What our Customers say...

Commercial Testimonials

I have used SERVPRO twice now in the past year and had such a positive experience with every staff member I interacted with. Kyle, Jeff & Travis particularly. They were here starting the job quick-an hour after I got the signed approval from my managers! Kayleigh at the office was also very friendly. They all went above and beyond in both of the events that I used their services for so I felt compelled to leave a positive review. Kudos SERVPRO Team!

Our business has used SERVPRO and referred customers to them. They are professional and responsive. Ines Picazo is great to work with and keeps the customer informed on her projects.

We (PPS) cannot speak highly enough about the service receive from Tammy Dorsett at SERVPRO. Our company can always depend on her to come out and inspect water damage and mold issues for our customers. Her team is amazing and they do an excellent job tackling any issue we have where water and mold are concerned. We cannot recommend highly enough!

Tammy was so helpful. Brought the cool instruments, checked walls and floors for moisture, showed areas and even offered to come back for a check-up after all was "dry". She went "above and beyond" to help the church pre-school get back to business without mold issues.... YES!!!!

We have used SERVPRO on several occasions with the company I work for they are always fast to reply and very professional and get the job done on time and at a fair price. I highly recommend their services.

Amanda and her team are awesome! Super professional and extremely knowledgeable about cleaning up after a flood. If you have an emergency and need help fast I would certainly use them. I have worked with SERVPRO on several projects and they are the best.

TA French Custom Builder here, we have used SERVPRO for years their service is outstanding. Customer Service hands down are one of the best. The crews take pride in explaining to our customers the process. We love the feedback that we get from our homeowners. Our rep makes the whole process so smooth, she responds fast and executes the tasks as needed.

Steven, Alex, Jack, and the entire SERVPRO team are awesome. The responsiveness of the team in fulfilling the request of getting certain knowledge included in the quote we received was timely, professional and accurate. The values from communication to handling of business matters was very professional as well. Thank you everyone!

Will, Joseph, Adrian and Noah were a lifesaver. We had water pouring in to our business and they responded within the hour, vacuuming up an inch of standing water.

I’ve worked with several restoration companies in my time as a builder and I can confidently say SERVPRO has been the most beneficial. Lauren was effective and reliable in helping me address a leak I had in a home approaching closing. I feared we might have to push closing back due to the amount of repair needed, but the SERVPRO team wasted no time in accommodating my needs. Thank you again for your 5- service Lauren and the SERVPRO team.

Drew, Bubba, and Erik did a good job of taking care of flood damage at my store. Very nice and courteous.

Jordan came out at 11pm on a Sunday. He was professional, didn’t make you feel bad for the on call time. Straight up professional and leaves you with a peace of mind after having a water leak. Steve was our crew head technician, he was a nice guy that explained everything to us and was a top pro at what he does.

I met with Tina Almaguer to discuss how SERVPRO's capabilities might be useful to my clients. Tina was very knowledgeable of what her company has to offer.

I will be reaching out to SERVPRO if and when I need their restoration services.

We have worked with SERVPRO on several water cleanup situations. They are my first call to take care of the mess before we make the needed repairs. They are fast, professional and will answer your call ANYTIME!!

The SERVPRO team is polite, communicates well, and met our expectations.

We (PPS) cannot speak highly enough about the service received from Tammy Dorsett at SERVPRO. Our company can always depend on her to come out and inspect water damage and mold issues for our customers. Her team is amazing and they do an excellent job tackling any issue we have where water and mold are concerned. We cannot recommend highly enough!

We had a sewage issue and when I reached out to SERVPRO they dispatched someone out for a quote within 15 minutes. When work was approved they took care of it quickly and professionally.

 Our rep Ines Picazo checked in and made sure the work was completed satisfactory. Great Job!

SERVPRO of San Marcos/New Braunfels gives great service. I deal with Ines and she is so friendly, professional and great at what she does. I highly recommend them for your needs!

Marc and Tammy were excellent!

Tammy Sue Dorsett and her team at SERVPRO are awesome to work with! Super nice and informative, great professionalism and customer service!

Our business has used SERVPRO and referred customers to them. They are professional and responsive. Ines Picazo is great to work with and keeps the customer informed on her projects.

SERVPRO has always been a favorite business of mine in all of the categories they serve. I use them in the insurance business for many aspects of total loss and even now using them for duct cleaning and sanitizing. Working through Tammy D. is easy, and her communication is constant. No question here that both SERVPRO and Tammy D. are a great combo!

Due to recent COVID-19 positives in our office, we had SERVPRO of San Marcos/New Braunfels come out and clean and disinfect the office this weekend.

They did a wonderful job and were immediately available for us.

Big thank you to Will for coming by to check on us this morning it is very much appreciated!!

Please contact them for all your restoration and cleaning needs.

Great Company! Very reliable and responsive. Never really knew how broad their skillset was until our local representative Ines worked with us.

Thank you for taking care of the city of San Marcos!

Excellent job done by the team at SERVPRO.  I would defiantly recommend them to anyone in need of restoration needs.  We were cleaned up and back and open for business quickly!

SERVPRO was a great company to work with for our restoration needs.  They showed up to our business immediately and didn't waste any time getting started.  The process went smoothly. Thank you for the great service.

SERVPRO did an awesome job with clean up after water damage to our store.  They ensured it was save for us to open the doors for business.  Thank You!

SERVPRO was great!  They were very knowledgeable and polite.  The technicians were great in our business.  We couldn't have asked for a better experience. 

We couldn't have asked for better service.  They were very professional and polite.  They kept all the work on track. Very efficient.

SERVPRO was very professional and we could not thank them enough for their excellent work. They got our company cleaned up and opened the doors for business while the rest of the work was done.