If you have a fire or water emergency, please call us now at (830) 625-0578

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Fire & Water - Cleanup & Restoration

Count on SERVPRO of San Marcos/New Braunfels for Your Water Restoration Needs

10/8/2020 (Permalink)

Did you know that our SERVPRO of San Marcos/New Braunfels team is available 24 hours a day, 7 days a week for water emergencies, large or small? 

We offer such accommodations because our company knows the importance of when you are dealing with water damage and how immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

It is understandable when you call us, you are feeling worried or upset and possibly confused. We are Here To Help® and have the expertise to guide you through this crisis. 

What should you expect from our franchise?

When you contact us, a representative will ask several questions regarding your water emergency situation. Your answers will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed on site.

A few of the questions our SERVPRO Representative will inquire about:

  • Your name and contact information
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Your insurance information (if applicable)

Once we gathered your information, a representative will then take action by assessing your property and a crew can start to work on helping you get things back to "Like it never even happened." 

Have additional questions about our water restoration services? Give us a call at (830) 625-0578.

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