how the funds should be utilized.

Victims of storm-related flooding face a daunting recovery process, often requiring extensive cleanup and restoration. Eligible individuals can, however, receive assistance from FEMA to alleviate some of the burden of this process.

Effective Ways To Get Smoke Odor out of Your House

7/15/2018 (Permalink)

Of all the disasters that could occur in your home, fire is among the worst. The worst fires can completely destroy your home and everything inside. Even minor blazes can damage valuables. Another effect fires leave behind is the smell of smoke that remains. You may find yourself doing some smoke cleaning weeks or even months after the event. Fortunately, there are some effective methods of removing the awful stench of smoke and the damage it can cause.

Do it Quickly.

Even the slightest amount of smoke in your home can causes problems. You don’t want to waste any time before you work on eliminating the smoke odor. The longer the smoke sits in your San Marcos, TX, home, the greater chance it has of seeping into walls, carpet, furniture and other parts of your home. It’s important to immediately open windows and ventilate the house. Then, you should get right to work.

What Materials Are Best?

Luckily, it’s not hard to get your hands on the right equipment and supplies to combat smoke damage. Some of the best smoke cleaning tools are the following:

• Air filtration devices
• Ozone machines
• Thermal foggers

Why Choose Professional-Grade Supplies?

Air filtration, ozone machines and thermal foggers are designed especially for some of the worst smoke odors and damages from smoke. Professional restoration companies use these devices to help ensure a home is as close to its original state as possible.

Take Caution.

If you decide to use this equipment and these materials yourself, take proper precautions before cleaning. Make sure you wear gloves, eye protection and a mask on your face. This will keep harmful particles from getting into your lungs and off your skin.

Smoke cleaning isn’t something you want to do, but you’re grateful there are solutions to overcome these terrible effects. Consult an expert today on how to use this equipment and which will work best in your situation.

For more information, please visit us at http://www.SERVPROsanmarcosnewbraunfels.com.

Why Bleaching Will Not Solve Your Mold Problem

7/10/2018 (Permalink)

If you’ve located mold in your San Marcos, TX, facility, you might reach for a container of chlorine bleach to clean up the mess. After all, it’s supposed to clean and disinfect better than anything else, right? Well, yes and no. While bleaching may be the best solution in some situations, this is not the case with fungus cleanup.

Bleaching Is Not the Answer.

There are several reasons why you should never use bleach to clean up mold, and all of them are rooted in science:

• Mold spores spread “roots” into the surfaces they inhabit. These roots reach deep beneath the surface and are difficult to get rid of without the right kind of cleaning product.
• Bleaching doesn’t treat beneath the surface. Bleaching is only effective on hard, nonporous surfaces. Most of the materials in your facility, except for glass or tile, do not fit this description. Bleach cannot “soak in” to surfaces such as wood, concrete or carpet, which means that bleaching will leave the roots intact beneath the surface.
• Bleaching removes the stain but doesn’t prevent mold growth. While bleaching does make something look clean, that doesn’t necessarily mean it is clean, at least not beneath the surface. Just because the stain is gone doesn’t mean that the root cause of the problem is.

Bleaching Makes Things Worse.

When it comes to fungus cleanup, not only does bleaching not solve the problem, but it can actually make it worse. Bleaching leaves behind lots of water – the prime ingredient for mold. This will cause mold to grow in new places, in addition to the original problem area, and it could easily come back with impressive force.

Researching Is the Way to Go.

When you need to handle a proper cleanup of mold, you need to find effective ways to eradicate not only the surface mold but the roots as well. Researching the best products, methods, and  professionals specializing in fungus cleanup puts you at a huge advantage and ensures your problem is taken care of properly and thoroughly.

For more information, please visit us at http://www.SERVPROsanmarcosnewbraunfels.com.

5 Simple Steps for Flushing a Water Heater

6/25/2018 (Permalink)

Homeowners in San Marcos, TX, are known for keeping their properties well maintained. One of the easier tasks is flushing a hot water heater, which can prevent serious damage to your home. Here’s how you can perform a water heater flush with no fuss, no muss:

1. Turn Off the Heater Element.

For electric heaters, you can shut off the circuit breaker; for gas, turn off the gas valve. You may consider running the hot water for a bit after shutting it off to let the tank cool down.

2. Connect the Hose and Choose a Drainage Area. 

Connect a garden hose to the drain valve on the bottom of the tank and run it out to the lawn. Choose an area where sediment won’t cause problems. If you haven’t let the tank cool down, use gloves and a heat-tolerant hose.

3. Drain the Tank. 

Open the drain valve and allow the water to run for a few minutes. Next, turn on a hot water faucet; this allows the water to flow freely. Wait a couple minutes and then shut off the incoming water supply to the water heater tank. You can now also open the pressure valve on top of the tank if you put a bucket under the discharge pipe. After the water stops flowing, briefly turn on the water supply to the tank to clear out any remaining sediment.

4. Close the Valves and Resupply the Water. 

Close the pressure valve on top of the tank along with the drain valve, but don’t turn off the faucet yet. Turn on the water supply to the tank and go to the open faucet. It will sputter and pop at first while it purges the tank of air. When this stops, the tank is full and you can turn off the faucet.

5. Restore Power or Gas to the Heating Element.

Wait for the tank to fill up. Once the tank is full, turn the heating element back on.

Flushing your water heater can save time and trouble down the road. If your tank is already leaking or you have other questions, it’s best to contact restoration specialists who serve San Marcos, TX.

For more information please visit us at http://www.SERVPROsanmarcosnewbraunfels.com.

Which Upgrades Lower Water Consumption the Most?

6/18/2018 (Permalink)

Shop flooded after water loss

Lowering water consumption can be a major step toward making any commercial property more efficient. Property owners considering upgrades to reduce water consumption should keep track of interior and exterior water usage at each property. Most water issues can be resolved by a water upgrade and regular monitoring.

The exterior of a commercial property can soak up the most water, particularly if the property owner maintains grass or planters. Drip irrigation has an efficiency rating of 98%, whereas spray irrigation only achieves a 65% rating. If you rely on any irrigation technology at your property, you should:

• Choose efficient drip irrigation designs
• Adjust the settings of the irrigation system on a seasonal basis
• Try watering less and adjust the schedule to support healthy plants or landscaping
• Use rain or weather sensors to monitor moisture levels in soil

If your commercial property does not have an irrigation system or you have already optimized this system to limit water consumption, there are many interior water issues that you can tackle to lower usage. Start with the bathrooms and any kitchen areas in a commercial property.

• Install aerators and flush valves
• Invest in touch-free faucets to save water over time
• Choose one-pint or water free urinals
• Install efficient appliances such as dishwashers

Sinks, showers, and toilets are often some of the most wasteful components in a commercial property. If your property also has an irrigation system, you may want to track water usage with separate meters. This can also help you reduce your overall water bill, as irrigation systems that are not metered separately may also carry sewer charges.

Any water upgrade listed above can amount in a reduction in water bills, solutions to water issues, and increased efficiency. If a commercial property in San Marcos, TX suffers a leak or water damage from any source, the owner should contact a commercial restoration service.

For more information, please visit us at http://www.SERVPROsanmarcosnewbraunfels.com.

A Business Owner’s Guide to Commercial Flood Insurance

6/13/2018 (Permalink)

Flooding caused by severe storms or other natural disasters can be devastating for businesses small and large. With an uptick in severe and unseasonal weather across the United States, it is important that business owners in flood-prone areas such as San Marcos, TX, understand that standard commercial insurance plans do not cover weather-related flood damage. Business owners in flood-prone areas should consider purchasing flood insurance if they believe that their company may be at risk. The following factors should be considered when deciding the correct course of action for you and your business:

Location and Weather.

Coastal regions aren’t the only places that are susceptible to flooding. Areas that receive heavy amounts of snow followed by warm springs as well as locations that receive year-round rains are also prone to floods.

High Risk vs. Low Risk.

Even if your business is not located in a high-risk area, you still may want to consider purchasing flood insurance. According to FEMA, roughly 20 percent of claims come from businesses located outside of high-risk areas.


FEMA calculates that just 1 inch of flooding can cause roughly $27,000 in damage, which can set you back significantly. Having an insurance plan in place that covers the full restoration of your property immediately following a flood will allow you to focus on getting your business back to where it was prior to the storm.


