Recent Posts

3 Surprising Facts About Mold

1/17/2018 (Permalink)

After a major flood, your San Marcos, TX home may suffer damage that is obvious to the naked eye. Water stains, furniture damage and other issues will probably catch your attention right away. However, one serious problem could be developing out of sight behind walls and under cabinets. Mold growth can take hold in your home quickly after a flood. You may be surprised about its habits and effects and the considerable damage these can cause.

1. Mold Can Grow Quickly

Once flood waters recede from the interior of your home, mold can start to grow in moisture-rich areas as quickly as 24 hours. If the growth goes unnoticed, the spores can spread even further. A professional cleanup and restoration company can perform mold remediation after a flood to discover and eliminate growths before they can take hold.

2. There Are Different Types of Mold

Mold growth can occur almost anywhere in the home after a flood, but not all mold species are the same. Cladosporium, for example, is a type of black mold that is often found in warm places with a high humidity, while acremonium is a white mold that has a powdery appearance. It is important to remember that any kind of mold can grow after standing water is removed from a home, so you may want to have your residence tested soon after.

3. Mold Spores Can Travel Easily

Once mold starts to grow, the spores can travel through your home’s air conditioning and heating system, where they find new places to grow. Unlike bacteria, mold spores are complex and can organize colonies quickly when the environment is right. Mold remediation from an expert home restoration company can help you stamp out spores no matter where they try to take hold.

Mold growth can be a common problem after a flood. If you find yourself facing this issue in your San Marcos, TX home, calling in a mold remediation specialist can eliminate these sneaky spores before they make themselves at home. Visit for more information on storm damage.

What to Do About Water Damage Until Help Arrives

1/17/2018 (Permalink)

Dealing with water damage in San Marcos, TX can be complicated. Regardless of if the broken pipes only affected one room or if the entire house needs to be dealt with, you always want to contact a professional team to come out and address the issue. You do not want to make the situation worse by trying to fix pipes on your own; leave the water cleanup to the experts.

1. Determine If It Is Safe to Stay in the House

At the end of the day, you want to ensure everyone in your family is kept safe. This requires you to determine what the “slip and fall” risk is within the house. You also need to be incredibly wary of electrical fixtures affected by the flood water. Stay out of any rooms where the ceiling is sagging, and do not turn on a ceiling fan if that is the case, because water damage can make fans unstable.

2. Ventilate the Rooms

You can help the professional water cleanup crew by beginning the ventilation process as soon as you can. You should open up any windows in the room and run the air conditioner. This will help dry down the room and delay mold growth. It will not prevent mold and mildew entirely, so you still need to contact a professional team to address every danger in a room.

3. Salvage What You Can

You do not want to put yourself in any danger by reaching into potentially contaminated water, but you can attempt to retrieve items affected by water damage. Wet fabrics can be removed and hung outside to dry. You can also pull out magazines and books to help the pages dry sooner. Do not plug in any electronics until you know for certain they are dry. Water remediation in San Marcos, TX can be dangerous work, so leave the heavy lifting to the experts. Visit for more information on water damage.

Steps to Take After Water Damages Your Home or Business

1/17/2018 (Permalink)

Water damage cleanup is a big task, but it doesn’t have to be a task you take on yourself. In fact, it’s much better if it isn’t, because most insurance policies cover damage from broken pipes and other sources of non-floodwater damage. That means the professional cleanup you need is likely to be accessible, since covered costs are taken care of beyond the amount of your deductible. Of course, it’s important to understand in advance what your insurance does and does not cover specifically, so you can make better choices about risk management all around. When you do discover that water cleanup is necessary in New Braunfels, TX here are the steps you should take.

In the First 10 Minutes

Immediately after finding the problem, take these steps:

1. Turn off the water main if it is accessible safely.
2. Remove everyone from the affected area.
3. Contact your insurance company and/or a professional restoration service.

If you are unsure which service to use or what your insurance covers, call your agent first. If you have a plan of action and you understand both your coverage and your insurance company’s method of handling cost sharing, then call for help with the water damage first.

In the First Hour

1. Provide workers with access to the area and a clear description of the problem when they arrive.
2. Make arrangements for access to important amenities for your employees, such as restrooms and clean water during the repair.

Broken Pipes in Winter

Winter water damage can cause significant complications, and burst pipes are far more likely during freezing temperatures, because the formation of ice inside the pipe often leads to the problem. That’s why it’s important to have an emergency preparedness plan that includes all emergencies in all seasons, so you know how to respond to water damage in New Braunfels, TX whenever it happens. Visit for more information on commercial water damage.

What is the best way to cleanup water in my home?

1/10/2018 (Permalink)

If you have water damage in your home the first step is to contact a licensed restoration company like SERVPRO San Marcos/New Braunfels. They will get someone on site immediately to start the mitigation process. 

1. Once on site, all of the standing water needs to be extracted. Once extracted, drying equipment can be placed throughout the home. 

