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Fire & Water - Cleanup & Restoration

How an Electronic Claims Service Can Help Insurance Agents

3/25/2019 (Permalink)

How an Electronic Claims Service Can Help Insurance Agents

As an insurance agent in Dripping Springs, TX, you probably love working with information that is up-to-date. That is why SERVPRO’s Claims Information Center helps put their cleaning and restoration service on the top of many preferred vendor lists. By using the CIC, you have access to all the information needed to process your client’s insurance claim. Here are four ways the system helps insurance agents like you.

1. Processing Time

If all the information is in one place when you need it, you can quickly and efficiently process your client’s claim. When you use the CIC, the information is all online for you to easily access; not only that but the spreadsheet can be updated quickly if any further problems are discovered. With the data available to all interested parties at the touch of a button, communication delays can become a thing of the past.

2. Individual Claim

Using the Claims Information Center, adjustors, agents, and the home office can have instant access to an insurance claim. Each franchise keeps the spreadsheet updated with pertinent information, estimates, and changes. The information is gathered on a national level and you, as your client’s representative, can access the information to simplify your part of the claim’s procedure.

3. Updated Information

SERVPRO provides experienced damage mitigation and restoration specialists to each disaster site. Their training and experience offer the best chance to find all the damage before they begin a job. If any additional damage is discovered, however, the CIC allows for easy data updates that are immediately available to you.

4. Workplace Comparison

Although not entirely necessary for claim processing, the CIC allows for agents to look at regional work estimates and repair costs to allow you to prevent your clients from being overcharged. Job cost discrepancies may be due to secondary damage or high area loss, but it is typically best to know.

SERVPRO helps insurance agents quickly process an insurance claim with the help of the CIC. That is why the company is often found on savvy agents’ preferred vendor lists.

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