Insurance companies typically take about 30 days to process new policies. Don't wait for a storm to brew before purchasing your insurance plan. Assess the risks early on and purchase a plan before it’s too late.

Even if not required to purchase flood insurance, responsible business owners should always weigh their risks and consider all their options when it comes to fully protecting their livelihood. Remember, it only takes one flood to hurt a business, so talk to your insurance provider today to see what plan is best for you.

For more information, please visit us at http://www.SERVPROsanmarcosnewbraunfels.com.

3 Steps To Take Following a Commercial Fire

5/19/2018 (Permalink)

3 Steps To Take Following a Commercial Fire

If your commercial property has recently experienced a fire, you may be at a loss about what to do next. Fires disrupt business and can be very costly. It is a good idea to take steps toward fire restoration as soon as possible to limit the amount of money you lose and the extent of the damage to the property. Here are three steps that you can take to start handling the situation as soon as the fire has been extinguished.

1. Contact your insurer. Contact your insurer and discuss the extent of the damage as well as whether commercial damage remediation services are covered by your policy. You will need to document the full extent of damage to your property, including contents, in order to file a claim.

2. Contact a restoration service. If your fire insurance covers part or all of the cost of restoration, you should work with a company that accepts your insurance. Some fire restoration companies specialize in certain services such as smoke cleaning while others provide a full array of fire, smoke, and water cleanup services.

3. Schedule an assessment. Once you determine what your insurance will cover and what the restoration company you have chosen will do, you should schedule an assessment as soon as possible. Damage from fire and smoke will worsen over time. You can limit the extent of this damage by not touching or walking through the affected area and by boarding up holes in the structure. You can board up or fence off the damage yourself or rely on the restoration company.

A fire in a commercial property is a challenge, but full fire restoration is possible. Contact a certified commercial damage restoration company in San Marcos, TX covered by your insurance that provides all of the services you need, from drying out the property to soot and smoke cleaning.

For more information, please visit us athttp://www.SERVPROsanmarcosnewbraunfels.com.

Saving Precious Artwork When Mold Attacks

5/12/2018 (Permalink)

Anyone with precious artworks fears the damage that can occur when the canvas, paint, and water meet. Whether it is an unexpected flood in San Marcos, TX, excess humidity during storage, or a wet summer, the resulting moisture can wreak havoc on paintings and precious papers by introducing spores that may result in the need for mold cleaning.

Moldy Causes

Any organic item that is stored in an environment which is dark and damp can be affected by mold.
Painting casualties often include:

• Canvas
• Paper
• Wood
• Paint
• Glue

Mold can be an insatiable fungus that feasts on almost all organic materials. Furthermore, if a painting becomes part of a flooded storage room or basement, mold damage is almost sure to occur.

Expert Intervention

Experts in mold remediation advise methods of mold cleaning can depend on the value of the painting or drawing. If the artwork is extremely rare or valuable, a professional conservator may be the best option. Not only can he or she provide information on how to handle the delicate art, but he or she may also be able to provide the restoration services. Whether the artwork surface is acrylics, oils, charcoal, or watercolors, determining how to handle the surface may be very complicated.

Attacking Mold

When attempting to remove mold yourself, be careful not to wipe the mold off the painting. Pulling the mold across the canvas can stain and smear the unpolluted sections. Also, care should be taken in the products used to remove the fungus growths because most cleaning products can contain acid which can do irreparable damage to artwork.

Before removing the mold, make sure the artwork is completely dry by placing it in direct sunlight for between two and five days. The short time in the sun can help combat the mold and make it easier to remove. Then take a deep breath and formulate a mold cleaning plan of attack.

For more information, please visit us athttp://www.SERVPROsanmarcosnewbraunfels.com.

Protecting Your Pets During a Fire Emergency

5/7/2018 (Permalink)

Any fire emergency in a San Marcos, TX, home can be devastating, but losing a pet during a fire can make the situation even more tragic. To prevent this from happening, there are several pet safety tips you should put in place to protect your furry friends from potential harm:

Include Pets in Your Evacuation Plans

• Put someone in charge of making sure your animals are with you during an evacuation.
• Make sure your pets will respond when they are called. Practice calling them when there are distractions so you are confident they will respond appropriately in a fire emergency.
• Have a firebox in your home that contains any important pet information (ownership documents, vaccination records, veterinarian information, etc.) that you can easily take with you during an evacuation.
• Put a pet first aid kit with your family’s first aid supplies so you can grab it without wasting additional time during an evacuation.
• Stick a “pet alert” window cling on a front window or door that indicates how many pets you have and where they are in the house. This helps firefighters locate your pets during a fire.
• Do not try to find a pet if they don’t respond. The most important thing to do is make sure you and your family get out of the house safely.

Have Pet Plans in Place for After a Fire

Most residential fires result in serious damage that may mean you have to stay someplace else until your house is cleaned, repaired and restored. This can take several days or longer; during this time, you may need to board your pets or temporarily house them with friends or family. As part of your pet preparation, consider boarding your pets or having them visit your friends before there is a fire so they can adjust more easily when there is an emergency.

Surviving a fire emergency can be traumatic for you and your pets. Restoring your home to a livable condition is crucial to getting your life back to normal. Restoration specialists in San Marcos, TX, can make the transition smoother and get you and your pets back home sooner.

For more information, please visit us athttp://www.SERVPROsanmarcosnewbraunfels.com.

Mold and Insurance: The Basics

4/27/2018 (Permalink)

As most building owners in San Marcos, TX, know, there are many stressful steps that go into a mold cleanup. For one, you're likely dealing with damaged materials, whether it is a waterlogged carpet or musty basement walls. Secondly, you might be concerned over what items you can save. Lastly, there come the financial stages of mold infestation; will commercial insurance cover the costs?

The Fine Print

A relatively new angle of insurance, mold exclusions have become more common in the last 20 years. Typically, these exclusions encompass damage or losses caused by the growth and spreading of fungus. While most policies include mold in their coverage, it is vital that you read the details of your plan, since commercial insurance usually differs from other types of insurance, such as homeowner or renter plans.

The Exceptions

As the aforementioned pointer noted the importance of exclusions, you'll want to keep a close eye on possible speedbumps after mold damage. You may have information provided by the Insurance Services Office that can help clarify your specific coverage. For example, those with limited fungus coverage commonly receive protection in regard to the following:

• Damage
• Cleanup
• Repair

Many policies, however, do not cover incidents wherein the cause of mold involves fire or lightning.

The Main Coverage

Each incident can vary greatly from the next, but most commercial insurance policies cover cases where mold moves in after water damage or leakage. If your building has suffered from nature's unforgiving elements, you may want to double check to see if your insurance contains flood coverage by means of endorsement. If your policy does not include this feature, you may have a more complex situation on your hands. Fortunately, the mold remediation pros can help you navigate the steps of the cleanup process.

Mold cleanup – and all of the financial steps involved – can certainly seem a nightmare. Although it may take time to fully understand the details of your mold insurance plan, knowing all the basics can help you and your damaged building tremendously in the long run.

For more information, please visit us athttp://www.SERVPROsanmarcosnewbraunfels.com.

What Can a Certified Water Damage Expert Do for You?

4/25/2018 (Permalink)

Experiencing water damage in San Marcos, TX, can leave you wondering how to proceed. Who do you call when in need of water cleanup? Whether the result of a major disaster like a flood or smaller setback like a broken pipe, a certified water damage expert can offer multiple advantages to ensure the highest quality in your property’s restoration.

What Does It Mean To Be Certified?

Certification requires that water damage experts complete a Commercial Drying Specialist course with a Standards Developing Organization such as IICRC. Utilizing research and consultations with professionals in the field, these courses are designed to offer a set of practical standards in commercial drying and water cleanup. Professionals who offer their experience in creating these courses include the following:

• International, national and regional trade associations serving the professional restoration industry
• The scientific community
• Cleaning and restoration training schools
• Chemical formulators and equipment manufacturers
• Allied trades persons and others with specialized experience

A Commercial Drying Specialist should be trained in the best practices determined by these veteran sources.

Why Does Hiring a Certified Expert Matter?