2. After a few days of monitoring and drying, the home should be dry. Once dry all of the equipment can be removed and the repair process can begin. 

3. It is critical to have SERVPRO San Marcos/New Braunfels document each step of the job. This way the records for the insurance company can be provided. 

4. If you have any questions about the water damage restoration process, feel free to reach out to SERVPRO San Marcos/New Braunfels at anytime by calling (512) 396-8225.

What do I do if I get water in my business?

1/10/2018 (Permalink)

If you get water in your place of business it is important to get the situation under control as soon as possible. This way you can get your doors back open as soon as possible. Here are some steps of what to do if this happens to you. 

1. Contact SERVPRO of San Marcos/New Braunfels immediately to begin the mitigation process. They will send a trained crew onsite to begin extracting the water. 

2. After all of the water has been removed, SERVPRO of San Marcos/New Braunfels will being to place green drying equipment throughout your facility. 

3. They will monitor the equipment and drying process until it is complete. After they will remove all of the equipment and have your business ready for any necessary repairs. 

How do I cleanup after water enters my house?

1/10/2018 (Permalink)

Getting water in your home can be a traumatic experience. However if dealt with quickly, your home can be back to pre loss condition very quickly. SERVPRO of San Marcos/New Braunfels has some tips and guidance for you to follow. 

First, contact SERVPRO of San Marcos/New Braunfels immediately to get a team on site to start the extraction process. Once all of the water is removed the drying process can begin. 

Second, air movers and dehumidifiers can start to be placed throughout the home. It is critical that the equipment runs long enough to completely dry the home. If any moisture is left behind, it can start to create microbial growth. 

Third, after all of the drying is complete, SERVPRO of San Marcos/New Braunfels, will remove all of the equipment and have the home ready for repairs. 

Commercial Disaster Services

1/10/2018 (Permalink)

Commercial Commercial Disaster Services SERVPRO Commercial Cleanup is 24 hours, 7 days a week.

SERVPRO of San Marcos/New Braunfels provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Hays and surrounding counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (830)625-0578

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Drive Safely During Heavy Rains

1/10/2018 (Permalink)

Storm Damage Drive Safely During Heavy Rains Cars stranded on I-35 during a heavy rainstorm.

Rain is Coming.

With heavy rain in the forecast for New Braunfels, San Marcos and the surrounding areas we here at SERVPRO San Marcos/New Braunfels want to help keep you safe. Heavy rain can have more effect on your ability to drive safely than you realize. You will typically experience reduced traction, less visibility, and difficulty handling your vehicle at normal or high speeds. On top of that in Central Texas, we all know how fast heavy rain can cause flood conditions. In flood conditions, extra caution is required as it only takes 12 inches of fast moving water to wash some smaller vehicles off the road and studies show about half of the flood drownings are due to people driving their cars into high-water. 

A Few Pointers to Help Drive Safe in Inclimate Weather:

  1. Turn your lights on, this can help you see and will greatly help others see you.
  2. Slow down. Not only does it take longer to stop, the faster you are moving the greater your risk of hydroplaning. 
  3. leave more space between yourself and cars in front of you. In wet conditions, your vehicle may require 2-3 times as far to stop. 
  4. Be sure your car is maintained. Improperly inflated tires not only reduce traction it causes abnormal wear which can lead to a blowout. In bad weather, a blowout can be a real nightmare. 
  5. Check your wipers before leaving the house. Make sure they function properly and are in good condition to effectively remove water from your windshield.

Along with the hazards of driving in bad weather comes the threat to your home and property. If you experience storm or flood damage call us today at (512)396-8225 we have certified experts that can arrive immediately to help prevent more damage and start the restoration process right away. 

Commercial Fire Considerations

1/10/2018 (Permalink)

Using a Tarp to Avoid More Damage

Commercial fire damage, whether it is caused by an electrical fire or a utility room fire, usually causes holes in the walls and ceiling of the building. These can let in water when it rains and cause even more water damage, besides the damage caused by the fire sprinkler system, the fire suppression system, or the fire hose and fire truck used by the firefighters. These openings need to be sealed off with tarps or boards.

The other reason for securing the building with tarps and boards is to keep looters from entering your building to steal items of worth. Along with boarding up the building, there is the option of using fencing and security to keep it safe.

Visit for more information on fire damage.

Biology of Mold and Why It Grows

1/10/2018 (Permalink)

Mold cannot be seen with the naked eye because it is microscopic in size, at least in the form of a spore. We often see visible mold in a home but we are constantly asked: "How did I have mold in my home?"

Mold is everywhere, even in your home. It is transferred to your home on your clothes, pets, and even the HVAC system. It is a common occurrence in the outdoors and is therefore common in your home.

Visible mold comes about after there is a water damage in your home. The mold uses the moisture to grow and will, therefore, cause a problem inside your home. Once the mold begins to grow it will sporulate thousands of mold spores making your home contaminated and needing remediation.

Visit this site for more information on mold in your home.

CDC - Mold - Home Page - Centers for Disease Control and Prevention