I recently had smoke damage to my home and hired SERVPRO from San Marcos. My mom had used the San Marcos location before and they had done an outstanding job so we hired them for my house. From the get go, SERVPRO was very knowledgeable and professional and made us feel very comfortable with the entire cleaning process. They worked for about a week at my house and did an outstanding job. There was a small hick up with our bill once the work was finished but they got it corrected right away and were very nice about it. Throughout the entire project, they were easy to work with and helpful when something was needed. I would highly recommend this location.

Everyone was polite and very good at what they did. Tammy Dorsett was our 1st contact, Will our sales Rep and Leroy your crew chief were all great and did a top job for us. Craig was also very helpful. Would recommend SERVPRO to anyone needing this type of service. Helen helped with the final paperwork. What a team

We had fire damage to our house. Chase, Noah and Ninoska were amazing!!! They worked so hard to remove all our items and clean our home from top to bottom. They need a 100 star in my opinion. SERVPRO please give them extra recognition for their hard work. You should be super proud to have them with your company . Thank you for your services Chase, Noah and Ninoska!!!

First of all, my family and I want to say a big "THANK YOU!" to SERVPRO Restoration Team Friermuth for their amazing professional, courteous and diligent staff. Our restoration job turned out beautifully; the experience from the beginning of our contract until the end was great. The Restoration staff provided outstanding customer service throughout the entire project! We were so pleased with their superb work! They were a true blessing!!! Thank you, thank you and thank you for providing such excellent customer service! You are all truly assets! We could not be happier with our experience with Team Friermuth!

The staff is excellent. The team of Mason and Marissa made a difficult time, after our kitchen fire and heavy smoke, go much more smoothly than ever expected. The whole crew gets highest marks. Truly professional.

Excellent service overall! From the people who came and cleaned my place to Faithe, my claims manager, everyone helped make this stressful situation a little more manageable. Would highly recommended!

Very Impressed for not only the professionalism but the genuine willingness to help me. Ms. Ines Picazo went above and beyond and has made me a lifelong customer who will also refer to others.

I had a small house fire and used SERVPRO to remove and clean most contents and the interior of my house of soot. They arrived at lightning speed and placed air movers to clean and clear the air in my house and scrub as much soot from the walls and ceiling as possible. Tammy Dorsett coordinated with my insurance adjuster during the initial walk through to help determine what was either destroyed or possibly able to be cleaned back to pre fire condition. They worked together to determine what was salvageable and what could be cleaned. The most impressive part was when my contents were returned was how clean and professionally packed they were. Each box was clearly labeled and the contents wrapped such as they would not have broken even if dropped from 10 feet! Multiple layers of paper and then bubble wrap after that, around each and every item! There were a couple of issues but Tammy was already aware of them due her due diligence and managing the situation. The end result was that Tammy and SERVPRO provided excellent services above and beyond what one would expect out of such an event like this. I would highly recommend their services to anyone needing the services they provide.

We had a great experience with SERVPRO during this tragic time. They made it easy to cope with this hard time. The technicians communicated well with us and kept us in the loop with the process.

We had a great experience with SERVPRO.  They were very professional and had great technicians helping with the process.  We would defiantly use them again. 

Great team!!! Did a great job and quick!

Very enjoyable, very well trained, job well done.

"I absolutely love SERVPRO! What an amazing team we had - arriving to our home in less than 24 hours from the fire. Arriving each day early, staying late and always communicating with us. They treated our home as if it was theirs - carefully and thoughtfully with each step."

They went above and beyond expectations. All were very courteous and professional. My wife and I had a lot to handle after the fire and the entire SERVPRO of San Marcos/New Braunfels crew put us at ease and made it easier to focus on other business. They have done a wonderful job.