It can be tempting to handle water damage restoration yourself, but a certified expert has tools and knowledge to which you probably don’t have access. For instance, a water damage expert can arrive with equipment specially designed to dry places in the house’s structure, such as water-soaked walls. Attempting to use your own equipment, such as a vacuum, runs the risk of damaging your appliance or even experiencing electrical shock.

A certified water damage expert can also understand the health standards involved in restoration. Depending on the cause of damage, the water may have come from an unsanitary source, in which case there are usually specific procedures to follow to make sure the restored property meets health codes.

When Can They Start?

Luckily, certified experts in water cleanup and restoration are often available 24/7. If you find yourself in a water damage emergency, contacting a professional is typically the first step to restoring your property to its former condition.

For more information, please visit us athttp://www.SERVPROsanmarcosnewbraunfels.com.

Top 3 Places Mold Can Hide in Your Home

3/16/2018 (Permalink)

You may think that your San Marcos, TX, home is free of mold growth. However, mold can hide in many places, almost completely out of sight, and spread across drywall, flooring and even interior walls. Knowing where mold likes to hide can be the first step in targeting and wiping out this unwelcome invader before it takes a permanent hold on your home.

1. Under Sink Cabinets

Hiding exposed plumbing with wooden cabinets can be a clever and attractive décor choice. However, if those pipes develop a slow leak that goes undetected for weeks, you may not notice it until the mold spreads enough to cause an unpleasant odor. It is wise to check your kitchen and bathroom sink cabinets at least once a month to prevent leaks and the mold that often comes with them.

2. Under Rugs and Other Flooring

After a flood, high humidity may cause mold to grow under carpet padding and underneath laminate floors. This can occur even if you had the floors cleaned and dried. Calling in a professional flood cleanup and mold remediation company may help you deal with this issue more effectively, as its technicians can find the source of the mold, remove the damaged flooring and eradicate it there as well as on wood moldings.

3. Inside Drywall

After a flood, mold growth can occur out of sight, behind interior walls. Not only can this affect the drywall, it might also spread to any insulation housed there. Over time, the insulation may begin to rot as the mold consumes both it and the drywall. If any room in your home suffered water damage from flooding, you may want to have your interior walls checked for moldy drywall or have your insulation replaced.

Mold growth can hide in your San Marcos, TX, home almost anywhere it finds a food source. Knowing its favorite hiding places can help you stop mold before it starts and prevent the costly damage it can cause.

For more information, please visit us at http://www.SERVPROsanmarcosnewbraunfels.com.

Why Do You Smell Mold?

2/21/2018 (Permalink)

Mold can hide out of sight for a long time, but the odors often give it away. It’s common to notice a mold smell when a colony spreads. If you detect a musty fungus smell, call a professional mold remediation expert in San Marcos, TX.

What Causes the Odor

The mold smell, which is very similar to a mildew smell, is the result of gasses released during specific phases of the mold’s life. Mold is a microscopic fungus that groups together in colonies. A population of mold feeds, reproduces, expels waste, and dies. Each of these biological processes results in a chemical byproduct you can smell.

Where Molds Love to Hide

Like all living things, molds need certain conditions to be met to survive and thrive. Although there are hundreds of species of molds, they have shared likes and dislikes:

• Water, moisture, or high humidity
• Isolated places to develop undetected
• Organic material to consume

The spaces between walls and under ceilings fit the bill perfectly. Wood beams and the cellulose in drywall contains lots of organic compounds for molds to chew on, and the still air traps enough moisture to keep the mold happy. It can grow for a long time hidden out of sight before you ever notice it.

What You Need to Know About Biohazard and Sewage Contamination Cleanup

2/21/2018 (Permalink)

Here at SERVPRO San Marcos/New Braunfels we are always ready to respond at a moments notice when you need us and come prepared with the proper training, supplies and cutting edge equipment to get the job done right the first time.

Biohazard Cleanup Services include:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

If you have a need that is not listed above call us at (512)396-8225 and was can have a representative investigate your issue to determine if we can help.

Do's and Don'ts With the Presence of Biohazardous material:


  • Avoid the contaminated area if possible.
  • Assume all bodily fluids are contaminated.
  • If the situation is life threatening call emergency personnel.
  • If possible turn off appliances such as HVAC.
  • Wear protective equipment if working in the structure
  • Call professionals.


  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't try to clean up yourself.
  • Don't remove contents from the affected area to non contaminated areas.

If you discover the presence of a biohazardous contaminate in you home of place of work call the professionals at SERVPRO San Marcos/New Braunfels at (512)396-8225

SERVPRO San Marcos New Braunfels Available 24/7 Even on Holidays

2/21/2018 (Permalink)

As winter season approach remember to stay safe and be aware of fire hazards. Here at SERVPRO San Marcos New Braunfels we see first hand the disastrous effects of home structure fires and want you to be aware and prepare.

Be Aware of the Leading Cause of Home Fires.

According to a recent National Fire Protection Association (NFPA) report, there are around 400,000 house fires every year in the United States. Below are the top 7 causes of home structure fires. 

  1. Cooking Fires, responsible for 42%
  2. Christmas Tree Fires
  3. Smoking
  4. Candles
  5. Appliances
  6. Heaters
  7. Children Playing With Fire

Prepare, Because No One Expects it to Happen to Them.

First, make sure your home fire extinguisher is not expired, is easily accessible and ready to use. Also, check the type of extinguisher you have as not all are useful for every type of fire. 

Second, protect yourself and valuable items. Fire safes are a great way to protect irreplaceable items such as important documents, family heirlooms and memorabilia such as photos.  Have a plan to escape in case the fire is to large to control with your extinguisher. Many fire experts agree that in some cases you have as little as 2 minutes to escape a home fire before its too late.  

Last, have a post disaster plan. In the event the unthinkable were to take place know who to call. Here at SERVPRO San Marcos New Braunfels we have Institute of Inspection Cleaning and Restoration Certification (IICRC) certified professionals ready to respond to your needs at a moments notice and we are available 24 hours a day 7 days a week, even on holidays.

Don't let your holiday plans go up in smoke, take the time to prepare and be aware. Wishing you a safe holiday season from all of us here at SERVPRO San Marcos New Braunfels.

If you do experience a fire or water damage call us any time at (512) 396-8225 or visit our website for more information. 

Why Choose a Company With IICRC Certified Technicians to Restore Your Home After a Water Damage?

2/21/2018 (Permalink)

Damage Caused by Water is Usually Worse Than the Homeowner Thinks.

When water intrusion occurs it is very important to react fast. That is why here at SERVPRO San Marcos/New Braunfels we have a crew on stand by 24/7. Water in a home can spread very fast if not addressed immediately. This is especially true in multi story buildings and those with slabs. As gravity takes effect, the water will naturally want to move down which leads it from the attic/upstairs to the lower levels of the home or business. Unfortunately the water cannot easily just run through a slab and drain outside the structure, it will begin to pool and move outward increasing the affected area as time goes by. Whenever this spreading water comes in contact with a pours material such as wood, carpet or drywall, the material causes a capillary action we call wicking where the water will be absorbed into the material, even allowing it to move up wally, once again increasing the area damaged as time passes. As if having a wet home or office is not bad enough the results of not taking action as soon as possible can be even worse, especially if the water is from an unclean source. Dirty water is filled with many hazardous substances ranging from chemicals to animal feces, parasites, bacteria and fungi. Bacteria, viruses and fungi grow aggressively in contaminated liquids, and severe health risks, like salmonella and hepatitis, are common in flood waters and sewage. When you combine contaminated water with a home built of mostly organic material you now have an optimum environment to promote the growth of countless hazardous organisms.

Fortunately SERVPRO San Marcos/New Braunfels has several Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians who are specially trained to address the full extent of a water damage in your home or business.

When You Choose to Use Certified Personnel.

When choosing certified personnel you can rest assured you are in good hands. Here at SERVPRO San Marcos/New Braunfels our technicians are trained to use state of the art detection and restoration equipment. If there is water in your home we are experts at finding it and getting it out fast. We also use industry leading disinfection chemicals to be sure your home or business no longer poses a hazard to you, your family or your coworkers. We even offer the use of green chemicals. 

If you experience a water damage in your home or business remember we are here to help just be sure to contact us before the damage gets out of hand. Call us today at (512) 396-8225 or check out our website, we are also on Facebook.

Is Your Vehicle Prepared for Winter

2/21/2018 (Permalink)

Winterizing Your Vehicle

It’s a good idea to check your battery, ignition system, thermostat, lights, flashers, exhaust, heater, brakes, defroster, tires, antifreeze, windshield washer fluid, and oil regularly to keep you from becoming stranded and ensure safety. It’s also a good idea to add these items to your vehicle if expecting a winter storm.

  • Blankets or Sleeping bag
  • Flashlight and Extra Batteries
  • First Aid Kit
  • Water
  • Extra Dry Cloths
  • Windshield Scraper
  • Tow Rope
  • Booster Cables

In our next blog we will discuss steps for winterizing your San Marcos / New Braunfels area home to prevent water damage and save energy this winter. In the event you do experience a water damage in your home call us today because the longer your home stays wet the more extensive the damage can become. Call SERVPRO San Marcos/New Braunfels (512)396-8225

Preparing for Winter Storms

2/21/2018 (Permalink)

Don't Let Winter Storms Ruin Your Day

Severe winter weather can occasionally cause havoc in many parts of Central Texas. Unlike our friends to the north we usually experience mild winters with temperatures rarely dipping low enough to cause major problems. This is both a blessing and a curse. On the bright side most of us are able to enjoy moderate temperatures for the majority of winter, the down side of this is when strong winter storms hit we are by no means prepared for them. Aside from our bodies being used to warmer weather most of our homes, vehicles and emergency personnel are also equipped for warmer temperatures. Let’s take a few minutes to talk about preparing for winter weather, and what do to in the event of a strong winter storm.

Items You May Need

  • Extra Batteries- Be sure to have backup batteries for all essential devices.
  • A Reliable Telephone- Preferably one that can still function if the power goes out. Cordless phones will not work if power goes out, cell phones may or may not work, and the best bet is an old style phone which has the cord connecting the handset to the phone base. In the event you lose power the phone lines may still be intact and these style phones will continue to work.
  • Battery-powered NOAA and/or AM/FM Radio. In the event of power failure these battery powered radios may be your only way to access information on the weather and emergency broadcasts.
  • Water- Be sure to have enough water to last at least 3 days. Recommended amounts are 1 gallon per person per day. In emergency situations don’t forget your water heater will typically remain full of water, this water can be used in survival situations.
  • Food- Be sure to have enough food on hand. The best are high energy nonperishable foods that don’t need to be cooked or refrigerated such as nuts, dried fruits, cereal, and granola.
  • Money- Remember in a severe storm you may lose power, be sure to have some extra cash stored because without power you cannot use your card at the store or ATM, also stores may not accept checks as they regularly require electronic processing through the stores point of sale system.
  • Medication, First-Aid and Baby Supplies- Being it could be days before you can drive be sure you have the needed medical supplies.
  • Emergency Heat- Unlike in the north, many Texans do not use a fueled furnace so if you lose power, you lose your main source of heat. Keep a stock of dried wood if you have a fire place or wood stove. Kerosene heaters are also a good alternative. Just be sure you know how to safely operate your emergency heaters.
  • Emergency Gas Powered Generators- Another option is using a gas powered generator to run your necessary appliances in the event of power outage during a winter storm. Just be sure to keep up with the maintenance and have plenty of fuel so when the time comes you need to use it, the generator functions properly. Also know the load it is capable of handling. Some may only be able to run your heater and fridge while some are capable of powering an entire home. 

Call SERVPRO San Marcos/New Braunfels (512)396-8225

Repairs and Rebuilds Will Need to Take Place

2/21/2018 (Permalink)

Soot damage, smoke damage, and more can all result in the need for repairs, replacements, and complete rebuilds. For example, if there is a lot of soot damage, it might mean that countertops have to be replaced. Fire damage restoration will often involve tearing damaged materials out as well as replacing many items. Carpeting, drywall, and cabinetry are some of the most common aspects involved with fire damage restoration.

Fire damage professionals will look to save as much as possible. Some things can be salvaged with deodorization or with some basic repairs. Other items will need to be replaced as a result of extensive fire damage.

When fire cleanup starts sooner rather than later, it's easier to make the repairs. If there is nothing done early on, the process can take longer because there is more damage to deal with.

The moment that a fire in a home or a fire in a business has been put out, a call should be made to a restoration company. It will make it easier to board up and begin on the fire damage restoration.

Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on fire damage.

What That Little Spot on the Wall Could Be

2/21/2018 (Permalink)

When a colony spreads far enough, it penetrates the host material that supports it. It consumes and rots away the very structures where it lives. Mold hiding in walls sometimes forms small spots visible to the building’s other inhabitants.

A reoccurring mold spot that does not go away, even after multiple attempts to clean it, indicates a more extensive infestation is hiding out of site.

When To Call an Expert

Do not ignore the signs of mold contamination. When you get the first whiff of mold smell or when you spot a troublesome mold patch, contact a mold remediation expert. Technicians can assess your home to determine the extent of the damage. When necessary, professional cleaning, removal, and renovation is the only way to eradicate an infestation.

Finding Signs of Mold While Digging Deep into Closets for Your Holiday Decorations

2/21/2018 (Permalink)

Have you ever been digging out your holiday decorations and discovered a stale musty smell? Maybe you have even seen discoloration on walls, ceiling or floors? These can be signs of mold and in most cases should be investigated. Many people have the misconception that mold and mildew are different when in fact mildew is mold. There are over 10,000 species of mold and regardless of how hard you try to keep it out, truth is mold spores are everywhere. At normal levels mold spores are just an every day occurrence but if the spores inside your home find a dark damp place with a bit of organic material they can quickly flourish into a large colony negatively affecting the air quality in your home.

If you think you may have a mold issue in your home call SERVPRO San Marcos/New Braunfels at (512)396-8225. We have Certified mold personnel waiting to help you.    

What Every Homeowner Should Know About Furnace Maintenance

2/7/2018 (Permalink)

As a homeowner in San Marcos, TX, you have a lot of things to think about on an annual basis. From cleaning rain gutters to preventing cold weather pipe freezing, home ownership can certainly keep you busy! However, it’s important to remember furnace maintenance on your list of things to do around the house. It’s easy to forget about your furnace when it’s working properly, but lack of regular maintenance could eventually lead to other unpleasant responsibilities, such as smoke damage and fire cleaning. Here are a few things every homeowner should know about furnace maintenance.

The Importance of a Maintenance Schedule

A well-maintained furnace is less likely to have problems than one that isn’t regularly serviced. Regular maintenance can help your furnace in the following ways:

• Ensure efficiency
• Extend the useful life of the unit
• Reduce risk of failure
• Keep your family safe

Many experts recommend that you have your furnace checked by a professional at least once each year (preferably before winter). Of course, if your heating system shows any signs of problems, have it checked right away, even if it’s not within your regular maintenance schedule. Doing so could potentially reduce the risk of fire danger in your home and eliminate the need for fire cleaning services.

Aspects of Furnace Maintenance

Routine furnace maintenance services typically include a thorough check of the vent system, blower and components. If leaks, blockages or buildup of debris are observed in any of these components, cleaning and repairs may be performed. As part of the furnace inspection, the electrical connections will typically be checked to make sure they’re tight, and belts will be observed for signs of cracks or other damage. The air filter will likely be replaced or cleaned, and the motor’s moving parts may be lubricated to ensure proper motion.

Scheduling Your Maintenance Appointment

If you don’t like the idea of fire cleaning or smoke cleaning, do what you can to take preventative measures and keep your home safe. Regular furnace maintenance appointments should be an essential part of every homeowner’s annual list of responsibilities.

3 Surprising Facts About Mold

1/17/2018 (Permalink)

After a major flood, your San Marcos, TX home may suffer damage that is obvious to the naked eye. Water stains, furniture damage and other issues will probably catch your attention right away. However, one serious problem could be developing out of sight behind walls and under cabinets. Mold growth can take hold in your home quickly after a flood. You may be surprised about its habits and effects and the considerable damage these can cause.

1. Mold Can Grow Quickly

Once flood waters recede from the interior of your home, mold can start to grow in moisture-rich areas as quickly as 24 hours. If the growth goes unnoticed, the spores can spread even further. A professional cleanup and restoration company can perform mold remediation after a flood to discover and eliminate growths before they can take hold.

2. There Are Different Types of Mold

Mold growth can occur almost anywhere in the home after a flood, but not all mold species are the same. Cladosporium, for example, is a type of black mold that is often found in warm places with a high humidity, while acremonium is a white mold that has a powdery appearance. It is important to remember that any kind of mold can grow after standing water is removed from a home, so you may want to have your residence tested soon after.

3. Mold Spores Can Travel Easily

Once mold starts to grow, the spores can travel through your home’s air conditioning and heating system, where they find new places to grow. Unlike bacteria, mold spores are complex and can organize colonies quickly when the environment is right. Mold remediation from an expert home restoration company can help you stamp out spores no matter where they try to take hold.

Mold growth can be a common problem after a flood. If you find yourself facing this issue in your San Marcos, TX home, calling in a mold remediation specialist can eliminate these sneaky spores before they make themselves at home. Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on storm damage.

What to Do About Water Damage Until Help Arrives

1/17/2018 (Permalink)

Dealing with water damage in San Marcos, TX can be complicated. Regardless of if the broken pipes only affected one room or if the entire house needs to be dealt with, you always want to contact a professional team to come out and address the issue. You do not want to make the situation worse by trying to fix pipes on your own; leave the water cleanup to the experts.

1. Determine If It Is Safe to Stay in the House

At the end of the day, you want to ensure everyone in your family is kept safe. This requires you to determine what the “slip and fall” risk is within the house. You also need to be incredibly wary of electrical fixtures affected by the flood water. Stay out of any rooms where the ceiling is sagging, and do not turn on a ceiling fan if that is the case, because water damage can make fans unstable.

2. Ventilate the Rooms

You can help the professional water cleanup crew by beginning the ventilation process as soon as you can. You should open up any windows in the room and run the air conditioner. This will help dry down the room and delay mold growth. It will not prevent mold and mildew entirely, so you still need to contact a professional team to address every danger in a room.

3. Salvage What You Can

You do not want to put yourself in any danger by reaching into potentially contaminated water, but you can attempt to retrieve items affected by water damage. Wet fabrics can be removed and hung outside to dry. You can also pull out magazines and books to help the pages dry sooner. Do not plug in any electronics until you know for certain they are dry. Water remediation in San Marcos, TX can be dangerous work, so leave the heavy lifting to the experts. Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on water damage.

Steps to Take After Water Damages Your Home or Business

1/17/2018 (Permalink)

Water damage cleanup is a big task, but it doesn’t have to be a task you take on yourself. In fact, it’s much better if it isn’t, because most insurance policies cover damage from broken pipes and other sources of non-floodwater damage. That means the professional cleanup you need is likely to be accessible, since covered costs are taken care of beyond the amount of your deductible. Of course, it’s important to understand in advance what your insurance does and does not cover specifically, so you can make better choices about risk management all around. When you do discover that water cleanup is necessary in New Braunfels, TX here are the steps you should take.

In the First 10 Minutes

Immediately after finding the problem, take these steps:

1. Turn off the water main if it is accessible safely.
2. Remove everyone from the affected area.
3. Contact your insurance company and/or a professional restoration service.

If you are unsure which service to use or what your insurance covers, call your agent first. If you have a plan of action and you understand both your coverage and your insurance company’s method of handling cost sharing, then call for help with the water damage first.

In the First Hour

1. Provide workers with access to the area and a clear description of the problem when they arrive.
2. Make arrangements for access to important amenities for your employees, such as restrooms and clean water during the repair.

Broken Pipes in Winter

Winter water damage can cause significant complications, and burst pipes are far more likely during freezing temperatures, because the formation of ice inside the pipe often leads to the problem. That’s why it’s important to have an emergency preparedness plan that includes all emergencies in all seasons, so you know how to respond to water damage in New Braunfels, TX whenever it happens. Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on commercial water damage.

What is the best way to cleanup water in my home?

1/10/2018 (Permalink)

If you have water damage in your home the first step is to contact a licensed restoration company like SERVPRO San Marcos/New Braunfels. They will get someone on site immediately to start the mitigation process. 

1. Once on site, all of the standing water needs to be extracted. Once extracted, drying equipment can be placed throughout the home. 

2. After a few days of monitoring and drying, the home should be dry. Once dry all of the equipment can be removed and the repair process can begin. 

3. It is critical to have SERVPRO San Marcos/New Braunfels document each step of the job. This way the records for the insurance company can be provided. 

4. If you have any questions about the water damage restoration process, feel free to reach out to SERVPRO San Marcos/New Braunfels at anytime by calling (512) 396-8225.

What do I do if I get water in my business?

1/10/2018 (Permalink)

If you get water in your place of business it is important to get the situation under control as soon as possible. This way you can get your doors back open as soon as possible. Here are some steps of what to do if this happens to you. 

1. Contact SERVPRO of San Marcos/New Braunfels immediately to begin the mitigation process. They will send a trained crew onsite to begin extracting the water. 

2. After all of the water has been removed, SERVPRO of San Marcos/New Braunfels will being to place green drying equipment throughout your facility. 

3. They will monitor the equipment and drying process until it is complete. After they will remove all of the equipment and have your business ready for any necessary repairs. 

How do I cleanup after water enters my house?

1/10/2018 (Permalink)

Getting water in your home can be a traumatic experience. However if dealt with quickly, your home can be back to pre loss condition very quickly. SERVPRO of San Marcos/New Braunfels has some tips and guidance for you to follow. 

First, contact SERVPRO of San Marcos/New Braunfels immediately to get a team on site to start the extraction process. Once all of the water is removed the drying process can begin. 

Second, air movers and dehumidifiers can start to be placed throughout the home. It is critical that the equipment runs long enough to completely dry the home. If any moisture is left behind, it can start to create microbial growth. 

Third, after all of the drying is complete, SERVPRO of San Marcos/New Braunfels, will remove all of the equipment and have the home ready for repairs. 

Drive Safely During Heavy Rains

1/10/2018 (Permalink)

Cars stranded on I-35 during a heavy rainstorm.

Rain is Coming.

With heavy rain in the forecast for New Braunfels, San Marcos and the surrounding areas we here at SERVPRO San Marcos/New Braunfels want to help keep you safe. Heavy rain can have more effect on your ability to drive safely than you realize. You will typically experience reduced traction, less visibility, and difficulty handling your vehicle at normal or high speeds. On top of that in Central Texas, we all know how fast heavy rain can cause flood conditions. In flood conditions, extra caution is required as it only takes 12 inches of fast moving water to wash some smaller vehicles off the road and studies show about half of the flood drownings are due to people driving their cars into high-water. 

A Few Pointers to Help Drive Safe in Inclimate Weather:

  1. Turn your lights on, this can help you see and will greatly help others see you.
  2. Slow down. Not only does it take longer to stop, the faster you are moving the greater your risk of hydroplaning. 
  3. leave more space between yourself and cars in front of you. In wet conditions, your vehicle may require 2-3 times as far to stop. 
  4. Be sure your car is maintained. Improperly inflated tires not only reduce traction it causes abnormal wear which can lead to a blowout. In bad weather, a blowout can be a real nightmare. 
  5. Check your wipers before leaving the house. Make sure they function properly and are in good condition to effectively remove water from your windshield.

Along with the hazards of driving in bad weather comes the threat to your home and property. If you experience storm or flood damage call us today at (512)396-8225 we have certified experts that can arrive immediately to help prevent more damage and start the restoration process right away. 

Commercial Fire Considerations

1/10/2018 (Permalink)

Using a Tarp to Avoid More Damage

Commercial fire damage, whether it is caused by an electrical fire or a utility room fire, usually causes holes in the walls and ceiling of the building. These can let in water when it rains and cause even more water damage, besides the damage caused by the fire sprinkler system, the fire suppression system, or the fire hose and fire truck used by the firefighters. These openings need to be sealed off with tarps or boards.

The other reason for securing the building with tarps and boards is to keep looters from entering your building to steal items of worth. Along with boarding up the building, there is the option of using fencing and security to keep it safe.

Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on fire damage.

Biology of Mold and Why It Grows

1/10/2018 (Permalink)

Mold cannot be seen with the naked eye because it is microscopic in size, at least in the form of a spore. We often see visible mold in a home but we are constantly asked: "How did I have mold in my home?"

Mold is everywhere, even in your home. It is transferred to your home on your clothes, pets, and even the HVAC system. It is a common occurrence in the outdoors and is therefore common in your home.

Visible mold comes about after there is a water damage in your home. The mold uses the moisture to grow and will, therefore, cause a problem inside your home. Once the mold begins to grow it will sporulate thousands of mold spores making your home contaminated and needing remediation.

Visit this site for more information on mold in your home.

CDC - Mold - Home Page - Centers for Disease Control and Prevention

How To Keep Mold From Spreading

12/1/2017 (Permalink)

How To Keep Mold From Spreading

Dealing with mold in San Marcos, TX is frustrating. Mold can cause incredible amounts of damage to your home. Black mold can spread quickly if it is not dealt with immediately, so mold cleanup should be your top priority as soon as you discover the problem. If you have a moisture problem, you have the perfect environment for mold growth. Follow the two steps listed below to help speed up the process of eliminating mold.

1. Turn Off Your HVAC System

Your first instinct may be to run your HVAC system or a fan to help dry out your home and destroy the moisture that encourages mold growth, but airflow causes mold spores to spread. To reduce moisture, rely on the process of evaporation. Open windows and doors to let fresh air in, and use a dehumidifier to dry out your home. This process prevents mold from spreading and makes the environment less conducive for mold growth.

2. Turn Off Water

Running water puts moisture into the air, which encourages mold to grow. Broken pipes leak and allow water to seep in and cause even more damage. By turning off your water, you can eliminate both of these potential problems. Keep the water turned off until you are able to complete the cleanup process and remove every bit of black mold in your home.

When mold takes hold in your home, quick mitigation is the only way to keep the growth from spreading throughout the building. By reducing the amount of moisture in your home, you can keep mold spores from spreading. Doing simple things like turning off your HVAC system and your water can reduce the airflow and amount of moisture present in your home. When dealing with black mold in San Marcos, TX take quick action by following these tips, and prevent the mold from becoming an even bigger problem. Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on mold damage.

What Is Black Water?

12/1/2017 (Permalink)

What Is Black Water?

Flooding can be devastating for your San Marcos, TX business. Water from a flood is considered black water, as it can be contaminated with several harmful substances. Adequate preparation and timely response measures can help protect your personnel from harm and restore your company to normal operations as soon as possible following a flood.

Flood Water Isn’t Harmless

Black water generally refers to wastewater from toilets that is contaminated with pathogens. However, during a storm or natural disaster, flood water is also likely to contain these harmful substances, so it is classified in the same way. Because of this contamination, damage to your building can extend beyond just the visual effects on floors and walls. There can be lingering threats:


Immediate Cleanup Is Essential

Because of the risks contaminated water brings to your building, the best thing you can do is call for emergency sewage cleanup immediately. Trying to deal with water damage yourself is risky. You may not be able to tell if you are dealing with clean, black, or gray water, and you may not have the tools to remove all the water promptly. Storm restoration technicians have the proper training and equipment to handle sewage cleanup and water removal safely.

Restoration Is Complex

Once the waters have receded, it may seem like things can go back to normal as soon as the walls, floors, and furniture are dry. However, damage can extend beyond the surface. There could be damage to the building’s infrastructure. Hiring a restoration company is the best way to ensure your business is ready to resume operations in a timely and safe way. Expert water damage technicians can mitigate threats from black and gray water and make sure your building looks like it did before the flood. Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on flooding.

Professional Storm Damage Restoration

11/6/2017 (Permalink)

Professional Storm Damage Restoration

A storm is a natural phenomenon that is quite hard to predict and tough to avoid once it hits. It, therefore, means that people living in storm-prone areas have to find ways of protecting themselves in case one arises. What is usually in jeopardy when a storm occurs are tangible material things like businesses, homes, and offices.

Hiring a professional storm damage company is the best solution in such cases. They are usually well prepared for incidents like river flooding, hurricane damage, and wind damage any time or any day as this is their job. Explained in this article are the various types of storms and importance of hiring professional storm damage restoration services.

Examples of Storms

Ice storm – They occur during winter when top temperatures are below freezing. Ice damage makes roads impassable and causes ice damming on rooftops. An ice dam blocks melting snow from draining, causing a roof leak.

Windstorm – Wind damage occurs when powerful winds, which have no or little precipitation, move very fast across the earth’s surface, causing havoc. Such a storm lasts typically for a few minutes, but the wind damage can be quite severe. It can break pipes, resulting in ground water, roof leak. This requires storm restoration services like roof repair.

Thunderstorm – It is usually accompanied by lightning and heavy showers, causing river flooding, roof damage, falling trees, and so on. Flooding caused by this type of storm destroys shelters and makes it hard for people to protect themselves. Flood water can also get into the house and destroy walls. an expert will use a flood pump to get rid of excess water.

Hailstorm – It occurs during a regular thunderstorm. Some of the hail, which precipitates from the clouds can be quite small, but there are times when they are larger than a couple of inches. The large ones can cause hail damage to property and can severely hurt people. Hail damage can cause roof leaks, and in worst cases, the roof damage can be quite severe, thus requiring home restoration. Hail damage causes frozen pipes and roof damages, and this call fall roof repair and storm restoration.

Hurricane – It is also referred to as a tropical cyclone and occurs over tropical and subtropical waters. The storm is usually accompanied by extreme winds, which cause a lot of havoc. Hurricane damage manifests itself in the form of flooding, roof damage, flood water and roof leak, which require storm remediation.

Importance of Hiring Professional Storm Damage Restoration Services

Examples of damages which professional company deals with include; hurricane damage, ice damage, ice damage, ground water, frozen pipes, ice damming, river flooding, wind damage, flood water, and roof leak. All these damage forms require storm restoration services like water restoration, roof repair, ice dam removal, and replacement of frozen pipes. The benefits of storm restoration by a professional company are explained below.

Assess damages – In most cases, storm damage can be witnessed on roofs. Examples of roof damage include roof leak, split seams, dents on gutters and vents, ice dam, and broken or cracked slate. Hailstorms and ice storms result in frozen pipes and ice damming, while hurricanes and thunderstorms result in flooding inside houses and water damage on walls. Before a home restoration begins, all this damage needs to be assessed. Professionals usually do an impressive job here and do not leave anything to chance.

Provide an estimate of storm restoration costs – After doing a thorough job at assessing the extent of the storm damage, a professional company gives its clients the estimated cost of storm remediation. At times, the price may be too high, so some provide a payment plan as well. Their primary goal is to offer home restoration services without their clients feeling like they are losing more resources.

Water restoration services – flood water that results from river flooding, ground water or a thunderstorm must be removed to prevent the growth of mold. Professionals use a flood pump to perform this particular task. A flood pump is used because it removes flooding waters very fast and efficiently, hence excellent equipment for achieving water restoration. so, only hire a company that has a flood pump.

Hail damage restoration – Apart from water restoration, hail damage restoration also involves ice damage restoration as it causes ice damming. A professional company uses efficient equipment to remove the ice dams and fix the damage caused by the storm.

Mitigation services – There are precautions that can be taken to ensure flooding does not occur again. It involves tightening water valves to control ground water and occasional roof repairs in storm-prone areas. Mitigation services can also be viewed as a way of achieving storm remediation.


Home restoration should be done as soon as possible after a storm. Procrastinating only worsens matters like hurricane damage and increases the cost of repair. Most professional restoration companies are ordinarily close to storm-prone areas to be available to their clients as soon as disaster strikes. It is, therefore, crucial for victims to get in touch with the desired company for the commencement of storm remediation. Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on storm damage.

What to Know about Commercial Fire Damage Restoration

11/6/2017 (Permalink)

What to Know about Commercial Fire Damage Restoration

As a property owner, it is often a challenge dealing with commercial fire damage in the event of an electrical fire. After a fire is extinguished, the damage left behind is a primary cause of concern. No matter the severity of the electrical fire, it can leave behind soot damage, smoke damage, or leaking plumbing. In this way, fire damage can cause significant losses to your property. In addition to that, you can experience losses involving both loss of revenue and expensive repair costs. For this reason, you need professional fire restoration services.

It is the reason why it is imperative that you contact a commercial fire damage restoration company. In case a fire affects your property, never attempt to restore your property by yourself. Whether you own an office, building or factory, the expedient restoration of your property is of paramount importance. Property owners typically suffer damage caused by a fire. For instance, injury can arise from soot damage, smoke smell, and ashes left behind by a fire.

The accumulation of soot can stain your property's walls, furnishings, ceilings, electronic equipment, and flooring. Stains caused by soot damage require the repainting of the entire property. The smoke smell left behind by an extinguished fire can permeate your building's air conditioner, air ducts, walls, and subfloors. Besides, smoke smell poses a health hazard to a property's occupants. In addition to that, a fire in the home or a fire in business can generate the toxic gas carbon monoxide during combustion. When this gas is concentrated in high volumes, it tends to be dangerous.

It is crucial than that a property is adequately ventilated to get rid of this hazard as well as guarantee a safe working environment. Another important aspect of fire damage control is damage caused by standing water from a fire sprinkler system, a fire truck, a fire hose, or fire suppression system. If not addressed adequately, it can seep into materials or furnishings salvaged in the rescue effort. However, by employing the services of a professional restoration company you can mitigate against water damage, fire damage and smoke damage. A commercial fire restoration company employs skilled technicians and state of the art equipment clean a home or business back to preloss conditions.

A restoration company assures you of immediate action as well as industry tested fire restoration procedures. In this respect, the company assesses the structural integrity of your building. After that, it creates an inventory of salvageable and non-salvageable materials. It is at this stage that you make a decision permitting the company to conduct restorative activities. By doing so, you can resolve any hiccups along the way and reduce any business downtime.

Fire is a significant threat to businesses, schools, and businesses as it can cause significant damage to your property. No matter whether a building is restorable after a fire is put out, it is just a beginning of property restoration. You may have to board up your property's windows, doors, or roof immediately as protection against looters or further damage.

Selecting the Right Commercial Fire Restoration Company

With fire being one of the most significant threats to commercial property, managing the aftermath is highly emotional. The devastation caused by a fire can affect anything from vegetation to commercial property. It is recommended that you proceed with caution when recovering from a fire.

Caveat! Never attempt fire damage restoration on your own. Always contact a professional restoration company. Besides, do not try to clean up fire damage, soot damage, electrical fire, utility room fire, or smoke damage restoration after a fire on your own. If you do so, you risk exposing yourself or others to harm or aggravating the situation. In case of an electrical fire utility room fire inform your insurance professional, and collect evidence of the destruction. After doing so, it is time to contact a restoration company for professional fire restoration services. Visit http://www.SERVPROnwwichita.com for more information on commercial fire damage.

4 Ways to Deal with Fire Damage

11/6/2017 (Permalink)

4 Ways to Deal with Fire Damage

A fire in a home or a fire in a business can be extremely damaging. A smoke smell may be present. There might also be soot damage and smoke damage. Calling in a professional restoration company will make it easier to explore fire damage restoration.

Identify Extent of Damage

The fire damage as a result of a fire in a home or a fire in a business could be limited to one area. It might also spread throughout the entire building. This is why it's important to board up and then assess what has happened. Whether there is residential or commercial fire damage, it's important to identify every area.

This is when it pays to bring in a restoration company. If a single area is missed, the fire damage restoration will not be as comprehensive. This could spell trouble for a property down the road.

Clear Out Fire Damage

Fire cleanup is a comprehensive project that needs to be done right. When there is fire damage, it's important to focus on the smoke smell, the smoke damage, as well as any soot damage. Plumbing and electrical work could be impacted. It will also be necessary to rip up flooring, drywall, and other areas that have been severely impacted by the fire in a home or fire in a business.

A restoration company will come out to board up. Once the board up process is complete, it's then possible to work on clearing everything out and rebuilding. The board up is simply designed to keep the location secure while focusing on the fire cleanup and overall fire damage restoration.


Fire damage professionals will know how to renovate, including how to eliminate the smoke smell so that there is no constant reminder that there was a fire in a home or fire in a business. Residential and commercial fire damage will often result in a lot of damage. It's, therefore, the fire damage restoration that will help with the overall renovation.

Renovations can include many things:

Replacing carpet

Various professionals might need to be called in to help with the renovations and fire cleanup. How one goes about the fire cleanup will also impact the amount of time it takes to restore and renovate.

As the renovations go on, the smoke smell will dissipate. It will then be possible to overcome commercial fire damage in its entirety. How a company or individual focus on mitigation will determine how much restoration needs to happen. Those who wait until the last minute to board up and who don't do anything to alleviate the problems are the ones who end up with the bigger projects. These issues can be avoided easily enough by knowing that it's important to call in professionals from the very beginning. It makes a big difference in the overall project.

Many people don't realize how much smoke damage and soot damage can affect a home or business. A restoration company will be able to determine what needs to be rebuilt.

Countertops, cabinets, and more might need to be constructed to offer stability to the building. Soot damage and smoke damage can weaken walls, counters, and more.

The good news is that residential and commercial fire damage can be overcome. It's a matter of calling in the professionals who know how to deal with fire damage. There are plenty of ways to deal with the problems. However, it starts with knowing how to assess the damages so that nothing is overlooked.
Visit http://www.SERVPROnwwichita.com for more information on fire damage.

Professional Water Damage Restoration Explained

9/11/2017 (Permalink)

Professional Water Damage Restoration Explained

Water can inflict the worst kinds of damages on your building. What once was your haven of productivity or comfort can quickly transform into a messy nightmare because of extensive water damage. Learn how to face water in home or water in business emergencies and how professional mitigation and restoration services can be your solution to flood damage in your home or business.

Assessing the Damages and Initial Cleanup

You may not appreciate the full water cleanup process until you are facing a water damage emergency of your own. It is only after you see water in home or water in business crises happen in your own life that you realize how important it can be to contact a restoration company to respond to a supply line break or any kind of pipe break that occurs anywhere in your building.

A professional restoration company can go beyond drying water damage on just the surface of a flooded home or business, however. These flood damage experts come to your location with all of the restoration equipment needed for proper mitigation and water cleanup that your home or workplace might require after a supply line break or pipe break in the bathroom, kitchen, or elsewhere.

It is true that when the restoration company arrives to your flooded home or business that the contractors will focus on drying out the wettest surfaces first. To make it easier for them to work on the water in home or water in business, these professionals will work on drying out fixtures like:

upholstered furniture
walls and ceilings
window coverings

Once they address the first level of water cleanup, the contractors will then move on to more in-depth mitigation work that might involve restoring or replacing materials in the building that have been significantly compromised by the water damage.

Extensive Efforts

After the initial water cleanup ends, the next phase of restoration can begin on your home or business. Depending on the severity of the flood damage in the building, the contractors may need to use equipment like dehumidifiers and shop vacuums to continue the drying out process.

It can be vital that you allow the restoration company to work on your flooded home or business. To start, your insurance company may refuse to extend your policy if the damage from the pipe break or supply line break has not been sufficiently handled. Most insurers only want to cover buildings that show no lingering signs of water in home or water in business damages.

Second, customers who are aware that your business suffered a pipe break may be reluctant to do business in a building still reeling from the aftermath of a supply line break. Flood damage makes itself known in more ways than one even after the mitigation process has already begun.

Even with the visible signs of water taken care of, your building may still have a mildew or mold smell that hits people right when they walk in the door. If you want to draw anyone to your building long after the water in the flooded home or business has been pumped out and dried, you must allow the restoration service to finish the entirety of its work.

You can get your home or business properly restored and be able to move on with your life fast when you retain the services of a professional mitigation and restoration service. Professional contractors who are trained to deal with water damages of all types know what kinds of efforts it will take to make your building whole and comfortable once again. You get the peace of mind in knowing that your home or workplace is safe from risks like lingering odors from dampness and fungal growth. Professional restoration companies are typically on hand 24/7 to respond to your call for help with water damages.
Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on water damage.

How a Fire Restoration Company Will Help You Restore Your Home After a Fire

9/11/2017 (Permalink)

Fire Restoration Company Cleaning

There are many causes of fires, and they can strike without warning. Electrical fires and utility room fires are two common causes of fires. Fire damage occurs after almost any fire and includes soot damage and smoke damage. In addition, water from the fire sprinkler system or the fire suppression system can flood your home. If the firefighters come, your home may get flooded by the fire hose that is attached to the fire truck. Flooding from the fire sprinkler system, fire suppression system, firefighters, fire truck, and the fire hose is one of the most common forms of residential fire damage and commercial fire damage.

Your first step is making an emergency call to a fire restoration company. Most fire restoration companies will come pretty quickly.

They will walk through your building and assess the extent of the fire damage or commercial fire damage. They will look at the extent of the soot damage and smoke damage. They will likely take into account the source of the fire and whether it was caused by an electrical fire or a utility room fire. They will also look for water damage caused by the fire sprinkler system, fire suppression system, or the fire truck and fire hose that the firefighters used to put out the fire. Once they have assessed the extent of the fire damage, they will create a plan of action. This plan is necessary for restoring your home so that it gets back to normal.

The restoration company will let you know when your building is safe to live in again. In addition, they will provide you with tips that will help you prevent future fire damage from occurring. If the cause of the fire was an electrical fire or a utility room fire, they will let you know how to prevent that from happening again.

Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on fire damage.

Tips to Help you With the Storm Damage Restoration Process

9/11/2017 (Permalink)

Tips to Help you With the Storm Damage Restoration Process

Property damage by catastrophic and relentless weather like hurricanes, lightning strikes and thunderstorms, tornadoes, high winds, hail storms, flooding, and freezing conditions can be disastrous on homes and business premises. Making flooding and storm damage repairs or storm remediation can be a tasking endeavor. Even though the authorities give warning when severe weather is on the horizon, it may not be possible to prevent river flooding, ice dam and other flood water related destruction of buildings.

After the river flooding or creation of an ice dam contact your insurance company and let them be aware so they can start using flood pumps for water cleanup. It is critical to take photos of the flood water, or ice dam in the interior and exterior of the damaged property once it is safe to approach the building. It will provide proof for compensation from the insurance company. Get in touch with the federal disaster assistance that will help you know how to go about home restoration after the roof damage to the property affected by river flooding. The federal government facilitates for people to get low-interest loans to help with home restoration after ice dam and flooding damage.

For the home restoration of property destroyed by ice damming, river flooding or ground water, it’s recommended to get in touch with service providers who know how to handle storm remediation. They will help with roof damage to the use of flood pumps to remove water damage or flood water. When the reconstruction experts are contacted in time, they can prevent further ice damming damage from befalling the structures. The flood water and ice damming water removal and water restoration professionals will begin by deploying a ground water and water restoration team that is equipped to help you in whichever ice damming, roof damage or other issue that may have struck your property.

Examination before storm restoration and storm remediation.

The storm restoration company will come to your premises and, together with their trained storm remediation specialists, examine the interior and exterior of the building. The evaluation will help them assess the extent of the wind damage, the extent of roof leak or roof damage and how much damage the ground water may have done, especially frozen pipes. While examining the property, they will proceed to discuss with you its rehabilitation to get your insight on how to the final structure should look. Investigation of the premises will also reveal if the area with a roof leak or ground water damage is stable enough for storm restoration and water restoration using a flood pump to be done.

Storm restoration after hurricane damage

After you strike an agreement with the hurricane damage experts, work on the building officially begins. The roof leak will be among the first things to be constructed, and this is to provide a covering over the structure with a roof leak and prevent further storm damage or hurricane damage to its interior. Any appliance, fixture or furniture not affected by the hurricane damage will be kept aside in a safe environment, away from the wrecked property.

You should provide the hail damage reconstruction company with a list of things that are important to you. The hail damage or ice damage repair professionals will decide on the type of equipment to use depending on the kind of roof repair needed and also the degree of devastation caused by the ice damage or storm. If flooding is what occurred, specially designed dehumidifiers and vacuums will be used to remove the water. Generators may be used to operate the flood pumps, hail damage and ice damage equipment. The dehumidifiers will prevent mold and mildew from growing and worsening the situation after hail damage or ice damage.

Cleaning and roof repair after storm damage

Wind damage and storm damage is difficult to deal with, especially when roof repair is needed, but when you enlist the help of professionals, it becomes easy. In the event of wind damage and frozen pipes, ensure that you are safe through seeking shelter and alerting the authorities. You can always join the roof repair and reconstruction team to know what to do if the frozen pipes calamity strikes again. Also, take heed of warnings given by the federal government and make preparations to deal with the home restoration or water restoration, to lessen the wind damage, and frozen pipes once it hits.
Visit http://www.SERVPROsanmarcosnewbraunfels.com for more information on storm damage.

From Carpets To Catastrophes

8/11/2017 (Permalink)

What SERVPRO Franchise Professionals Can Do For You!

Fire, Smoke and Soot Cleanup and Restoration

Pretesting helps us determine what type of fire has taken place. Knowing the different types of smoke and their behavior patterns are vital to proper restoration.

Water Removal and Dehumidification

SERVPRO Professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Crime Scene, Biohazard and Vandalism Cleanup

Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Mold Mitigation and Remediation

SERVPRO Franchise Professionals work to control and remediate mold contaminants while protecting your health and safety.

Contents Claim Inventory Service

Accurate inventory helps keep costs low and reduces job completion time. Franchise Professionals can provide an itemized, area-by-area loss inventory.

Air Duct and HVAC Cleaning

Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

Carpet and Hard Floor Cleaning and Care

Franchise Professionals use the latest IICRC** training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet's pile and backings.

Stain Removal, Stain Resistance Applications

Using IICRC standards for carpet as a guide, Franchise Professionals will show you what cleaning option would be best for your carpet's level of soiling and explain the benefits of soil protection.

Odor Identification and Deodorization

Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.

Upholstery and Drapes: Wet or Dry Cleaning Methods

Fabrics are inspected and tested to determine the safest and most effective cleaning method.

Time Is A Precious Commodity

When you need it done right and done fast, call your local SERVPRO Franchise Professional for all your commercial and residential cleaning needs. Did you know when you hire SERVPRO Franchise Professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response - that's the SERVPRO way.

Can't figure out how to get the job done? Call your local Franchise Professional for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility or home, you need fast response and the expertise to get the job done right, ensuring your business or home can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price.

SERVPRO Franchise Professionals are committed to providing fire and water cleanup and restoration services to reduce business and home interruptions and recovery costs. SERVPRO Franchise Professionals can provide:

  • Over 45 years of experience as a leading fire and water cleanup and restoration provider.
  • A SERVPRO Franchise is nearby - more than 1,700 Franchises nationwide.
  • More locations for faster responses. A uniformed technician will arrive on-site usually within four hours of notification.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities - no fire or water damage is too big.


** Institute of Inspection, Cleaning and Restoration Certification

All information gathered from SERVPRO Corporate

Containing Mold Spores During Remediation

1/31/2017 (Permalink)

This containment shows proper negative air pressure which prevents air and particles (spores) from passing through.

Part of being licensed in mold remediation requires that we are able to prevent the spread of mold spores to unaffected areas while the remediation is in progress. Regardless if it is a commercial or residential job we set up containment and use a negative air machine to prevent the spores from escaping the work area. By drawing a negative pressure in the work area, using the proper containment supplies and practices we are effectively able to prevent mold spores from escaping the area of concern.

If you experience a mold problem in you home or business call SERVPRO San Marcos/New Braunfels and let licensed professionals keep you, your family and your friends safe from the possible negative health effects of mold exposure (512)396-8225 or visit our WEBSITE for more information

Fire Damage Pack Outs

1/30/2017 (Permalink)

Home contents being stored in our large secure warehouse after being cleaned and deodorized. Soon to be returned to the owner.

SERVPRO San Marcos/New Braunfels offers pack out services for fire damages. If the damage to your home or business is rather extensive we usually recommend a pack out. This allows us to remove all the contents from the building by safely packing them in boxes using wrapping paper and bubble wrap for protection. This frees up the working space and helps prevent any further damage to your possessions. Typically we will bring the contents back to our large secure warehouse where the contents can be cleaned, deodorized in our ozone chamber and repackaged in clean boxes and packing material to await return after the fire restoration/rebuild is complete.  

If you experience a fire damage in your home or business call the professionals at SERVPRO San Marcos/New Braunfels at (512)396-8225 or visit our website for more info.


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